Pros: Being a part of a team
Cons: Low wage
Working at Tim Hortons is guaranteed to be fast paced and provide plenty of examples of what not to do as a customer. Learning to provide friendly and efficient customer service, prepare food, maintain a clean working station, and prioritize are only some of the skills you learn on the job. All of these skills are also put to use every day on the job.
Management was great. They knew what they were doing, were realistic about employee limitations, and most importantly they were not afraid to jump in and help out the workers if they were getting overwhelmed by a sudden rush.
Co-workers are team members. And like all team members, you find yourself become good at working together as well as friends. Years after leaving Tim Hortons, I remain friends with some of my former co-workers.
Hardest part of the job is dealing with unreasonable customers. You learn how to appropriately treat them and help them leave satisfied.
Most enjoyable part of the job is working with people your age (as a student), as well as having flexible hours.