Pros: some free items, usually flexible, great co-workers, uniforms are supplied
Tim Horton's gave me the opportunity to learn how to provide great customer service and allowed me to strengthen some skills and make many good friends. I also loved the regular guest and learned some by name and order
However, in the last year they have become so customer focused and are forgetting about making employees happy and team moral. My thing – more... is, if your team is happy this will reflect onto the service they provide to your customers. Management seems to like using a "do this or else" attitude to try and get things done.
It wasn't always this way and I used to love the job very much. And I'm sure this is not at all Tim Horton's locations. – less