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Tim Hortons
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2,927 reviews

Tim Hortons Employee Reviews

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fun and socialable
Cashier (Former Employee), prince georgeDecember 8, 2014
loved to work here, love meetign new people always a fast pace
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A good learning experience.
Counter Attendant (Current Employee), Lively, ONDecember 8, 2014
Pros: great staff, friendly work environment.
Cons: late hours, location.
I learnt how to quickly problem solve, and how to quickly and efficiently serve customers and provide them with a satisfactory experience.

The hardest part of the job is the late shifts, being at work until 10:30-11:00pm on a week night makes it hard to keep a balance between family and work life.

The most enjoyable part of the job is the regular – more... customers that you get to know, and look forward to seeing every day. I also enjoyed working with the staff, and being involved with the fundraisers that happen every year. – less
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cashier,
cashier (Former Employee), aylmerDecember 7, 2014
making coffee and beverages, serving customers, cleaning, money transactions
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good job
Customer Service (Former Employee), winnipeg mbDecember 6, 2014
Pros: loved it
Cons: not eough hrs
i loved working with the public had full time hrs then went from full time to 8 hrs a week
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Productive and Fun, lots to learn
Crew Leader, Baker (Former Employee), Carlisle, ONDecember 5, 2014
Very flexible shifts and everyone is usually very polite, although gossip gets around quick, but generally that happens anywhere you work.
Probably the best owners I have ever worked for and would recommend this location to anyone.
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This was a challenging environment to work with.
Customer Service/Baker/Cashier (Former Employee), Windsor, ONDecember 5, 2014
Pros: tips
Cons: miserable staff members
I loved the people i worked with here at Tim Horton's but noticed very quickly that i was easily replaced..and that there was little room for advancement. We all worked very hard..and it seemed like it was never recognized.
I considered it to be fun, with all regular customers..but as for the environment...i found it hard to achieve higher. I did my – more... above and beyond what was expected...and that was never noticed. – less
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Communication and Hospitality a work.
All Around / Cashier/ Communicate with Customers (Current Employee), Yonge and UniversityDecember 4, 2014
Pros: health benfits
Cons: i work 40 hrs a week
I learned a lot of new things being a full time worker in Tim Hortons. Yes, I make the coffee for every customers which make them happy through hospitality and by communicating on them with honesty. In my location, it was really a busy store but I am used to it because at the same time I am enjoying my job for giving the customers satisfaction. It may – more... be hard sometimes for rude customes but as the saying goes "Customers are always right" so as an employee. The only thing I can do is to give them their satisfaction to make them happy. Learning step by step with the help of my respected management is also a big help because they thought me he right thing to do especially in dealing with the customers. – less
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great place
sale floor (Former Employee), moncton nbDecember 4, 2014
tim hortons is a fun working place
always a great team
your always on your feet
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Tim Hortons
HOSTESS/BAKER (Current Employee), Dartmouth, Nova ScotiaDecember 4, 2014
Pros: tips
Cons: high turnover
Great place for a student to work, tips are a plus. A good job if you like working as part of a team and in a fast pace enviroment.
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Productive and generally positive work environment with some opportunities for moving up in the company.
Team Member (Former Employee), Orillia, ONDecember 4, 2014
Tim Hortons has friendly staff and dedicated management and upper level business partners that are intent on the satisfaction of their customers as well as looking for new ways to advance the brand and the company as a whole. Management is optimistic and are open to suggestion and discussion. I learned that I work very well under pressure and can confidently – more... and successfully run a shift, as well lead and train other team members and foster a sense of a team. The hardest part of the job would be the negative aspects of dealing with the public such as dealing with unhappy customers, and the sometimes shortfalls of orders/completion of orders on the upper levels ex. popular products being on back order. The most enjoyable part of the job is fostering a sense of community and friendship with those you work with, and dealing with the public. As a general whole, customers are cheerful and respectful and I take pride in providing them with the best service possible. – less
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Friendly Envrionment
Supervisor (Former Employee), Regina, SKDecember 4, 2014
Worked with good management and coworkers in a safe and good environment. Having fun while working and dealing with customers. Feel good factor comes after solving customers quires and issues at work
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Slow, repetitive, fun people
Baker/Cashier (Former Employee), Waterloo, ONDecember 3, 2014
Typical day was baking the donuts, etc. that are needed. Management was very unorganized. My co-workers are and were some of the best people I've ever met. The hardest part of the job was trying to keep your mind from wandering too much. The most enjoyable part of the job, again, was the people.
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work place and the environment
Customer Service (Current Employee), Toronto, ONDecember 2, 2014
Pros: everything is free here accept cold beverege
Cons: long hours
The place where i worked is very busy place so every day assume difficult to me but now its ok cause I could able to manage. Here mainly I worked at till and in a minute I have to manage at least 5-7 customers so I learned quick customer service. We worked at this place based on team spirit following the rules provide by the management and its really – more... enjoyable and the hardest part of the job is thinking its hard. – less
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Great work place
Cashier/coffee runner (Former Employee), kindersly saskDecember 2, 2014
Pros: free food and drinks
Cons: rush times
tim hortons was my first real job and i enjoyed everyday that i got to work. The management are nice, caring people.
i learned social skills and cooking skills from being at this job for a year.
a typical day is to go in and find you postition and depending on what happens and break of others you would have to switch postitions. everyone had a chore – more... they had to do everyday.
the hardest part of the job was the lunch or dinner rushes.
the most enjoyable part of the job was being able to meet so many nice people and working with a great staff. – less
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Very busy
Assistant Manager (Current Employee), London, ONNovember 28, 2014
Cons: long hours, low pay, rude customers
An extremely stressful and busy place to work. Management expect high performance constantly.
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Body work out
"Front Cashier" (Current Employee), Mississauga, ONNovember 27, 2014
Pros: salary
Cons: hard work
I learned time management, strength and power of my body. Usually it is a tiring day. Management is fine and co-workers are friendly and helping. Hardest part is secondary duties like sweep and mop, garbage etc. I enjoy making sandwiches of different types.
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Cashier
Cashier/Server (Former Employee), Victoria, BCNovember 27, 2014
Pros: public interaction
Cons: open 24 hours and couldn't do night shift due to school.
I was not at this job for very long as it didn't work out well with my school schedule. I worked few hours and typically only part-time. Although, only being there a short time, I enjoyed dealing with the public. The manager was willing to try to work around my school schedule, but unfortunately it didn't work well.
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enjoying this job
Customer service (Current Employee), sandalwood - chingcousy parkwayNovember 27, 2014
Pros: good work place
Cons: less salary
This job is not related to my field of nursing that's why i can not continue it for long time.
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its family
Cashier (Former Employee), peirrefondsNovember 26, 2014
make fast salad bar.
make good coffee
always working with happy people.
made sure run out coffee.
make sure that we never had a line up.
did the drive tho.
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Productive
General Manager (Current Employee), Milton, ONNovember 26, 2014
My day at work starts off with setting up work area for operational needs such as organizing the day for co-workers (their responsibilities-what position they will work, what task they will be responsible for, and so on). Throughout the day, I make sure to follow up with staff, problem-solve and keep the store presentable at all times while ensuring – more... that the customers stay the number one priority. The most enjoyable part of my day is having a conversation with clients, getting to know them and satisfying them to the best of my abilities. However, the hardest part of my day at times is to take out time to take care of administrative tasks as it gets busy in front and customer satisfaction is the utmost priority. – less

About Tim Hortons

Tim Hortons Inc. is a Canadian fast casual restaurant known for its coffee and doughnuts. It is also Canada's largest fast food – Read more