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Total Credit Recovery
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16 reviews

Total Credit Recovery Employer Reviews

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Job Work/Life Balance
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Collection Agent
Collection Agent (Former Employee), Toronto, ONMay 2, 2014
Pros: gained experience in a collection agency
Cons: rude customers
- use of key-card and fingerprint to enter office building and workroom
- make outbound calls through the computer phone to customer's in debt with Capital One
- confirm and if needed, update contact information including telephone/cell phone number, address
- confirm repayments plans with customer and collect payments on delinquent accounts
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Total Credit Recovery had some of the best collectors in the Industry
Supervisor, Operations (Former Employee), Toronto, ONApril 26, 2014
Very competitive Company, enjoyed my time and learned alot about the business through TCR.
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Terrible workplace/ terrible supervisors
Call Center Representative (Former Employee), North York, ONMarch 7, 2014
Pros: good location
Cons: wages, management
The supervisor in the telecom was a troll all she does is yell. You don't get commission unless you his a ridiculous target. Worst job ever
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good
Collections Agent (Current Employee), Moncton, NBJanuary 31, 2014
Pros: steady shift
Cons: long lunches
As I've always done customer service, support and sales or tech support this was a large change.
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I was not happy working here.
Collection Agent (Former Employee), North York, ONJanuary 12, 2014
I was not happy with the management team and how they treated their employees. I would never work there again.
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productive and fast paced environment.
Collection Representative (Former Employee), Toronto, ONJanuary 7, 2014
Great group of people to work along side of. flexible schedueling and nice starting salary.
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Contract position
InfoDirect Operator (Former Employee), Richmond Hill, ONOctober 30, 2013
Cons: took too long to get there.
I never saw co workers or management. I would sit all day and look up phone numbers and addresses. If I did meet my quota for the day, I would have to stay and make sure I did.

It would take me almost 3 hours to get there by public transportation
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Collections Agent
Collections Officer (Former Employee), TorontoOctober 8, 2013
Cons: no room for growth
Contacting people on a daily basis for outstanding debt collection. Working with a group of different personalities was educating and fun.
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High energy position
Senior Credit Analyst (Current Employee), Toronto, ONJune 12, 2013
This position requires a lot of time, motivation and energy.
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i miss working for them
supervisor (Former Employee), Toronto, ONNovember 14, 2012
i didnt had one
how to dell with people anger as well as save them
wonderfull very very good
no ? ask all very very good
if cx hade som think to be done as a emargancy

going out and macking plans for out office with managers
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Great place to met people from different education, work ad ethic backgrounds.
Collection Officer (Former Employee), Toronto, ONOctober 11, 2012
I learned communicate with different people on a daily basis. I have learned to be able to handle different difficult situations in a compassionate and professional manner. The most enjoyable part of my work as that I was able to help people take a step into making their future brighter for themselves as well as making people happy.
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overall
collections officer (Former Employee), Toronto, ONOctober 10, 2012
Pros: extra added bonuses
Cons: getting yelled at when calling peoples home
I had a great supervisor and you were given recognition when derserved. There were a lot of bonuses with the job. The hardest part was that it was telemarketing and getting yelled at by people. It was a great work environment, very positive and all my co-workers worked well together.
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The people you never want to call you
Debt Collection Agent (Former Employee), Toronto, ONOctober 3, 2012
Pros: bonuses for good attendance
Cons: long hours
Total Credit Recovery
the debt collection industry is hard to be in if you dont like harassing people.
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Great Management
Team Lead (Former Employee), toronto, ontarioApril 12, 2012
Great Work schedule
Great Staff
Salary: minimal for workload
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Fun place to work
Collections Officer (Former Employee), Richmond BCMarch 7, 2012
Pros: transit accessible
Cons: too much pressure to achieve targets
Good Manager very understanding and obliging, convenient timings