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Tim Hortons
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2,169 reviews

Tim Hortons Employer Reviews

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Good place to start a job
SHIFT SUPERVISOR (Former Employee), Brampton, ONApril 22, 2014
Customer service skills
Team work skills
Worked under pressure and meeting peak times
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cleaning up dishes
Dishwasher (Former Employee), Ottawa, ONApril 22, 2014
I would clean up dishes I learned about myself that this job tired me out more then most. I thought my co workers were nice I like to have chats with them. I loved to see returning customers.
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Productive and High speed
Cashier (Former Employee), mississaugaApril 22, 2014
Pros: great experience
Cons: student, difficultly with time management as a student attending college
Great experience.
Have gained a lot of knowledge in working store front and cashier at at high paced environment.
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Learning Experience
Supervisor (Former Employee), Whitby,ontApril 22, 2014
Pros: free food as a supervisor
Cons: long hours, late nights
While working at Tim Horton's in Whitby, I learned more then expected. When I took the job, I was only walking in there to be a normal worker, I started off with making cakes & ect for Cold Stone, then was promoted to Supervisor.

The Management team were great to me, always there to help me when I was unsure of something.

To be honest, I can't really – more... say what was the hardest part of the job because everyday was different but I would have to say the pressure with all the buses & being the only supervisor on the shift but I always manged to get my work done and do the best I can.

I loved the customers and the people I worked with. – less
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Productive and fun workplace
Store Front (Former Employee), Waterloo, ONApril 22, 2014
Pros: free snacks
Cons: short hours
Working at Tim Hortons was fun. Colleagues were nice, teamwork was the most important thing to get the task done efficiently under fast past environment. Management was considerate, had enough people with the workloads. The hardest part of the job was shift hours were never consistent, has to be available all the time but hours are short.
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Difficult work environment
Part-Time Cashier (Former Employee), North Bay, OntarioApril 22, 2014
Pros: the sweet customers were the highlight of my day
Cons: toxic atmosphere, bullying, terrible management
A typical day at work consisted of preparing, serving, cleaning and short breaks. The managers as well as some of the staff members were rude, judgmental and very unprofessional. The atmosphere was very negative and there was a lot of bullying going on. This was my first work experience and it was the worst experience I've ever had. The head manager – more... caused a lot of stress and yelled at her employees to the point where they were in tears or quit. Also, you had to train yourself and you had no excuse for messing up.. Overall, this was a very traumatic experience for me and I do not recommend working at this establishment to anyone. – less
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Good environement
Customer Service (Former Employee), Beresford, NBApril 22, 2014
We were surving cafe to costumer and make meal for costumer too.
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Tough place to work but very flexible hours
Team Leader (Current Employee), WinnipegApril 22, 2014
Pros: get to interact with new people everyday
Cons: management is terrible
Typical day at work: We never have enough staff because they refuse to higher enough people so that we are fully equipped so thats become and automatic thing that we all know we have to prepare for
Management: They dont really know what they are doing. The owners act like we are disposable and dont really show that they care for any of us at all and – more... they also demand so many things out of us and demand that we perform without no mistakes and when we do make mistakes they get extremely angry. They also have a problem with higher good staff members, most of the people that are hired cannot even speak english
Co-workers: Most are immigrants that know little english which makes working with them hard because they dont really know what they are doing
Hardest part of the job: Is performing to the best of your ability when you know that they could care less about your well being. Being able to overcome that and still perform good is hard
Most enjoyable: Is making customers happy

The only good thing about working here is that the hours are VERY VERY flexible. You can basically work whenever you want. That is the only perk and the reason I have stayed around so much and tolerated all the mistreatment and disrespect – less
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working at Tim Hortons
Cook/Cashier (Former Employee), Toronto, ONApril 21, 2014
Management was a mess, did not treat me well, co workers were very good, Just the management was not good
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Great place to work
Baker and Store Front (Current Employee), Kitchener, ONApril 21, 2014
Pros: good hours, flexibility
Cons: nothing
Its a great place to work amazing people and just an overall great place to work
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fast pace
Store Front (Former Employee), waterlooApril 19, 2014
Pros: free food and drink
Cons: the store manager
Could become very stressful at times. Learned a lot about the fast food industry and the work that occurs behind the scenes. At this specific location, the store manager was very unprofessional and yelled at employees in front of customers and sometimes was very rude to customers themselves. The higher managers were very reliable, and came in frequently – more... to help out in the store front and see how things were going. Hardest part of the job was waking up early, but loved the set schedule with reliable hours. There were good rewards in place when you did well. – less
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Not my best workplace
Cash, server (Former Employee), Minden, ONApril 19, 2014
Pros: discounts on meals if you made it
Cons: rude managers and unfair treatment
Working at Tim Hortons was a very difficult job for me. Treatment received here wasn't fair. Many others I know also quit for the same reason. I learned about making and preparing meals and drinks, cash. Most enjoyable part of my day was meeting new people.
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Fun workplace
Food Counter Attendant (Former Employee), Calgary, ABApril 18, 2014
Pros: free snacks (small coffee, 1 donut/3 timbits/1 muffin)
Cons: short hours
Working at Tim Hortons was fun.My colleagues were nice and the work itself was not that hard. the management was considerate with the workloads. the hardest part of the job was there were only few people running the store during closing.and there were many things to do. To be patient is one of the things i've learned at tim hortons.
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A great place to visit,but I wouldn't want to live there
Baker (Former Employee), Waterdown, ONApril 18, 2014
Pros: free coffee, customers
Cons: customers
A very fast paced fun filled job with lots of room for advancement.
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Fast paced to make customers happy.
Storefront and Baker (Former Employee), Woodstock ONApril 16, 2014
Pros: certain items were free for lunches and breaks.
Cons: short breaks, and always understaffed.
A very customer oriented business, always make the customer happy. Work hard because you are often understaffed and it can get busy fast.
I learned to be prepared for anything and how to handle money properly, how to bake, how to prepare food and drinks, and how to unload stock from a truck and how to communicate properly with customers.
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interesting place to work.
Front End Cashier (Current Employee), Terrace, BCApril 15, 2014
Pros: medical, christmas bonus, staff discount, free lunch program
Cons: sometimes hard to keep your cool when customers are miserable
great manager, easy to talk to. Really enjoy most of the customers, and the staff is great to work with, can joke around with them. Hardest part of the job is trying to get the garbage out to the dumpsters when the trolly is busted. Really enjoy working here.met a lot of great people, and some of the regular customers became good friends.
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A fast paced environment, but not much room for advancement.
Cashier (Former Employee), Kemptville, ONApril 15, 2014
Pros: free coffee and donuts.
Cons: not great pay, and hours not very family friendly.
I liked the job, but the people I worked with were unreliable and judgmental. There wasn't much room for advancement and raises weren't very frequent or reflective of hard work. A typical day included serving coffee, dealing with customers and preparing food. The hardest part of the job was dealing with dissatisfied customers, but it was nice getting – more... to know the regulars and knowing what they wanted before they even ordered it. – less
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My experience at Tim Horton's
cashier (Former Employee), Toronto, ONApril 15, 2014
Cons: nothing
I have learnt how to work in a team and how to achieve goal by working together.

I have also learned how to manage time during busy time.
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nice place to work
Floor Hand (Former Employee), Keswick, ONApril 15, 2014
It was a good fit for me when I was still in school. It was easy to manage arround my school scheduled
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Fun workplace
Cashier (Current Employee), Calgary, ABApril 14, 2014
I learnt Canadian culture , and I gained my team working skills by working at Tim Hortons.

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About Tim Hortons

Tim Hortons Inc. is a Canadian fast casual restaurant known for its coffee and doughnuts. It is also Canada's largest fast food – Read more