Helpful co-workers, but an entry-level at it's finest.
Pros: Lunch coupons, flexible hours, decent pay and benefits (for students), excellent management team and employees, modest environment, calm breaks, free coffee and 1/2 off discounts.
Cons: Long hours, disgruntled customers (sometimes, also sometimes very rude customers), physically demanding (on your feet a lot), salary for long-term employees can be very low (minimum wage, for those with children to feed and mortgages to pay).
Working at Tim Horton's was a very extraordinary experience, don't get me wrong. Although, like every job now and again, it has its downs.
The ups are simple; hard-working and helpful employees, modest and caring management, vast amounts of experience to be had, and an overall almost free-like environment (besides not being able to go home and read a book instead, although there is plenty of time during breaks and before and after shifts, so that makes up for it).
The downs, however, are a little more complex.
Complex in the sense of a worker's needs, that is. The salary is minimal, barely the cost of living for some. Defining itself as an entry level job for most (students, young-adults, etc.) it is actually a very good salary. However, for others it is a permanent career, and this (as I've seen) has proved to be a very demanding life-sentence.
Life-sentence may be a very crude term, and I mean the company no disrespect. Mainly because, although those people are stuck there, at least they are somewhere.
This world has become so determined on humans being extraordinary at everything, and having the education to back it up. Tim Horton's cares enough about their employees that they do not discriminate due to education, race, gender, or any other quality, which is something to love about them.
But back to the salary(and benefits). Whether you are a student looking for a summertime job or out of school and looking for a place to help pay rent, Tim Horton's is the place for you. Minimum wage is the usual salary, with exceptions to long-term employees (who could be – more... making anywhere from a quarter more and up) and supervisors and management (who get paid a small percentage more than Storefront and Bakers). The benefits, although I am unclear on point-by-point which benefits are available (things can change), I am sure that YOU decide which benefits suit your needs/the needs of your family.
All in all, take the job. If Tim Horton's calls you, think of the perks; it's money in your pocket, flexible hours, a loving and helpful environment (sometimes full of laughter), and the benefits are actually very decent (not to mention the free lunch coupons we would receive due to good Drive-Thru times and the 1/2 off discounts before, during and after work). The only thing to keep in mind after all of that, is the customers. Always smile, and always make sure your guest is happy and wants to come back again. Otherwise, well...
...let's just say some choice words have been used before. Mainly on their part (in my case), but sometimes (as I've witnessed), even on the employee's part. – less