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Tim Hortons
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2,481 reviews

Tim Hortons Employer Reviews

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Good beginning job, to prepare me for my future.
Trained baker and Team Leader (Current Employee), Guelph, ONJuly 21, 2014
Pros: great team workers and job security
Cons: management and poor organization
Tim Hortons is a good place to work. I started out in this job as a Team Member and have been promoted to Team Leader. The people I work with are great fun and are also diligent workers. The customers keep you smiling as you do with them. I have learnt to organize and be both dependant and a team player. This job is a great start to my life and I am – more... prepared thanks to the lessons I have learnt, to move on and develop my skills. – less
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Service with a smile
Cashier (Former Employee), Thunder Bay, ONJuly 20, 2014
Working at Tim Hortons was always fun. The customers were always entertaining and understanding. Whenever there was an issue there was always an easy solution. Customers loved talking to me while waiting for their coffee or sandwiches. Loved the free food on breaks and 30% off.
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Productive and enthusiastic work place
Full Time Customer Service Representative (Current Employee), Sittsville,ONJuly 19, 2014
Pros: the customer satisfactor
Cons: the overwhelming feeling when busy
I work in a fast pace and laid back environment. A typical day at work would include being organized friendly, able to think fast and move quickly. I learn everyday that it is important to satisfy every customers needs and to do your best at what you are doing in your job. Management are there to lead and protect there employees. the co-workers are – more... there to help each other out with tasks and to play there part in a team. The hardest part of the job is having so much to do to keep yourself organized to make sure everything runs smoothly. the most enjoyable part of the job is getting to talk and spend time with different types of people. – less
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Meh...
Cashier (Former Employee), Aurora, ONJuly 18, 2014
Pros: discount
Cons: management, hours
The job was easy and fun mainly because I had friends that worked there. Other than that it was awful, mainly worked weekends so you got no free time. Pay was alright and not that many benefits from working
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hand on working experience ,
baker,delivery handler , cashier (Former Employee), brampton steels and kendnnyJuly 18, 2014
Pros: free lunch, baking new food
Cons: delivery
This was a really good working experience for me because I'm a hands on person i enjoyed working at tim horton serving customer, The employees were really nice and helpful in times of need.
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fun place
Cashier (Current Employee), Castlegar, BCJuly 18, 2014
i learned a lot. I learned to cooperate with co-workers. I learn to serve customers.
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Lovely place to work.
Team Member (Former Employee), Waterloo, ONJuly 17, 2014
It was a good place to work for the first time. I was sad to leave, but I went away for college.
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very busy and productive
Cashier (Former Employee), Toronto, ONJuly 17, 2014
Cons: long hours
Night shift runner.
Handling customers and multitasking.
Enjoyed helping co-workers to cover their shifts when they run late or couldn't show up.
Physically highly demanding work environment.
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Entry level job with good coworkers
Hostess/Server (Former Employee), Whitby, ONJuly 16, 2014
Pros: employee discount
Cons: inability to work with your schedule
The day is very fast paced, and is physically demanding. I learned a lot of multi-tasking skills at this job, which I apply to everything in my life. I am able to deal with some rather unpleasent people and situations gracefully as well thanks to Tim Hortons. My management was also quite understanding with any issues brought to them. The hardest part – more... of working at Tim Hortons, was their inability to work around your schedule. The best part of the job, was definitely the people. – less
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stressful workplace
crew member (Former Employee), Mallorytown, ONJuly 16, 2014
Pros: friendly co-workers
Cons: stressful environment
Tim Hortons is fantastic if your on the ordering side of the counter but behind the counter is a different story. its a fast paced environment with no room for error, screw up one thing and youll feel the wrath of the customer who ordered it. Im sure most Tim Hortons are nice to work at but I worked at one in a 401 on route. this meant I had to drive – more... the 401 everyday to work and most of the time through harsh winter conditions. the staff were friendly and would explain all the things that needed to be explained to me but the management was constantly changing and I felt that they were extremely unorganized. The management forgot my name on multiple occasions and hardly ever booked me shifts. I ultimately had to quit due to transportation issues I no longer have as I have bought my own vehicle. – less
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fast pace team working environment
Restaurant Team Member (Current Employee), Brampton, ONJuly 16, 2014
Cons: long hours, miserable working environment, poor working conditions
tim hortons consists of working as part of a team all day. whether be working at the front, drive thru, or anywhere else. it is a very fast paced environment where you must repetitively work hard to ensure guests a good experience and keep up with drive thru times that are expected from head office.
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Wonderful Places to work
Team Member / Store Front (Current Employee), Stoney Creek, ONJuly 15, 2014
Pros: great people
Cons: n/a
A typical day at work was upbeat and very positive I learned a great deal of Customer Service and how to work efficiently in a fast paced environment. My Managers and Co-Workers were all amazing people, we became like a family. The Most enjoyable part of the job was working with all different types of people.
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High-speed environment, productive, geared towards customer satisfaction
Storefront Operator (Former Employee), Newmarket, ONJuly 15, 2014
Cons: inconsistency in hours given, management
Though the mornings in this establishment were quite heavy, it did make the day go by faster. I dominantly spent most of my hours working the sandwich bar keeping up with the requirements of service. My co-workers were always a joy, however management seemed to lack in efficiency at times. I found that at my particular location, my manager seemed to – more... put down or make inappropriate/rude comments towards many individuals, staff and customers included. That aside, the most enjoyable part of the job would have been working with individuals that were around my age group that had positive attitudes. Any conflicts could be resolved quickly noting the importance of customers. We were all able to provide each other with assistance when necessary and execute great customer service working with great synergy. Ultimately, our team was able to satisfy customers quickly and efficiently.

I was able to learn great customer service skills, quickly dissolve problems, help out others, handle cash and tills quickly and effectively, and take and process orders with little to no flaws. – less
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alright place
baker/customer service (Former Employee), Sydney, NSJuly 15, 2014
Pros: paid breaks
Cons: dealing with the odd angered customer.
standing on your feet in a fast pace environment. how to make all sorts of different drinks,and meals. management was good.co workers were always there to help when needed.the hardest part of the job was trying to make everything perfect.always dealing with the public.
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cleaing staff
Cleaning staff (Former Employee), 156 davenport roadJuly 15, 2014
Pros: n/a
Cons: 7.5
I would help out with clean the tables, taking out the trash, cleaning the parking lot outside of tims
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good job
Cashier/Customer Service (Former Employee), kitchener,onJuly 15, 2014
Pros: free stuff to eat
Cons: not enough hours provided
it was my part time job but really enjoy to work with different peoples.
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cashier
Customer service, cleaning (Former Employee), Chatham-Kent, ONJuly 14, 2014
prepare daily orders for customers,clean and sanitize and proper money management
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fast paced work enviroment.
Store Front Team Member (Current Employee), Aurora, OntarioJuly 14, 2014
The Tim Horton's location I work at is one of the busiest locations in town which makes for a very fast paced work enviroment. We are known for having one of the quickest drive through times for our area. The majority of people we work with make our job the fun place it can be to work in. Because our store is so busy most of the time it makes our days – more... go by very quickly. – less
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Busy and rushed workplace.
Drive Thru, Customer Service, and General Cleaning (Former Employee), Grand Bend, ONJuly 14, 2014
I found that there were overwhelming crowds. It wasn't about how well I did the job, it was how fast. Most of my supervisors treated the employees well while some did not.
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There is nothing bad to say about Tim's
Baker (Former Employee), Calgary, ABJuly 14, 2014
Pros: free lunches, great employees, job security, busy location
Cons: customer attitudes/expectations
I started working here because my family owns some Tim Hortons out in Calgary, AB. I always wanted to go there but needed a job first. I learned how to work with very large teams in an extremely fast paced environment. Management was always there whether it be on the floor or in the office always able to talk if needed. My co-workers were wonderful, – more... every one worked hard and worked together and the training was quick and painless. The hardest part of my job would be having to switch so quickly from different stations and trying not to get upset when customers were extremely unhappy. The most enjoyable part of my job was the pay and the people I worked with. – less

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About Tim Hortons

Tim Hortons Inc. is a Canadian fast casual restaurant known for its coffee and doughnuts. It is also Canada's largest fast food – Read more