Highly stressful environment.
Pros: Job guarantee, pension and great health benefits.
Cons: Thankless job environment lacking motivation.
The job was time sensitive, which is a norm in the service industry. Moving two million people daily can produce a degree of stress. I worked in various departments including marketing. A typical day was to come up with positive content that would resonate with the ridership, which coincidentally also happened to be our readership.
Being partly union the company had been struggling for the last three decades with it's image as a commuter friendly service provider amidst the strikes and service disruptions, which had become quite the norm.
The environment was challenging due to being highly regulated. The company lacked competent management.