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4,594 reviews

Toys 'R' Us Employee Reviews

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Productive and Fun
Store Room employee (Current Employee), london,onJanuary 27, 2015
Great Place to work, very fun and energetic work environment, as well as great staff, management is very flexible with satisfying employee needs
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Fun place to workwith excellent manegment
Seasonal Cashier (Former Employee), Red Deer, ABJanuary 26, 2015
Toys R Us is a fast paced company especially at Christmas, all of the employees are there to help the customers on any side baby, toys and electronics
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Cashier, Customer Service, Electronics
Cashier (Current Employee), Saint John, N.B.January 23, 2015
Pros: fun place to work
Cons: not enough hours
It is a fun place to work. Great co-workers, I love the interaction with the children and customers. I work the cash, electronics and customer service.
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Easy and productive
Seasonal Cashier (Former Employee), Kitchener, ONJanuary 22, 2015
A typical day at Tim Hortons would be pretty slow, and a lot of cleaning would be done. Tim Hortons was my first job in a fast pace environment, so it taught it me to be fast pace and understand the concept of a fast food environment. The management team at Tim Hortons is very supportive and understanding. The co-workers at Tim Hortons were very helpful and friendly.
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nice people to work with
General labor (Former Employee), 900 Dufferin streetJanuary 19, 2015
Pros: 15% off everything in the store
Cons: working at nights
it was fun working at toys r us everyone laughing and just putting toys up on the shelves the hardest thing there was the masses amount of toys that came in some days and the short about of time needed to play them the most enjoyable part was just going there to work
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Productive and fun environment to work in.
Cashier (Former Employee), Calgary, ABJanuary 16, 2015
Typical day is ringing merchandise, making sales, answering questions and returning merchandise back to shelves.

Learned to deal with cash registers.

Management and co-workers were good to work with.

I never had a hard part of the day.

Most enjoyable part was getting to work with good people.
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Was decent night shift work
Warehouse Associate (Former Employee), Ottawa,ONJanuary 15, 2015
I worked as warehouse associate in night crew.The experience was pretty good. Manager was really nice guy.

Job Location:Ottawa
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productive and fun, awesome learning experience
Sales Associate (Former Employee), Ottawa, ONJanuary 9, 2015
Pros: awesome learning opportunities
Cons: co-op students don't get paid
did a lot of work with people of all ages, almost quite literally all ages.
from serving food or drink, to setting up for events hosted at the odawa center, as a co-op student could only do so much.
but did anything and everything i could with the time i had spent there
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Productive and fun
Sales Associate (Former Employee), Kelowna, BCJanuary 5, 2015
Pros: fun atmosphere
Cons: seasonal
How to take criticism from customers. Being able to help catch a thief. The only thing would that I found hard was not being able to do returns. All the staff that was there were great to work with.
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Great employees, great managers, great atmosphere
Overnight Crew (Former Employee), Vancouver, BCJanuary 2, 2015
Pros: great co-workers, great overall atmosphere
Cons: your personal life gets in the way
I loved working nights here. Everyone I worked with was a little bit geeky and easy to get along with. The managers were always on top of things and very understanding of any problems that came up. I would gladly keep this job year round if I could. The only problem with working nights is that your personal life becomes too hard to balance.
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it's lots of fun wirking when you are having fun with the children and knowing you are helpping the new parents
Associate (Current Employee), Surrey, BCJanuary 1, 2015
Pros: satifing the customer and they have a smile on their faces
Cons: nott having stock
helping customer on choosing the right car seat, I've learned lots on the regulation on car seat and what is suitable for the children. Management is always there when or need any question.Co-worker are great they are there when you need help even if they don't know much of the product, The hardest part off the job is when you try to every resource to help the customer for the stock of the product they are looking for and it's in back order and you are not notified about it.
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Fun environment with hard working people
Cashier/Sales Associate (Former Employee), Hamilton, ONDecember 28, 2014
Pros: good employees
Cons: mean customers
A typical day at work involves helping customers find the items they need in a friendly and fast manner. This involves checking stock and if sold out, either finding a substitute or another store that has it. I learned how to properly deal with customers and sell them buyer protection plans to ease their lives. My managers are amazing, in a way that they are strict to get the job done, yet fun going to make work simple. My co-workers are passionate people who try their best to make toysrus run smoothly. The hardest part of the job are the angry customers that come in, but overtime I have learned to help and deal with them. The most enjoyable part of the job are my co-workers and managers that make working there like working with family.
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Good place to work
Customer Service (Former Employee), Belleville, ONDecember 5, 2014
Pros: meeting new people, answering questions they had
Cons: not enough hours
*cashier,sales associate,answering customers question,stocking shelves
*learned how to work in retail..was a stay at home mom for years
*management was ok just was not enough hours to stay after it was mentioned to the manager several times
*co-workers were great to work with
*not having enough hours
* meeting new people
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Great Place and a Fun Enviorment
Customer Service Representative (Former Employee), Etobicoke, ONNovember 30, 2014
Pros: everything
Typical day would be working at the cash register and helping assist customers.
Learnt to up-sell products.
Hardest part saying goodbye to the wonderful staff and and management crew.
most enjoyable part , helping customers
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Great workplace and a great team
Sales Associate (Current Employee), Thornhill, ONNovember 17, 2014
A fun place to work, I had the opportunity to lead numerous activity days, and management is always fair and friendly.

Co-workers stick together and help each other out.

And the Christmas dinner is always exciting.
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Friendly co-workers
Sales Associate, Seasonal (Former Employee), Barrie, ONOctober 30, 2014
Pros: friendly co-workers
Cons: long shifts at busy time of year hard on the feet and back
Making customers happy by helping them find what they were looking for was quite enjoyable. co-workers were very friendly and welcoming.
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Full of Toy and Fun
sales associates (Former Employee), calgary, ABOctober 13, 2014
Pros: good benefit and fun place
Cons: mostly part time work
FUN to work.
If you like toys and kis, this is heaven.
You will be the first person who knows what will be on sale.
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Not the best management, easy job
Cashier (Former Employee), Calgary, ABOctober 8, 2014
Great cashier experience and organization of toys. Not the best managers or supervisors.
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average retail experience
World Sales Leader (Current Employee), Burlington, ONSeptember 19, 2014
a good entry level job if youre looking for a few hours, but rarely a career.
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All in all, great work place
customer service (Former Employee), Red Deer, ABAugust 29, 2014
Pros: great coworkers, fun environment
Cons: dealing with overly 'jerkish' christmas shopping parents, dealing with rude bosses all the time
I worked here seasonally (for the month of December), but everything was cluttered and a mess. Management and coworkers were all over the place constantly, making for an incredibly stressful work place (like we really needed more stress during the Christmas season). It was an over all fun job...you got to be around toys all day! It definitely brings you back to your childhood. I think that if it wasn't the Christmas season, they would've had their stuff together a little bit more.

About Toys 'R' Us

Toys“R”Us, Inc. is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated – Read more