Shift Manager (Former Employee) – London, ON – 21 June 2017
Tim Horton's is an unintimate company to work for. There is little to zero communication between team members and the corporation, so most relevant issues fall to the store owner. Thus saying, the environment job-wise depends on whoever owns the franchise. That aside, if your manager sucks, your job will suck. Customers are excessively rude and obnoxious, the work is very fast paced, there are silly uniforms, unorthodox rules and regulations that are constantly changing, poor compensation, poor pay rates, poor benefits, discounts on items when you are on the clock only (you have to pay for what you take home), and I can't stress this enough, the customers are horrendous. On the bright side, since behind the counter is such close quarters, you grow close to your teammates and if you get along, they make the days bearable.
Baker (Former Employee) – Ottawa, ON – 21 June 2017
Was denied sick days and time off. Was paid below minimum wage for 2 1/2 years. After threatening to quit was I finally given the wage that was promised. Poor working conditions and negative work atmosphere. Broke every food safety rule and lied and trick inspector for passing grade.
Cashier/Customer Service (Former Employee) – Signet, ON – 21 June 2017
- a typical day at work meant I always had something to do where I was cashing someone out, cleaning up the shop, taking out the garbage, or conversing with co-workers - I learned how to comfortably talk to individuals with confidence and efficiently cash them out - Co-workers were very friendly and easy going - Management was not strict but still kept us employees in check in regards to getting us to do our job and coming to work on time - hardest part of the job was trying to kill time because some days would get really slow and I'd have nothing to do - the most enjoyable part was constantly interacting with people and I find that it was the friendly customers that kept me happy for the time being
Supervisor (Former Employee) – Toronto, ON – 20 June 2017
Long shifts and lots of rushes. Some of my shifts were 10 hours. -Many times we were so busy that I didn't go on break until 7 hours after I started. -Barely received any training besides watching some videos which do nothing. -Scheduling or hours were inconsistent.
Storefront Worker (Former Employee) – Stouffville, ON – 20 June 2017
Stouffville location is the only highlight. There isn't much advancement as you have to wait many years to become a supervisor or manager. Salary is minimum wage and there is a good work/life balance. I worked in Grade 9 and I had some shifts from 6 am. So be flexible with part time availability.
Tim Hortons Team Member (Former Employee) – White Rock, BC – 20 June 2017
Working at Tim Hortons is a fun environment. You get to interact with team members, managers, and guests. I personally love working at Tim Hortons because the staff is really friendly and you become a family working there.
Cashier (Former Employee) – Smiths Falls, ON – 20 June 2017
When I worked at Tim Horton I was treated unfairly and was always blamed for others mistakes. Met new people and gained job experience. Although I was given a hard time I'm glad that I was .gave the chance to gather some work experience
Fast-paced, aggressive and rather toxic, but makes you quick on your feet.
Customer Service (Former Employee) – Porters Lake, NS – 20 June 2017
The experience I had here was negative unfortunately but some people really enjoyed it. Personally though, the manager was verbally negative and physically aggressive (shoving and such). I don't hear many positive reviews about the Porters Lake Tim Hortons and I sadly have to agree that it was a rather toxic work environment. The scheduling was poor, the staff were cold and 'cliquey'. Tips were really great though, and getting to know the regulars was fun.
Tim Hortons Team Member (Former Employee) – Barrie, ON – 20 June 2017
Working as a team member to provide great service for the customers coming in for the best of the ability. Providing fast service and working at a fast pace to provide great service and provide the fast food name.
Baker (Former Employee) – St.-Sauveur, QC – 19 June 2017
Depuis Janvier 2009, j'était sur le quart de travail de nuit, et j'ai rarement eu le poste désirer. Une fois quand sa fesait 3, ou 4 mois que je travaillait de soir, me patrone ma demander si je pouvais aller sur le quart de nuit pour dépaner. Un ans plus tard, j'était encore sur le quart de nuit. Quand j'ai démissioné, elles était surprises.