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Tim Hortons
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2,651 reviews

Tim Hortons Employer Reviews

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Extremely polite, friendly staff
Cashier/Customer Service (Former Employee), Palgrave, ONSeptember 8, 2014
Everyone was polite and friendly. They all tried very hard to help you learn.
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Productive, fast-paced environment with great management and co-workers
Customer Service Representative (Former Employee), Renfrew, ONSeptember 7, 2014
Pros: 50% off meals during working hours
Cons: only half-hour lunch breaks
A typical day at work would be consistently serving customers fast, friendly and accurately, as well as problem solving when need be.
I've learned how to multi-task better and more fluently, be more organized, work independently as well as part of a team, and how to work in a fast-paced environment ensuring that all customers are satisfied in a short – more... amount of time. – less
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First Job
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Digby, NSSeptember 7, 2014
It wasn't the best place for me to work when I was working there but it was a paying job. It wasn't all that bad the people were nice and things got done when they needed to be. Very fast-paced as well.
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productive place
Cashier and servant (Former Employee), Toronto, ONSeptember 7, 2014
Pros: fun
Cons: long hours
My co-workers are very friendly and nice to me, which encourage me to work hard and contribute a lot at workplace. I'm happy to offer my distinguish service to customers effectively and efficiently. The need of customers is number one duty for me to focus on, especially when the customers who have special requirements in my workplace are much more important.
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Fast pace and employees got along.
Part time (Former Employee), Brampton, ONSeptember 6, 2014
Pros: free donuts, hot drinks
Cons: long hours in short notice
At Tim Hortons my day would start off by greeting everyone and then get placed in the job I will be proceeding with for the day. We mostly switched around to keep us moving and busy. We should have our break for 20 mins and then back to work. All the team members interacted well and we all enjoyed working together. I learned how to interact with guests, – more... get work done in a fast pace, team work and how to take the role of leadership as well as how to make their sandwiches, drinks and donuts. Tim Hortons management I would have to say was an issue. It definetly could have been better and organized. Having to take other members shift was not an issue at all, but the management would not cooperate with our own personal life. My co-workers were probably the best part about my day, we all laughed and gave each other a helping hand when needed and worked as a team. It is very important to work close with your co-workers because interacting with them makes things go by easier and faster which the guests would benefit from. The hardest part about Tim Hortons was having to stay back longer hours last minute. It was hard sometimes I would be behind in school or even my sleep. What I enjoyed most was for sure the experience. I guess I can say that I wanted to work at Tim Hortons and having to interact with different faces really makes your day. – less
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Great learning expireince.
Shift Leader (Former Employee), Toronto, ONSeptember 6, 2014
this was my first job and I enjoyed working here because I did learn a lot and worked here for over a year.
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Counter
Crew Person (Former Employee), Windsor, ONSeptember 5, 2014
Always checking the tasks we have to do by the manager
learned everything in training
Management is good
my co workers were kind
rushing too fast working
Seeing the customers leaving happy
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Working in retail is not that bad. Extra money is very helpful.
Team Night Supervisor (Former Employee), Edmonton, ABSeptember 5, 2014
I only work as part time employee and its always busy. My co-workers are nice and I enjoy the food.
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A workplace to remember!
cashier/ team member/ coffee maker (Current Employee), Vancouver, BCSeptember 5, 2014
Pros: if yu work more than 5hrs you can have a mug of hot coffee and as many donuts you want to eat
Cons: 9hrs
Working with tim hortons was always a fun. There was little flaws in management and that was the only factor which contributed it to a workplace for me to remember. That workplace taught me many things like how to lead,anger management and two golden rules of work which i would like to share and that were RULE 1. The manager is always right RULE 2 if – more... the manager is wrong follow rule no. 1. the co-workers was almost all from phillipines and as it is said exceptions are always there i was an exception there. The hardest part for that job was there was always a big line up and there is always a short of person and sometimes i used to be the only person who used to handle the line up but that thing taught me many things about customer service. – less
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Fun workplace!
Shift Supervisor (Former Employee), London, ONSeptember 3, 2014
Pros: free coffee, customer interaction
Overall, a great company to work for. It's a good starting point for students, and is a reliable source of income for others. Good benefits, and scholarship programs
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High paced and well runned
Customer Service / Cashier / Bakery (Current Employee), Ingersoll, ONSeptember 3, 2014
Pros: you get good hours and they're flexible with other schedules
Cons: the uniform is uncomfortable but it's bearable
Tim Hortons is a good starting point for a young teenager to start out at I would not want work there my entire life. In a day you have to put up with thousands of customers and you have to learn to put up with the good and the bad one's. You have to be able to be constantly on your feet for at least 8 hours to meet the demands of customers. The hardest – more... part about the job is sometimes the people that you have to put up with. The most enjoyable part is the good customers that come through and you get the opportunity to know. From the experience that I have at my store management is great; they're fun, helpful, and very understanding. – less
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Productive,exciting workplace
Cashier (Former Employee), Garson, ONSeptember 3, 2014
Pros: fun people, outgoing employees and other staff
I enjoyed my time at tim hortons and would love to be employed within the company again
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tim hortons
Dishwasher (Former Employee), Kelowna, BCSeptember 3, 2014
Pros: more lunches
Cons: no big pay
i loved working for tim hortons and where i did. everyone liked being there until some land me off becuase i was not doing a goog job
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Painfully
Cashier (Former Employee), Trois-pistoles, QCSeptember 3, 2014
Pros: nothing
Cons: having to pay for everything
Kept on lying with my time I would be on day off getting drunk get call because they need me I try to explain I'm drunk and nope didn't care had to get there. Trying to sober up and it didn't work then got there and got in trouble for being drunk .. Just a horrible place to be they don't care about nothing but profit
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Great way to interact with many guest
All positions (Current Employee), Etobicoke, ONSeptember 3, 2014
- attend to customers order on drive through and front
- prepare customers orders
- stock up cups, lids, boxes and etc
- sweep, mop and clean all working areas and dining
- prepare stock ups for food items for the next shifts
- cook soups, chicken and bacon
- wash dishes
- follow up with temperature logs every hour to maintain safety of food
- clean – more... dining/washrooms every hour – less
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It's a fast food job.
Through Customer Service and Graveyard Production (Former Employee), Kamloops, BCSeptember 2, 2014
If you've worked at one fast food chain you've worked at them all.
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Horrible Supervisor
Cashier (Current Employee), Poert Coquitlam BCSeptember 2, 2014
Pros: fast paced work enviroment, fun customers
Cons: unrealistic expectations and horrible supervisor. salary
I love the work, I love the customers and most of the employees. Great team work and friendliness. However, though most of the supervisors are awesome, there is one who is just plain rude and I swear she is proud of it. I even heard her proudly proclaim that she bullied people in school. I am not the only employee who dislikes her. She has no people – more... skills when it comes to the employees. The other supervisors will chip in and help with cleaning and serving. This woman will not. She is just vile to work with. – less
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Coffee & Smiles.
Sales/Service (Former Employee), Newark, NYSeptember 1, 2014
Sell a great product that makes Canadians proud. get free coffee and stay awake on night shifts.
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nice palce to work
Customer service associate and production (Former Employee), mississaugaSeptember 1, 2014
fast paced but really liked the place. co workers were very friendly and co-operative . managemnet was nice to the staff as well.
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solid work place
Storefront Cashier (Former Employee), Peterborough, ONAugust 31, 2014
This work place is flexible in scheduling, fair to it's employees and abides by all workplace policies and procedures.

About Tim Hortons

Tim Hortons Inc. is a Canadian fast casual restaurant known for its coffee and doughnuts. It is also Canada's largest fast food – Read more