great staff but Managers were not the easiest to work with
Cashier/Customer Service (Former Employee) – St. Catharines, ON – 12 October 2017
I enjoy working with customers and i enjoyed working with the staff member, however the management were the not the easiest to work for. some stores managers can be great to work with and make it easy and enjoyable to come in everyday.
3 sargeant dr - Supervisor/Team member (Former Employee) – Barrie, ON – 12 October 2017
I enjoyed my time at Tim Hortons I worked for 2 years there. 1 of those years I was promoted to Supervisor which came with alot of responsibility. I was tasked with organising the staff and maintaining the storefront and the back.
Baker and Team Member (Former Employee) – Nobleton, ON – 12 October 2017
I enjoyed my first few years at Tim Horton's greatly however when the management changed at the Nobleton location the workplace environment became toxic. Work weeks often exceeded 60 hours with only 30 requested and advancing within the company became nearly impossible. Management were unwilling to move around distributed hours and often pointed blame at staff rather than taking on the responsibility themselves for errors and issues. The job itself is simple and easy enough to learn, however staff often times will be expected to go above and beyond with nothing to show for it.
Tons of work hours, friendly staff.
Difficult to work with management, Impossible to get time off.
Team Member (Former Employee) – Ottawa, ON – 12 October 2017
The management at my particular restaurant was very disrespectful and uncaring about the work-life balance of their employees (the majority of which were high school students). The work environment was hazardous and the first aid kit was not stocked. All of my concerns were pushed aside. I would not recommend.
Baker (Former Employee) – Rosemère, QC – 12 October 2017
Great customers less than enjoyable staff, very unstable and a heavy workload for the amount you get out of it. wouldn't do it again. working nights alone and dealing with the morning rush, always feeling like you're behind schedule very stressful unless you feel comfortable with managing your own time
Cashier (Former Employee) – Markham, ON – 12 October 2017
As a young student it was a good starting job that was very flexible yet challenging. I was able to work around my school hours with the flexible shifts. Every day it was a challenge, but it was nice encountering new face and interacting with different personalities daily.
Good workplace to learn the leadershi quality and the management of time.
Team Lead (Current Employee) – Toronto, ON – 11 October 2017
professional working environment. develop the leadership quality. learn to work in a team to achieve the goals of the company. interact with the different types of people and help to explore more socially. good management attitudes towards the workers and give them promotion according to their performance. very friendly and helpful culture of the workplace.
Customer Service Representative (Former Employee) – Guelph, ON – 11 October 2017
Working for Tim Hortons as my first job was very exciting for me! I couldn't stop counting days and hours to go back to work because finally after years of waiting I had the opportunity to make money for myself!
Baker/ Cashier (Former Employee) – Ottawa, ON – 11 October 2017
All locations are different, however all locations are unorganized and do nothing to change their ways. I've worked for them many years and no one really cares. The management is never really helpful, and not flexible at all. The most enjoyable part of the job is going home.
Free Parking with some locations
Horrible Management, Unorganized, Terrible Customer Service Skills
Supervisor (Current Employee) – Calgary, AB – 11 October 2017
Some days, they don't schedule enough people for the shift, and still expect good dt times, a full showcase, every station to be exceptionally clean, while having a good/fast guest experience. some days it is doable, and others it is next to impossible. the stress put on the management team is ridiculous.
short beak times, not enough staff, extremely high expectations.
Supervisor (Former Employee) – Ajax, ON – 11 October 2017
Its working constantly and under pressure to get good drive-thru times without recognition or advancement in the company. Management is always annoying and disrespectful like if you were easily replaced
Trainer (Former Employee) – Blairmore, AB – 11 October 2017
Greet customers with a friendly smile, take their order, and complete their order. Stock and clean each day before the end of my shift. I learned to have patience and improved my ability to multi-task. The management is a major problem, there isn't one clear manager and tasks don't seem to get completed by other team members. Hardest part of the job was having to train people who don't want to be there or have zero work ethic. Most enjoyable part was all the wonderful customers and staff members.