Calm and Supportive Atmosphere Despite Bad Location
Customer Sales Rep (Former Employee) – Nepean, ON – November 3, 2012
The day at work would consist of me coming in and being given a sales target for the day. I would approach and greet customers throughout the day and help others in their respective sections. On top of meeting my budget I had to keep the place clean at all times, which meant a lot of folding and visual merchandising (as well as training on how to do it).
I learned that making a budget was not only important for me but for the store as well. During a winter storm, the store closed down, and budgets weren't met, which looked poorly on our net sales for the month.
The management was very assertive and supportive. They always encouraged us to do better.
My co-workers were all easy to get along with, ranging from 15 to 50 years of age.
The hardest part was trying to make a budget when the place was overstaffed. That, and making sure no one was stealing at all times. People found clever and innovative ways to steal from the store, which did not look good for us and spiked our shrink rate.
The most enjoyable part was making customers happy with sales, getting compliments, and getting to know some of the staff.
terrific discounts on clothes, great staff
wages and hours weren't ideal; dealing with shoplifters