My experience with this company was absolutely horrible. The manager of my store was immature, uneducated, and unfair. The manager let personal feelings get in the way of scheduling shifts (i.e. if you weren't a favourite, she would give you 4-4.5 hours a week and usually sent home early), would hire more people when she couldn't give out more hours to the staff she already had, and did not train us at all. The company itself is cheap. The main thing we read in the handbook is KEEP THE CUSTOMER HAPPY!! If they want a full refund for a scratch you can only see with a microscope, give it to them; if the price on the tag differs with that on the computer when it scans, honour the tag; the associates at my store were discouraged to do so, and if they did it anyway, reprimanded harshly. The manager only trained us when the DM was supposed to come in. The manager told associates that she would give shifts based on sales per hour of the previous week: she never did. The company itself is cheap, unreliable, and poor quality. The dye from the leather bled onto my feet from wearing them all day long. They did not stretch the way they were supposed to, nor did they stay wearable for long. My pay was horrible (probably because the manager never scheduled me for money making shifts). Near the end of my employment, I gave up on selling and just stood around for the number of hours I was there. I had no incentive to sell, nor did I particularly care if I met my daily sales goal. Incredibly unimpressed with the company, and my old store. I'm so happy I left.
40% off discount; Great co-workers
Everything; unfair hour distribution; poor management; unfair wages