Whether you're night shift or day shift, the customer service aspect of business is rough. Customers expect to get a level of service that matches their needs, which is understandable. Although we try to serve customers as fast and efficiently as possible, there are problems that can occur when preparing a customers order. If the time it takes for us to make the customers order exceeds management and customer desired time, you will be punished by rude customers and disciplinary action from management. Day shift is crowded and night shift is understaffed. All in all, the work itself isn't too demanding. The key to every Tim Horton's is speed, but because of that, it takes away from the quality of not only the food, but the customer communication aspect of it.
Free food on shift, flexible work hours, not too demanding
Rude customers, stressed staff, overly focused on speed