Telephone Survey (Former Employee) – London – 4 December 2014
A typical day at work would start with clocking in at 2pm, going to my station and starting to do telephone surveys. The management was friendly and professional, co-workers were motivated and working. The hardest part of the job was starting, and learning how to handle the clients on the phone when they were less than kind, and the most enjoyable part of the job was the environment that the whole team created.
Market Research Interviewer (Former Employee) – London, ON – 16 May 2013
• calling people either at their work or home to conduct interviews • I learned how to deal professionally and politely to individuals and deescalate aggressive situations • management was mediocre, some were good and others were bad. It was such a large company there were dozens of managers. • Co-workers are great, I met a lot of people who I am still friends with until this day. The company is so large, you find a group of people that works for you. • the hardest part of the job was dealing with angry people who yell and threat • the most enjoyable part of the job was meeting new fun people at work and they were very flexible with my hours while I was in University. It paid decent, above minimum wage which is great when you're a student.
Survey Interviewer (Former Employee) – London, ON – 6 October 2012
It was a good job, I enjoyed it for the most part. A typical day at work would be,coming in sitting down and starting doing the survey interviews over the phone and time just seemed to go by fairly fast. It was quite the easy job.