Tim Hortons Employee Review

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full-time, always busy
Customer Service (Former Employee) –  Oshawa7 January 2014
I worked at Tim Horton's pretty much every day, which i enjoyed because it kept me very busy. I learnt how to work the cash register, deal with a lot of customers with different personalities throughout the day. I made coffee, and was taught how to work deli. Which includes making bagels, sandwiches, soup, chilli, breakfast sandwiches, etc. By working deli i had to make sure i had fresh products and write times down for when food products expire. I had to work at a very fast pace because on deli you are not only making food for the customers in the store, but also drive-thru customers. This job taught me how to multitask and work fast paced. I loved my co-workers, we worked very well as a team. I'd say the hardest part of the job was dealing with customers who weren't the nicest. The most enjoyable part of my job was how many hours i got working there. Nothing i love more than a full-time job.
Pros
a lot of shifts and long hours
Cons
not much space behind the counter
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management stuff are very helpull and friendly.
Customer Service (Current Employee) –  Burlington, ON18 February 2018
Working in tim hortons help me to grow and give me more experience. All my co-workers are very friendly and specially my manager help me a lot how to improve my customer service. And treat customer right. P
Pros
Discount
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Best first experience in customer service
Cashier/Cook (Former Employee) –  Mississauga, ON17 February 2018
I had a wonderful time working at Tim Horton's. I had a great manager that hired me at the youngest age they could. He showed me the ins and outs of the company and helped me grow my confidence in customer service.
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Overall rating

3.8
Based on 11,096 reviews
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Ratings by category

3.7Work/Life Balance
3.1Salary/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture