TNS Employee Reviews

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Call centre
Service à la clientèle (Former Employee) –  Bathurst, NBJanuary 23, 2016
This job consisted of calling Canadian dwellings in order to do surveys

The schedule was from 5 to midnight

Hardest part of this job was being yelled at or hung up on

Since this company was really small we eventually all got laid off due to them closing
Pros
N/A
Cons
N/A
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On a Contract
File Clerk (Current Employee) –  Toronto, ONMarch 18, 2015
You get the feeling you are not welcomed
Get treated like an outsider
Pay is horrible
Not explained well enough during training
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Productive and professional work environment.
Telephone Survey (Former Employee) –  LondonDecember 4, 2014
A typical day at work would start with clocking in at 2pm, going to my station and starting to do telephone surveys. The management was friendly and professional, co-workers were motivated and working. The hardest part of the job was starting, and learning how to handle the clients on the phone when they were less than kind, and the most enjoyable part of the job was the environment that the whole team created.
Pros
comfortable work environment
Cons
worked late hours.
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good student job, not a career
Market Research Interviewer (Former Employee) –  London, ONMay 16, 2013
• calling people either at their work or home to conduct interviews
• I learned how to deal professionally and politely to individuals and deescalate aggressive situations
• management was mediocre, some were good and others were bad. It was such a large company there were dozens of managers.
• Co-workers are great, I met a lot of people who I am still friends with until this day. The company is so large, you find a group of people that works for you.
• the hardest part of the job was dealing with angry people who yell and threat
• the most enjoyable part of the job was meeting new fun people at work and they were very flexible with my hours while I was in University. It paid decent, above minimum wage which is great when you're a student.
Pros
meet cool people
Cons
dealing with angry people
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Perfect part time during studies
Bilingual survey interviewer (Former Employee) –  Montréal, QCMay 11, 2013
Its a boring job, but perfect to have as a part time job during your studies.
Pros
very flexible schedule
Cons
work not guaranteed
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Gone out of business
Specialty Supervisor (Former Employee) –  Thunder Bay, ONApril 4, 2013
It has now gone out of business. It was a call centre that did market research.
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Good Environment
Survey Interviewer (Former Employee) –  London, ONOctober 6, 2012
It was a good job, I enjoyed it for the most part.
A typical day at work would be,coming in sitting down and starting doing the survey interviews over the phone and time just seemed to go by fairly fast. It was quite the easy job.
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3.6
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3.6
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