Pros: Well Paid for what we did, Enjoyed the public interadction
Cons: Some Booths were either too cold, or too Hot. Nothing else
A typical day at work included meeting with fellow employees, who were generally very pleasant, although some felt the job was difficult. I did not find this , since my enjoyment of the public was about to begin. I did not find it hard to deal with any member of the public, and there were so many people that came by the Collector Booth,that had problems, and difficulties. Directions, cost of fares , routes, directions to places in the city, and general information regarding the use of the Transit System.i enjoyed all the questions and was able to give answers to most questions., as I feel it is my nature to be able to help others. I made friends with many of the passengers, and am still in contact with many of them. The hardest part of the job, was when a difficult passenger , would have unreasonable requests. My co workers, were, as i was, all in the same situation, and so my sympathies with their problems were easily understood. Management at the TTC was very supportive, should a problem arise, and were always available for consultation should a difficulty occur. I respected the management, as they knew the limits of what the commission could do to help difficult situations.
I learned, that the general public needed assistance, in understanding the operations of a Transit Situation, and needed direction as to destinations, and services available to them, as Transit riders Also I learned,that any person using a public service, is the same as you and I, they need assistance, and should be given any help that you can give them, based on your experience, knowledge, – more... and empathy. – less