Assistant Building Manager
Timbercreek Asset Management 9 reviews - Ottawa, ON

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About the Position:

Assistant Building Managers report to the Regional Manager plays a supportive role in the successful operations of our apartment complexes and in the overall success of Timbercreek. This role is primarily responsible for assisting the Building Manager in achieving operational, maintenance and leasing objectives. This role can be part-time or full-time and is a live-in position.

Key Responsibilities:

  • Ensure that a superior level of service and support is provided to tenants
  • Promptly respond to tenant issues and service requests
  • Assistant Building Managers in showing prospective tenants available suites. Processes tenant applications and lease agreements
  • Responsible for day-to-day operations when the Building Managers are off duty and assists at month end with “move-in” and “move- out” procedures
  • Responsible for the cleanliness of the Building
  • Other duties as assigned

Job Requirements:
Education & Experience:

  • Completion of High School or general education degree (GED)
  • 1-2 years of related experience in a customer service or related role
  • Exposure to the multi-residential or other related industry asset class would be considered an asset
  • WHMIS certification would be an asset
  • Experience with Fire Life Safety & Building Inspections would be an asset
  • Knowledge of current laws, legislation and rights concerning tenants would be an asset

Technical Skills:

  • Building / Property Maintenance
  • Basic knowledge of plumbing, electrical, drywall, carpentry, painting
  • Proficient with use of basic handheld and electrical tools
  • Computer skills (Microsoft Office Suite, Yardi, email, internet)


  • Must be willing to live on site
  • Flexibility to work on-call on a rotating schedule (evenings & weekends)


  • A commitment to “Best in Class” Customer Service
  • A professional demeanor with strong communication skills
  • Demonstrates a high degree of integrity, discretion and confidentiality
  • Ability to accurately listen, understand and respond to issues appropriately.
  • Ability to work and act independently using good judgment
  • Ability to remain calm and focused in high pressure situations
  • Self-motivated individual with a “can-do” attitude and “no task is too big or too small” attitude
  • Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
  • Excellent problem solving capabilities

About this company
9 reviews
Timbercreek owns and operates more than 16,000 residential suites across Canada. We offer a wide choice of quality rental apartments...