Sales Associate (Former Employee) – Moncton, NB – 5 March 2017
Nice place to work, had surgery and other medical problems and gave doctors notes for whenever I missed time, and they still laid me off. The nice part was co-workers became basically really good friends because you spent so much time with one another.
No thanks for hard, dependable workers-rules change daily
Sales Associate/Customer Service (Former Employee) – Hamilton, ON – 3 March 2017
The morning starts with a pep talk-never gives you pep, usually depresses you. You learn new things every day, even after 6 years on the floor. Management is inconsistent-they make up the rules as they go along, not one knows what the other is doing, makes it very frustrating for their employees. They change mangement like you change your underwear. Good jobs are not really acknowledged, but anything bad bites you immediately-whether you actually did it, or not. The associates are really nice, fun people in general, you have to be in the click. The hardest part of the job is working alone most of the time-customer service is hard to deliver if there's only one of you. They don't care! The most enjoyable part of the job is leaving. They even make that stressful by checking your bag and taking their time to do that-once you've already punched out
Cashier (Former Employee) – Red Deer, AB – 2 March 2017
I was a cashier and the only person who made the job semi un-enjoyable was one of the mangers who was just an a*s to absolutely everyone. I stood a lot and it was making me sore but the people were always nice. The hours weren't great though, I didn't have much of a life.
Cashier (Former Employee) – Pierrefonds, QC – 1 March 2017
Everyone there is really nice and helpful. The managers are always there to help you and will not get mad at you if you make a mistake. The hardest part of the job was when it was around Christmas time, there were huge line ups and people that were getting impatient, so you have to work fast.
Cashier/Customer Service (Former Employee) – Vancouver, BC – 28 February 2017
I worked as a seasonal employee for Toys'r'us for the 2016 winter season. It was a retail position that I was quite familiar with. It helped me build my customer service skills as I was frequently answering phones and dealing with returns. The store was very busy and the line-ups very long in the Christmas season, it had me dealing with upset customers more often than other retail stores.
Sales Associate (Former Employee) – Ottawa, ON – 27 February 2017
i learn at Toy R US where alot of toys has alot of background story and valve to them. i enjoyed helping alot of customers find alot of things in on there list for there children and giving them alittle background of my story to share to their like spin top and how big it become and having its own tournament. The hardest part about the job was trying to find where most of the toys goes back when people try to return them.
Sales Associate (Current Employee) – Vancouver, BC – 9 February 2017
Management does the bare minimum and coworkers don't have each others backs. Constant gossiping and bashing of employees. No training, have to sell insurance plans so managers can get their bonus but there is no benefit to employees to do this, it just makes customers hate you. We're always understaffed except when head office is visiting then we pretend like the store is run properly.
Flexible, management is passive so you rarely get punished for anything
Disrespectful Coworkers, lazy management and understaffed
Cashier/Sales Associate (Former Employee) – Brampton, ON – 9 February 2017
The Toys R Us team is great and very welcoming, the training was made very easy and the environment is super friendly. I worked as a cashier/sales associate and it was an enjoyable jobs, sometimes it does get very hectic and there are line ups but with the right training and skills you learn how to deal with that overtime.