Logistics Coordinator
Topnotch Employment Services - Concord, ON

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Title: Logistics Coordinator

Salary $35k - $38k
Position: Temp to Perm

Reporting to: Operations Manager

Purpose: To arrange for and coordinate transportation of customers’ freight from origin to
destination, in order to provide good service experience and cost effective logistics
solutions to clients’ transportation needs.

Minimum Qualifications

  • High School Diploma
  • Previous Transportation Experience

Essential Qualifications Requirements

  • Interest in working in transportation industry
  • Minimum 2 years experience in transportation industry
  • Transportation related College or University education an asset
  • Experience in intermodal/road transport, including pricing, transit times, and service providers an asset
  • Experience in brokerage environment an asset
  • Strong negotiation skills
  • Strong organizational and planning skills
  • Analytical and detail oriented
  • Able to multitask and work in a fast paced environment
  • Goal oriented, self-motivated and results driven
  • Professional & courteous etiquette
  • Strong oral and written communication skills
  • Proficient in Microsoft Office (Word and Excel)
  • Ability to learn and work with Windows based and Internet Applications


  • Planning and booking over-the-road and intermodal shipments (includes scheduling appointments, dispatching carriers, providing updates, etc…)
  • Negotiating rates to maximize order profitability (where applicable)
  • Following up on shipments and shipment-related problems
  • Monitoring and following up on additional costs occurred during transit to minimize order costs

Duties cont’d

  • Seeking new carriers for potential regular cooperation, ensuring careful carrier selection
  • Creating and maintaining good carrier relationships
  • Creating and maintaining good customer relationships
  • Maintaining accurate database entries (notes, shipment details, shippers, carriers, etc…)
  • Maintaining accurate and timely billing entries
  • Reporting non-standard problems or problems beyond expertise to the management
  • Participating in creating and improving solutions to customers’ needs and requirements
  • Participating in creating and improving operational effectiveness in the Department
  • Maintaining shared SOP’s and files
  • Participating in market researches to obtain rate quotes for spot bids or regular bid projects
  • After hours support as required
  • Perform other duties as required