Baker/ Cashier (Former Employee) – Surrey, BC – June 17, 2014
I learned how to prioritize duties. A typical day would be refilling the display on the counter, arranging the freezer and cooler, making sure the kitchen area is clean, ensuring that the utensils are clean, communicating with management on what is low in quantity, and assisting the cashiers whenever necessary.
Hostess (Former Employee) – Etobicoke, ON – July 29, 2016
The beginning of this journey started fairly well but ended not the greatest. I was very disappointed in the scheduling knowing certain circumstances and the management. Other then that the co workers were great and very easy to work with. Our customers were very friendly and understanding.
Production Team Member - Part Time (Current Employee) – Windsor, ON – July 29, 2016
A typical day at work includes, constantly being busy whether it is accurately providing customers with their orders, cleaning the floors or machines and stocking up every station with the items required. To be able to properly serve our customers.
Store Front (Former Employee) – Mississauga, ON – July 29, 2016
Must be flexible in every week schedule. To be a team player is what I learned the most. The management takes care of the staff and co-workers were like a family to me. The hardest part of the job is when a co-worker called sick and the workloads increases. The most enjoyable part of the job is when customers compliments with a very awesome smile.
Cashier/Team Leader (Current Employee) – Toronto, ON – July 28, 2016
a typical day at work is challenging because Tim Hortons is a very busy place. the hardest part about this job is trying to keep the lines down. Management is good they are fair to the employees. I have learned a great set of skills for multitasking, team work, knowledge of products, promotions, work fast and safely.
Team Member (Former Employee) – Whitby, ON – July 28, 2016
Fast production and well organized a typical day at work included preparing food and coffee while engaging with customers providing them with friendly, professional customer service. Keeping the work environment clean and organized. Worked with friendly people. Hardest part of working there was the different hours in shifts that kept changing but overall great environment to work in.
Crew Member (Former Employee) – Surrey, BC – July 28, 2016
i like seeing the same customer in the morning to give them their regular coffee. i learned to have a time management. i really like my co-workers they made my job easier with their good vibes. the hardest part of the job would be the very busy days. i enjoyed almost everything about working in tim horton's such as my co-workers and the management team were very kind, also meeting different kinds of people was very enjoyable.
Drive Thru Attendant/Front End Cashier (Former Employee) – Marystown, NL – July 28, 2016
I found at this particular location there was always a rush on everything all of the time and you always felt like you weren't good enough. I learned that you can't really talk to anyone and that people get cranky fast in small environments. The management team was not very good for the most part, however, there were a couple supervisors that kept their heads on their shoulders. My co-workers were ok in the evenings and nights but daytime was not good. Hardest part of my job was being there. Most enjoyable part of my job was knowing I was doing it for my family.
Food Counter Attendant/Cashier (Current Employee) – Calgary, AB – July 28, 2016
Tim Hortons is the first job I have in Canada. It's fun and inviting. You deal with diffrent kinds of people, assist them and sells a lot of food and drinks. You have to be fast and attention on details because its a Food and Service industry. The only thing I don't like here is they give me more responsibilities than the others.
the experience depends entirely on the management + staff
Superviseur de nuit (Former Employee) – Montréal, QC – July 27, 2016
Diriger une équipe de cinq personnes et m’assurer que toutes les normes de sécurité, de propreté et de service à la clientèle correspondent aux attentes de Tim Horton. M’assurer que le ménage, la production et l’inventaire soient prêts pour le quart de travail du matin (le plus occupé) en plus de servir les clients.
receiving tips from our regular customers
In order to have a great experience you need a good team
CUSTOMER SERVICE (Current Employee) – Erin, ON – July 26, 2016
The management is wonderful and very easy going about switching shifts and moving around schedules. My co workers are all wonderful and have become almost a second family to me. A typical day for me is taking orders and making drinks or food for customers, talking to them and being friendly, stocking up items. Ive learned a lot from working at Tim Hortons and about customer service and how to be friendly and up sell items, along with working as a team with others in a work environment.
Midnight Cashier, Baker (Former Employee) – Cambridge, ON – July 26, 2016
great team work environment. managers always found new ways to motivate employees and help them enjoy their work. i worked the continental midnight shift, i would work four nights from 10pm to 8am and then have four days off. this was a great way to get lot of hour while still having lots of time off for yourself. despite the 10 hour shifts there was always something to do, a cleaning task, stocking or preparing doughnuts and pastries when they ran low making a shift go by very quickly and enjoyably.
lots of hours in a short period of time
eventually the long shifts begin to take a toll on your body and sleep schedule
Supervisor (Current Employee) – Port Hope, ON – July 25, 2016
I have been working at Tim Hortons for 4 years and have just recently been promoted to a management position. The people that I work with have a mutual respect for me, and we run a very productive, fun shift. I have learned a tremendous amount about customer service during my time here that I will forever hold as a very important lesson. The most enjoyable part of my job is when I get to see the look on a customers face when they arrive at the counter to their order already completed because I have it memorized. It makes them feel special and appreciated.
Making new relationships with customers/co-workers.
Food Counter Attendant (Current Employee) – Warman, SK – July 24, 2016
I like my everyday shift 5 am -1 pm because the day flies by in a flash.Always busy especially during breakfast hours 6 am - 12 pm. I learned a lot of things at Tims like how to deal everyday with different people/customer. I dont like how they manage people or treat people because they have favoritism. They are one sided in short. I dont have problems with my co- workers. We always work as a team. For me the hardest part of the job when they keep sending people home after you work hard all day. The most enjoyable part of the job for me is we have free meal.