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Toys 'R' Us
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1,472 reviews

Toys 'R' Us Employer Reviews

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Management
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Enjoyed working with the public
Electronics sales associate (Former Employee), St.Catharines Ontario – September 4, 2012
Pros: working eniroment
Cons: lack of available shifts
I always enjoyed going to work for Toys R Us. The work environment was always positive. The employees and the public were always easy to get along with. The hardest part of the job was the lack of hours in the off season. Toys R Us would try their best to give as many shifts as possible but with so many long term employees this was a difficult task.
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Productive and great learning experience.
Sales Associate/Cashier (Former Employee), Brampton, ON – August 24, 2012
Pros: taking your break whenever you want.
Cons: the constant change of managers
I learned a lot about working in a fast paced workplace, and how to work with customers, nice and not so nice. My co-workers were amazing I made a lot of friends, and management was fine as well. The hardest part of the job would have to have been working during the Christmas holiday, but that was also when you learn the most and see how much you can – more... take and can do. The most enjoyable part of the job was seeing all the happy children getting exactly what they've always wanted. – less
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productive and im happy while im working
Sales Associate (Current Employee), Etobicoke, ON – August 19, 2012
Pros: fee lunch
Cons: at least i have 8 hrs
.thursday is the flyernight
.i learned how to merch properly
.they have simpathy to there employees
.we have a unity
.when the supply comming every single day the our store room is fully loaded
i enjoyed merchandiz all the product in the shelves.
.
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Productive and Fun Workplace
Store Associate/Health & Safety Co-ordinator (Former Employee), Ottawa, ON – August 15, 2012
Pros: committed to customer service
Cons: n/a
Very well rounded company to work for. Fun atmosphere and great people.
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Fun environment
Night Crew Associate (Current Employee), Toronto, ON – May 28, 2012
Working for Toys R Us is a great experience. I get to communicate
with lots of different and some same people on a day to day base. The staff is fun and out going as well as very knowledgeable.
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Educational and fun
Cashier (Former Employee), Edmonton, AB – May 10, 2012
Cons: it was a seasonal job
Although I had worked at Toys R' Us in my Jr. High years, it was one of the best and well orientated job i had ever had. Staff, co-workers and customers always made me smile. It was a fun and educational experience for me, that has helped me grow as a reliable and dedicated person.
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Awesome place to work, toy store
Cashier (Former Employee), Richmond Hill, ON – March 19, 2012
Pros: free lunch
Cons: nothing
amazing store, staff, organized, fun, lots of laughs! Lots of different cultures bring a brightening atmosphere
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Productive
Sales Associate (Current Employee), Miami, FL – May 17, 2013
*A typical day at work involves assisting customers with products and following the STAR system.
*I've learned to be a team player and also developed strong interpersonal skills.
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fun work environment
Customer Service Representative (Former Employee), Bloomington, IL – May 16, 2013
fun work environment. flexible hours. pay was poor. working with kids was fun.
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Fun place to work
Back of House (Former Employee), Portland, OR – May 16, 2013
could be better with the scheduling of hours and distributing it evenly throughout employees.
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An Interesting Place
Off Hours Overnite Stock Crew Worker (Former Employee), Woodbridge, NJ – May 16, 2013
I worked the overnight crew which was at the end of the day for the store. No customers were there after an hour of being there. It was hard work and you basically didn't have down time if there was work to do. The managers didn't let you walk around the store and do nothing. You had a half n hour for lunch and had to punch in and out. You were allowed – more... to leave the store for lunch but had to come back in. Your hours were pretty much what you wanted actually. I was lucky. If I wanted hours I got them and if I didn't then I didn't. I think they were living with me. Anyway, the hours extend for the Christmas season as I was working a seasonal position. You work for three days during open hours as the store was open 24 hours a day. But the problem is that you work evening only. So you have to get used to that schedule. The money wasn't bad at all. I got for one month approximately three weeks around $800.00. So if you wanted to work full time then its not a bad deal. You should definitely think about it as an alternative to work if you are looking and having problems. For the holiday season. – less
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Great work environment
Cashier/Customer Service (Former Employee), Modesto, CA – May 16, 2013
Atypical day at work would be cashiering and doing returns/exchanges. I learned time management. Management was GREAT and exciting to work with. My co-workers were easy going and easy to get along with. Hardest part of the job is trying to sign people up for rewards cards. Most enjoyable part would have to be getting rewarded for doing a great job during – more... shift. – less
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I enjoyed the fast paced environment that came along with the holiday rush
Store Associate (Former Employee), Langhorne, PA – May 15, 2013
Management was nice to me, and actually respected me. I was expecting at least one of the bosses to work me, which comes with developing a team member, but I didn't see any discipline. I guess I did well.
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over all review of my time at toys our us
Sale assistance/ Supervisor (Former Employee), Bedford – May 15, 2013
Pros: good work place
i workted full time so did earlies and lates and worked a sunday,i worked most offmy time on shop floor and tills customer services and loading bay,making sure new stock top sellers get out on shelfs.
Mangers would have a group meeting at the start of the shifted to give everyone targets and pull lists.

Hardest part of the job was when you have alot – more... of targets to do and on a busy day means keeping your head down getting on with and making your deadline.Dealing with complantes on customer services sometimes was really hard but i stayed strong and carried on and customers lefted the store happy and returned again.

I had a good time when i workted the working with the public making things better for the in store,working along side work colleagues that worked as a team. – less
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good working environment
Shipping (Former Employee), Stockton, ca – May 14, 2013
Pros: the good managment and co-workers
Cons: i dont get enough work hours in a day or weeks
I start my day at toys r us by picking baby food for multiple store order soon the picking is done i jump oever to break it down to different pallets by items thats ordered by the stores. And when thats done i jump over to shipping loading the trucks with the items that my co-worker and i picked and broke down. I learnd to pay good attention to the – more... order slips and item number because the item can look the same but has different flavor inside or different color items inside. Managment is there but its a dependent job working with very little supervision. Ive worked for toys r us for 3 years everyone is friendly and everyone there respect me as i do back to them. Theres nothing hard about the job after 3 years of it everything pretty much became acustome to me. the thing i enjoy the most about the job is the co-worker i had there, everyone is nice and friendly to me. – less
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very closenet / family like enviorment
Salesperson/Trainer (Former Employee), Livingston, NJ – May 13, 2013
Long as you work hard , stay on time , and keep a good attitude with great work professionalism, this is the ideal job to have.
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Fun place, and great oppertunity
Sales associate/cashier (Former Employee), Aurora, CO – May 13, 2013
Pros: free lunches on black friday
Cons: temporary
I worked at toys r us during christmas, and it was very fun. The managers and staff were so helpful in training me and encouraged the new staff to learn and play with our small guests. This is a very fun job.
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Fun place to work
Cashier/Sales Associate (Former Employee), Mercedes, TX – May 13, 2013
Pros: friendly enviorment
Cons: short breaks
Co workers are great people, very kid friendly enviorment.
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Great okace to work
Stock Clerk (Former Employee), Los Angeles, CA – May 13, 2013
Pros: fast pace operation
Cons: not enough hours
Toys 'r' Us a great place to work, being a people - customer service type a person.
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Was a fun work place dealing with kids
Store Manager (Former Employee), Minneapolis, MN – May 13, 2013
Pros: being able to make a child or parent happy
Cons: work life balance
Biggest learning and hardest part of the job was the amount of business that was done in 2 months and # of seasonal associates that you needed to hire for a very short time. Management team consisited of 2 Mgrs which was also challenging especially during season which was October through December.

It was fun watching a child wander around and look – more... at all the toys and when you could help someone make a childs wishes come true. – less
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About Toys 'R' Us

Toys“R”Us, Inc. is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated – Read more