TEAM MEMBER (Former Employee) – Stonewall, MB – 10 November 2017
If you need a quick job while you look for another job this is a great place to go. Don't stay for too long as raises and promotions are extremely hard to come by. Some locations will not let you work overtime and others expect you to without the overtime pay. Very stressful and hard atmosphere to work in.
Cashier/ labour (Former Employee) – Campbell River, BC – 10 November 2017
Working at Tim Hortons was a good experience, but I was so young that I don't really recall how the management was or if I really enjoyed it or not, I was more worried about other things when I was 15.
Cashier/Customer service, use of system (Former Employee) – Oshawa, ON – 9 November 2017
This was the worst place I have ever worked,,, I have never been so belittled . My manager was un able to make proper decisions due to her picking her friends.. Customers use to call head office and complain about how badly my supervisor would talk to me and other employees I would go home 4 times a week crying because of this awful place
Team Member (Former Employee) – Whitby, ON – 9 November 2017
Start the day at work morning or afternoon, when the store is busy help with taking the customers orders. when the store dies down, we start doing the stores chores to maintain the store in tip top shape.
Storefront Team Member (Former Employee) – Ottawa East, ON – 8 November 2017
The management, at some of the locations (the ones in Orleans), is not very good. The store managers are very flighty, unreliable, unsympathetic, and lie consistently. The owners of the stores are not much better. They have unrealistic expectations, and do not allow enough staff to work, during a shift, to even try to achieve what they want. Though when the owners do see something wrong in the store, they will hound the managers until it is fixed, but that is only when they see it. The HR and GM's are not much help either. There have been problems with their managers, but even though the team members did complain, nothing was done about it. It got to the point of multiple people trying to quit until they did something about the manager. I honestly would not suggest working for this company, especially the ones in Orleans.
Team Member/Baker (Former Employee) – Kamloops, BC – 8 November 2017
Customer service is number one and the customer is ALWAYS right. I learned how to provide excellent customer service and how to deal with tough situations. The management was good at first and I loved my supervisors and bosses. Until new management came in and started firing people for absolutely no reason. Hardest part of the job was when you got given 3 positions to work at one time, do-able but hard. The most enjoyable part was the family like atmosphere between the employees. I guess that has nothing to do with the work force itself but the people hired to it. All in all a good place to work with great benefits and a flexible schedule.
I enjoyed all the people I work with and enjoy the hours they provided me.
Cashier (Current Employee) – Nanaimo, BC – 8 November 2017
I have been a Tim Hortons addict since I was 12, and so working at the coffee shop has been a dream come true for me. I love working there and being employed there. Only reason I am looking for something different is because I am needing something that I can make more money at.
storefront member (Current Employee) – Mississauga, ON – 7 November 2017
I like this job as it is helpful in making me productive and here I can improve my communication skills as I get to interact with several customers from different backgrounds. this also helps to build a strong network and make new friends , this workplace is a fun.
Customer Service storefront (Current Employee) – Mayfield, ON – 7 November 2017
Its always fresh and always busy at tims. Customers are always satisfied because its the nearest restaurant that they have, in need, always. Its my favourite chain. I like being a tim hortons member and I learnt many a things from this job. abut because the job doesnt match my skills I want to move. Tims hortons also makes work amazing by introducing fun games on different events like it has it own roll up the rim season rhat makes buting a coffee exciting for the customers and then Tim hortons has many donation programs as well