Challenging and fast-paced work environment.
Manager (Current Employee) – Langley, BC – 6 October 2017
A typical day at work would be achieving daily speed of service goals while maintaining operation standards and running a productive shift.
I've learned how to handle unsatisfied guests, adapt to ever changing environment, and how to run a successful business while maintaining labor targets and scheduling/managing up to 30+ team members. Upper management was not fair. They did not treat us as equals and had double standards. They would never appreciate what you have done for the company but what you lack. I feel they should be giving constructive criticism and not demotivate us. Our workplace culture is a diverse setting. We get to learn about each other and make friendships that go beyond the workplace. The hardest part of the job was the 24 hour availability, which means having to manage sick calls from home, taking phone calls wherever I am. The most enjoyable part of the job would be working with my team. They are always smiling and bring out positive vibes.
Performance based bonuses, Environment, New Friends
24hour availability, upper managment