its great... unless its not
Trainer (Former Employee) – Vaughan, ON – 19 February 2016
Tim Hortons was sold to 3G during my time there, and between one owner and another things got silly. They expected the drive-thru time to be twenty seconds during lunch when people order paninis that take a minute twenty to cook. This is literally impossible, but they told me off for bringing it up. This attitude towards the workers that the customer is an angel and the worker is the failure is why they keep getting sold. They will never make it as a company with cheap gimicks and a terrible attitude towards their workers. I don't have a friend who hasn't worked at one briefly, their turn over rate is pathetic. The teams can be awesome, the food/drink awesome, until they just aren't. For a company so bent on consistency they are a completely hit or miss business!! Some locations are brilliant, others just disgusting. The flexible time table was great, the full time was great, and half of my team was great. The benefits are a joke, head office has gotta be high to think of what they do, and the other half of my team was so awful it gave me ulcers and migraines to the point I quit on health leave! If you find a good location, don't ever leave. If you find a bad one, you don't need money that bad. You don't, trust me.
my manager was great, free coffee