Typical day at work would be greeting customers and cashing them through. Assisting customers in directing them to the right aisle they are looking for. I learned plenty of sales techniques from other co-workers. Management was ok. Co-workers some were very competitive, as others were very down to earth and I made plenty of healthy work relationships and we helped each other in sales. Helped others as a team. Hardest part of the job was The BBP sales, warrants that covered what the manufacturers warranty did not cover. Most enjoyable part of the job was seeing other co-workers, greeting customers and making their shopping as easy and as quick as possible.
Toys R Us was a wonderful opportunity to start my learning of retail. I dealt with all kinds of customers, as kids can be bought for by anybody. I would stock shelves, be a cashier, and give a hand to all associates and managers that asked. Management was a key factor in my decision to work there as they all were people who deserved and returned respect daily. The hardest part of the job was dealing with the customers who insistently tried to trick myself and management into getting a better deal, whether by moving shelf tags or telling us, "It was posted as cheaper!" Of course, these customers were dealt with through pleasant manners and respectable ways. The most enjoyable was the coworkers and management staff, as no matter how long the shift it always felt like a short day!
Cashier/Sales Associate (Former Employee) – Calgary, AB – April 21, 2015
Personally, I think that my time at Toys 'R us was a fairly decent job, but I did find it to be a little displeasing within some places. The management is great, and they're phenomenal people to work with. They're friendly, supportive and are ready to help out in any way. With co-workers, they vary from branch to branch. At the Macleod Trail branch, some of the co-workers are not very pleasant, whereas on the other hand some are rather well.
Swamper \ ware house associate (Former Employee) – Edmonton, AB – April 13, 2015
Stacking and wrapping pallets for different departments, putting it on to the sales floor occasionally. Using forklift to organize and stock pallets. How to put together bikes make orders for wanted inventory. Got along with everyone just fine, Hardest part of the job carrying boxes out to the trailers in the snow, collecting carts from the parking lot in freezing conditions. So many smiles happy children and better yet, CHRISTMAS!!!
Cashier (Former Employee) – Belleville, ON – April 8, 2015
When I started at ToysRus I was young and it was my first real job. I enjoyed working there, I got many hours. I was the youngest person working there at the time so I was often looked down on by my co-workers. Other than that I liked the job.
Cashier (Former Employee) – Kitchener – April 6, 2015
Management and personnel were always to help with any question and willing to help you excelling at our job. I have worked at the customer service helping customers find exactly what they were looking for and gave advice to their questions. From putting products on shelves or standing at a cash register. I enjoyed working for this company.
Day Warehouse Associate (Current Employee) – Mississauga, ON – February 19, 2015
- Stocking boxes of products on the shelves in order to display for Merchandising - Using the RF scanning gun to check the pricing adjustment and inventory in check - Assisted a night shift crew staff in mult-tasking in merchandising and inventory - Currently training in assembling all kind of bikes for happy customers - Shadowing from a sales associate in receiving and shipping regarding the bikes