TouchLogic, an automated communications service provider, has an immediate entry level position for a Junior Network Administrator
Desired Skills & Experience:
1-2 years of Linux (Fedora, CentOS)
Strong knowledge of MS Excel
Knowledge of open-source telephony
Understanding of IP Tables
Other Responsibilities & Requirements:
Customized Application Support
- Work with Operations Team to manage and implement the delivery of all client projects
- Produce custom reports and perform basic analysis for both clients and management
Ideal candidates will also:
Have strong communication skills
Possess high attention to detail
Be a team player with a strong work ethic
Thank you to all those who apply, but only selected candidates will be contacted for an interview.
Established in 1994, TouchLogic is a leading North American provider of automated customer communications.
TouchLogic focuses on customer communication solutions that leverage current technology in voice, email and SMS to allow businesses to effectively communicate with their customers in a timely and cost-effective manner.
Our voice messaging platform is a high response, low cost way to support immediate, measurable and highly effective collections, customer care and marketing campaigns.
TouchLogic is a leader in developing a range of features to facilitate campaign management and evaluation, including a self-serve portal to throttle outbound calling capacity and monitor real-time campaign activity; detailed reporting that summarizes both aggregate and individual record results as well as IVR design, emergency script controls and campaign analytics.
Some of North America’s largest companies use TouchLogic’s services to deliver customer care, collections, surveys and other types of calls. Examples of campaigns include payment reminders, important notifications, customer satisfaction surveys, welcome calls, and much more.