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Tim Hortons
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2,935 reviews

Tim Hortons Employee Reviews

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Great work place
Cashier/coffee runner (Former Employee), kindersly saskDecember 2, 2014
Pros: free food and drinks
Cons: rush times
tim hortons was my first real job and i enjoyed everyday that i got to work. The management are nice, caring people.
i learned social skills and cooking skills from being at this job for a year.
a typical day is to go in and find you postition and depending on what happens and break of others you would have to switch postitions. everyone had a chore – more... they had to do everyday.
the hardest part of the job was the lunch or dinner rushes.
the most enjoyable part of the job was being able to meet so many nice people and working with a great staff. – less
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Very busy
Assistant Manager (Current Employee), London, ONNovember 28, 2014
Cons: long hours, low pay, rude customers
An extremely stressful and busy place to work. Management expect high performance constantly.
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Body work out
"Front Cashier" (Current Employee), Mississauga, ONNovember 27, 2014
Pros: salary
Cons: hard work
I learned time management, strength and power of my body. Usually it is a tiring day. Management is fine and co-workers are friendly and helping. Hardest part is secondary duties like sweep and mop, garbage etc. I enjoy making sandwiches of different types.
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Cashier
Cashier/Server (Former Employee), Victoria, BCNovember 27, 2014
Pros: public interaction
Cons: open 24 hours and couldn't do night shift due to school.
I was not at this job for very long as it didn't work out well with my school schedule. I worked few hours and typically only part-time. Although, only being there a short time, I enjoyed dealing with the public. The manager was willing to try to work around my school schedule, but unfortunately it didn't work well.
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enjoying this job
Customer service (Current Employee), sandalwood - chingcousy parkwayNovember 27, 2014
Pros: good work place
Cons: less salary
This job is not related to my field of nursing that's why i can not continue it for long time.
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its family
Cashier (Former Employee), peirrefondsNovember 26, 2014
make fast salad bar.
make good coffee
always working with happy people.
made sure run out coffee.
make sure that we never had a line up.
did the drive tho.
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Productive
General Manager (Current Employee), Milton, ONNovember 26, 2014
My day at work starts off with setting up work area for operational needs such as organizing the day for co-workers (their responsibilities-what position they will work, what task they will be responsible for, and so on). Throughout the day, I make sure to follow up with staff, problem-solve and keep the store presentable at all times while ensuring – more... that the customers stay the number one priority. The most enjoyable part of my day is having a conversation with clients, getting to know them and satisfying them to the best of my abilities. However, the hardest part of my day at times is to take out time to take care of administrative tasks as it gets busy in front and customer satisfaction is the utmost priority. – less
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Okay place to work, Can be stressful
customer service (Former Employee), Corunna, Ontario then 401 On route CambridgeNovember 26, 2014
Pros: free coffee, hot drinks
Cons: always rushed
A day at work you go as fast as you can to get through the orders, running to get them done or else you have a line up of people complaining, which is understandable but you can only go as fast as you can go. For me it was no problem but to the management when they are up your back all the time on everybody even though your working the hardest you can – more... but it doesn`t matter, it gets stressful. The co-workers I find are okay getting along but there can be a lot of tension in the environment. The hardest part of it would be having to not say anything to management when you disagree with what they say and the most enjoyable part is when you serve the customers fast and efficiently in a fast pace manner and the customers give you appreciation. – less
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Customer Service
Customer Service Representative (Former Employee), PeterboroughNovember 26, 2014
Pros: enjoyable work environment
Cons: it was far from home
A typical day was working in drive thur and doing stock. I learned that you have to be on the top of your game at all times. I enjoyed working Management on new ideas as to how to improve customer service. My co-workers were amazing it was like a family. The most enjoyable part of the job was getting to know my customers.
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Customer service
Customer Service (Former Employee), Thunder Bay, ONNovember 26, 2014
Didn't mind working here. The management wasn't the best, my co-workers we're fun. Fast paced, always something to do.
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Productive and Fun atmosphere.
Store Front (Current Employee), Fort Erie, ONNovember 25, 2014
Pros: co-workers are wonderful people, nice amount of hours, management is very kind, variety of jobs to do while on shift.
Cons: busy times can be stressful, keeping drive-thru times low can be difficult at times, being short staffed can get hard.
I love the little work family we have at Tim Hortons. Going to work does not feel taxing or boring, it is fun to be there for my shifts and to socialize with my co-workers and the customers that come in day to day. A typical day at work consists of helping customers and keeping the store in good shape. Sometimes it gets hard when we get our morning – more... rushes or busy times, but with our team work, we get through it just fine. – less
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quick paced
Shift supervisor (Former Employee), Port Elgin, ONNovember 25, 2014
Repetitive , attention to detail
Processed 1000's transactions each day in a timely manner.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Responsible for supervisor evening crew 3 to 11 pm
Worst part is the grouchy people before their morning coffee. All you can do is smile and be pleasant.
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Productive and Fun Work Environment
Store Production (Current Employee), Kelowna, BCNovember 25, 2014
A typical day at work is barista services to all customers. You learn all different drinks and food as well as Point Of Sales System knowledge and customer relations. The management make your day loads of fun and help everyone to achieve their personal best throughout the day. Coworkers at Tim Hortons are probably the most enjoyable part of the day – more... and help to create a fun working environment where everyone reaches their full potential whether in drive thru or store front. – less
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Timmies
Cashier (Former Employee), Woodstock, ONNovember 24, 2014
Very busy which i really liked, need to be able to keep up with a fast paced work environment as there is always something that needs to be done or a customer to be served.
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Tim Hortons
Baker (Former Employee), Peterborough, OntarioNovember 22, 2014
Baked at Tim Hortons; was the best experience of working there. Management was a good team at times; but lead on us to believe many things, that never was made possible. The team was great and we worked well together.
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Fast paced environment but excellent management and coworkers
Storefront Employee (Former Employee), 90 Adelaide StreetNovember 21, 2014
Pros: free lunches, good management and coworkers
Cons: overnight shift
Customer service jobs are always demanding because the customer is not always right, but I feel I did an excellent job at serving people while I always maintained a positive attitude.
A typical day at work included serving customers, maintaining a clean working area and receiving stock on behalf of the manager when he was absent.
Both the managers I – more... worked for at Tim Hortons where extremely pleased by my performance both because I never missed a shift and because I would cover the shifts when others where not able to make it. As for my coworkers, I got along pretty well with them which I think is important in general but more so when you are working in a fast paced environment such as a downtown Tim Hortons.
The hardest part of the job was rush hour, as there was definitely a lot of pressure to serve people fast. The part of this job I enjoyed the most was helping the baker in the back, as it was a little more relaxing and I got to see how things worked in the back. – less
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Fun
sales associate (Former Employee), Mississauga, ONNovember 21, 2014
Learned tons of new ways to work together as a team with others. Also learned tons of new ways to work on my own when in a rush. Loved working with others and loved when the elderly came by.
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Wouldn't recommend it to others.
Assistant Manager (Former Employee), Lakeshore, OnNovember 20, 2014
Great place to meet new people. A bonus to meet the community through customer service. A flexible job for those in school or those with a family, as long as you aren't part of management. It can be fun working with others in a fast-paced manner and challenging, even though it is repetitive. Employers lack respect when handling situations with employees. – more... High expectations of those in management with little praise and low pay. Even though you spend years with the company, you are easily replaceable to them. – less
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Variety Of Jobs/Tasks Makes Days Refreshing
Customer service, Server, Cashier, Sandwich Maker (Former Employee), North Bay, ONNovember 20, 2014
Pros: discounts, team spirit, fast shifts, good customers
Cons: pressure maybe high some days, some negative customers
A typical day would start by looking at the schedule to see where i was placed that day. I could jump from station to station to help out co workers depending on the type of day we were having. I could jump from sandwich maker, to counter, to drive thru with ease. I learned alot about team work and also how to ask for help so i could get over the feeling – more... that i had to do everything myself. There were some really hard times, like 1/2 the staff calling in sick at the last minute; the remainder of us would have to strictly stick to our stations, but through these experiences i learnt to be a faster, more efficient worker, and it brought us closer to together as a team. Because after we handled such a feat as taking charge of the restaurant on lunch rush with short staff, we could pat each other on the back and say "Wow! Good Job Everyone! It's over!" Those were some good times :) We also gained new respect for everyone who pulled their own weight. One thing i enjoyed was that the time went by so quick! – less
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Productive Work Place
Team Member (Former Employee), Edmonton, AlbertaNovember 19, 2014
Pros: great customers and 50% off food.
Cons: poor management
A typical day for me was I would come in the shop, check in and go straight to the cash register. Since I worked evenings it was quite busy since it was rush hour. I've learnt many things while working at Tim Horton's and that was how to greet customers in a friendly manner, take and make customers food/drink orders. The management I've had, was not – more... as good as I thought it was. My co-workers were really friendly. The hardest part of the job was dealing with poor customers. The most enjoyable part of this job was everything. – less

About Tim Hortons

Tim Hortons Inc. is a Canadian fast casual restaurant known for its coffee and doughnuts. It is also Canada's largest fast food – Read more