Cashier (Current Employee) – Calgary, AB – November 19, 2015
You'd get to work, sign in, if it's busy you go to a till right away, if not you reshop or piece. Or clean. That's all fine and dandy, however, you WILL get yelled at if you don't do something right because you weren't trained to the extent you needed to me. Managment needs to get their stuff together and train their employees better. My co-workers were normally great, however if you're new, and don't know how to do something, don't bother asking. Hardest part of the job? knowing that you weren't trained properly and needed help, but being too scared to say so when the managers will yell at you.
Outdoor Area (Former Employee) – Winnipeg, MB – May 19, 2013
A Day in Toys R us called Midnight madness so busy day with lot of people coming for shopping and lots of deliveries to make to customers. One thing I learned on that day was work is work Praise your work take every thing that comes in your way and enjoy it and take 1 thing at the time and finish it and go after another one. hardest part of the job was some time lot of pick up comes at same time so you have to keep tack with it. Management and co -workers have good understanding to take care of it so good and enjoy to work.
lunch break and 2 fifteen minutes break for refreshment
Sales Associate/Cashier (Former Employee) – Brampton, ON – August 24, 2012
I learned a lot about working in a fast paced workplace, and how to work with customers, nice and not so nice. My co-workers were amazing I made a lot of friends, and management was fine as well. The hardest part of the job would have to have been working during the Christmas holiday, but that was also when you learn the most and see how much you can take and can do. The most enjoyable part of the job was seeing all the happy children getting exactly what they've always wanted.
Part Time Associate (Former Employee) – Nepean, ON – June 16, 2014
Toys R' Us has a great team put together from their managers, down to their common employees. As a Part Time Associate I organized the back room and would bring out stock to customers to their cars, as well as help clean up the floor of the store whenever possible. My co-workers were always light-hearted and i had a lot of fun with them, as well as the managers. There wasn't really a hard part about my job, but it still taught me patience with customers, as well as organization.
Store Manager (Former Employee) – Brampton, ON – December 2, 2013
i came up through the ranks in toys r us, starting from a seasonal employee to becoming a manager and had a great working relationship with all the staff to the point that we became to feel like a family. i was able to learn a lot along the way and was then able to pass on what i have learned to employees both new and old. although it was difficult to become a manager to people that had taught me along the way, i managed to show them the leadership that provided them the tools to do the job correctly. although i do miss the staff, i will always remember them.
Productive with a fun workplace and co-workers and customers
Cashier / Re-Stocker (Former Employee) – Kitchener, ON – February 16, 2014
It was a great experience, to be able to experience the rush of the Winter season at a well known toys company. I was able to improve my cashier skills even further, the management was great to work with. The best part about the job was communicating with customers and helping them out with whatever they needed. The worst part was when the customer was looking for something that we were sold out of, it just gives you a really bad feeling to not be able to make someone happy even if you cant do anything about it.
SALES ASSOCIATE (Former Employee) – St. Catharines – June 1, 2014
I very much enjoyed my time at Toys R Us. The management provided a great amount of quality training, team work was easy to execute and participate in. My employee relationships were good and I enjoyed building customer relationships as well. This companies outlook and vision is amazing and I would not hesitate to work for them again.
fast paced work, employee relationships were great, management was fantastic to work for and with.
seasonal work, upset customers on a more frequent basis, disorganized stock at times.
Cashier (Former Employee) – St. Catharines. ON – January 29, 2015
My typical day at work would be constantly talking with customers while checking them through while balancing going out onto the floor to help customers one on one. My co- workers were inviting and fun to be around, they made me feel comfortable in the work place. The hardest part about working there was the long hours standing at the cash, I could be there between 6- 11 hours a day. The best part for me was that I felt happy with my managers because they were lenient when I needed time off for personal reasons.
Sales associate (Former Employee) – Saskatoon, SK – February 10, 2014
Toys r us was a wonderful place to work! Everyone is welcoming and makes you feel at home! I truly miss the extended family I made thru TRU. The only downsides are the higher ups and the impossible quotas you are expected to reach everyday!!
free lunches on a saterday during a busy time ie, christmas, black friday. dibs on leftover give away products. great discount on products.
management has very bad communication, tends to play favorites with people close to them personally, there is an expected quota for personelle to be reached in every shift.
Toys R Us will provide you with skill needed for the future, just don't expect your future will be with them. They understand that if you will do the job of a manager at the pay of an associate they will not promote you. During main season expect mostly lazy work like cleaning and tidying. they will cross department you. Ex Work in baby and Preschool. or Work in Electronics and build bikes. during busy season expect to be put in a department and stay there.
Cashier/Sales Associate (Former Employee) – Calgary, AB – January 3, 2016
Co-workers were a pleasure to work with Learned organizing techniques, how to approach customers and meet goals, place online orders/special orders for customers, lost prevention, etc. The hardest part was meeting the required BPP sales percentage as customers were not interested regardless of how you approached them with the topic.
Decent hours, fun co-workers, friendly environment
If you don't meet the sales percentage they give you no more hours, and no termination of employment letter received.
Shipping and Receiving Clerk (Former Employee) – weston – February 23, 2013
my days were very excited n productive i learn how to be more co operativity and how to manage product with serial numbers have to be the correct numbers because the production will be mixed up and my team worker would be in trouble.My hardest part of the job is to pack and rap the production then carry them to the line that were the forklift pick up the productions to the storage this the fun part to make sure its not too high or you will have to pull it down that was my days at toys r us
Overnight Stocker (Former Employee) – Edmonton, AB – July 10, 2014
a typical day working at Toys R us as a Over Night Stocker was a good job I liked it, the hours you get use to fast if you like fast pace environments, I learned how to price products, management was good and I understood what they wanted to be done. the co-workers were just as good no one was arguing with anyone everyone got a long I don't think there was any arguing or conflict when I worked there and I enjoyed to job because it was fast pace and I knew what I had to do so I got it done as fast as I can to do more
Sales Associate (Current Employee) – Mississauga, ON – July 18, 2014
pro's: fun work environment -meeting great people and assisting children and families find ideal toys and services -open door access to management and immediate solutions to problems are provided.
con's: -ridiculously low ammount of hours of work per week due to a decline in sales that is on the other hand partly a fault of headoffice and marketing and distribution teams who do not seem to listen to the demands of the customers and simply do not supply adequate lines of products.
▪Customer Service: Hard worker, responsible for returns and exchanges, worked hard for daily cashier goals, cheerful worker always willing to help out
Customer Service/ Cashier (Former Employee) – Nanaimo, BC – June 23, 2014
Although I was only there for seasonal everyone was very friendly, kind and open to new associates. I was working customer service at Christmas times, yet still hectic i had a good time. I made my daily goals and could close tills by myself. If i didnt have to move i was going to move onto customer service supervisor.
A cashier and customer service desk representative (Former Employee) – Kitchener, ON – February 19, 2013
I enjoyed working with all staff at Toys r us. Managers were professional and fair. All staff created a poitive work atmosphere. Fellow cashiers were willing to help each other in any situation. I learned alot of how purchasing items and returns worked. I enjoyed helping customers find what they were looking and meeting their needs. It was hard rembering all the different promotons and the exceptions to each one.
Dead-end Job with no room for advancement & minimal rewards
Retail Sales Associate (Current Employee) – Lethbridge, AB – December 11, 2012
There is no full-time employment to be had with this company. only management are full time. High expectations for selling extended warranty even though your not on commission. Management has no regard for staff as humanbeings. 20 hours per week @ minimum hourly wages are all they allow.
employee discount on everything in store, interacting with customers
Sales Associate (Current Employee) – Calgary, AB – August 28, 2013
Despite me advancing my concern for lack of hours, I am only being given two 5 hour shifts per week. The work environment is fairly negative considering most of my fellow employees are always in a bad mood. When I get there, I usually make a round across the floor to make sure things are in it's place and not on the floor. If i'm not needed elsewhere, i'll tend to cashier. The best and most uplifting part of my job is the children and their excitement for new toys!
Learning how to practice patience and being respectful of others
Cashier (Current Employee) – Toronto – February 5, 2013
Working at Toys ' R Us has made me an individual who knows the value of patience. Dealing with customers, and other people on a daily basis can be challenging. My work experience at Toys' R Us has made me understand people better, by practicing patience and being respectful. My team has always helped me to better myself and has always helped me stay focused. The best part about my job is the friends I make and the people I meet and greet everyday.