Toys 'R' Us Employer Reviews

Typical day, schedule does not change
Learned to work with customers
Attend to problems and how to best control a unsettling environment
Cooperate well and work with co-workers
The hardest part would be to balance customer needs when it isn't in your hands to do so.
Enjoyed the experience and picking up great knowledge of what works best in many situations.

A typical day at work was working as a cashier, helping customers find products, and cleaning and stocking the floor. I learned how to interact with customers to ensure their satisfaction. The management team was mostly MIA and were more concerned with giving the customer what they wanted than following company policies, which led to disgruntled employees. – more... For the most part my co-workers were great to work with, usually willing to help each other out. However, the cliques and friendships between certain individuals caused a lot of unnecessary drama. The hardest part of the job was dealing with unhappy customers, especially with managers who would rarely hear out the employee's concerns. Also, the introduction of BBPs brought down crew morale and created a negatively competitive work environment. The most enjoyable part of the job was working in the electronics department. – less

i loved working there, good people good laughs, such a shame I had to leave.

Working for Toys R Us has shown myself the importance of positive body language when dealing with individuals face to face. I have also learned the importance of the employee being a representative of the company.

A Day in Toys R us called Midnight madness so busy day with lot of people coming for shopping and lots of deliveries to make to customers. One thing I learned on that day was work is work Praise your work take every thing that comes in your way and enjoy it and take 1 thing at the time and finish it and go after another one. hardest part of the job – more... was some time lot of pick up comes at same time so you have to keep tack with it. Management and co -workers have good understanding to take care of it so good and enjoy to work. – less

-making flyer signs
-bringing merchandise from the truck bay to unload
-management and co-workers are fun to work with
-hardest part: standing on feet for hours
-most enjoyable part: helping people find what they need

Re-Stocking shelves and pricing
I learned how to stock shelves
Management was okay could have been better and more lenient
Hardest part of the job was staying awake

typical day at work was unloading trucks and pallets and helping customers find product. the management staff were easy to get along with and everyone was always friendly

My day would start answering call and messages while taking returns and exchanges. I learnt to use vary systems off order picking. Management is OK but it varies on the individual. The hardest part of Toys R us was the X-Mas rush and dealing with angry customers without losing composure. the most enjoyable part was making kids Smile.

I loved working at Toys R Us, it was such a great work atmosphere. All of my coworkers were great & the customers were really easy to deal with for the most part considering it was the Christmas rush.

Offered experience in all aspects of retail. Most importantly responsibility and autonomy were fostered.

it was an overnight job to prepare for christmas, hours were long and quite hard. I did a lot of runnung around goin up and down ladders with big akward boxes. cvo-workers were fantastic to work with showed me a lot of tricks and tips for the job.I enjoyed my time with the company.

Co-workers may it enjoyable working here, we work as a team and if one of us needs help we know that we can count on one another.
I am a people's person so i enjoy helping people find what they are looking for and assist them with their baby registries.

its really enjoyable to build bike and sport equipments also great employes and hard working managers

I enjoyed working there great environment fun people to work with management was great just does not pay enough.

Hi there,i recently worked a seasonal job position with Toys' R' US and i must say it was an excellent place to work. Respectable managers and great positive environment, overall a 5 star experience.

Typical day at work is loading and unloading, opening packages, and stocking shelfs. I learn many things for example how to be efficient with time, how to problem solve. I learn how to work as a team and individually and i learn how to deal with different personality. Dealt with problems amongst ourselves since there is no management at night. No customers – more... to dealt with. – less

Developed excellent communication and listening skills as a Customer Service Rep. Learned how to interact with all kinds of customers.

I interacted with customers on a daily basis, I learned how to use the cash register as well as assisting customers with there purchases. The hardest part of the job was dealing with angry customers due to the long line ups. Yet, the most enjoyable part of the job was meeting new people and seeing the happy faces the children got when i handed them – more... their new toy their parents purchased. – less

I work Mondays to Fridays from 9 to 5 and on Saturday from 11 to 4. Everyday when I arrive at work I always go to the back for coffee. Then I proceed to my cashier station and wait for the store opening. I learned that being a cashier can be very stressful but when you get to do it for quite a while you start to get the hang of it. Sometimes my management – more... can be a little rude to me and my co-workers. My co-workers work very well and they treat me with a lot of respect. The hardest part of the job is to deal with some people who complain about prices being too high. The most enjoyable part of the job is that I get discounts for my nephew. – less