Pros: great compensation/benefits. strong fellowship with co-workers and management.
Cons: difficult hours can be alienating to family and friends (i typically work weekends).
TTC has taught me some great lessons, both professionally and personally. The training is extensive, giving me the confidence to function and perform well. I've learned to not respond emotionally in emotional situations, to take a step back and assess the entire situation to bring balance and fairness. I'm front-line staff, and, therefore, am under public scrutiny. I must always be at my best.