Find companies:
Tim Hortons
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
2,874 reviews

Tim Hortons Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive
General Manager (Current Employee), Milton, ONNovember 26, 2014
My day at work starts off with setting up work area for operational needs such as organizing the day for co-workers (their responsibilities-what position they will work, what task they will be responsible for, and so on). Throughout the day, I make sure to follow up with staff, problem-solve and keep the store presentable at all times while ensuring – more... that the customers stay the number one priority. The most enjoyable part of my day is having a conversation with clients, getting to know them and satisfying them to the best of my abilities. However, the hardest part of my day at times is to take out time to take care of administrative tasks as it gets busy in front and customer satisfaction is the utmost priority. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Okay place to work, Can be stressful
customer service (Former Employee), Corunna, Ontario then 401 On route CambridgeNovember 26, 2014
Pros: free coffee, hot drinks
Cons: always rushed
A day at work you go as fast as you can to get through the orders, running to get them done or else you have a line up of people complaining, which is understandable but you can only go as fast as you can go. For me it was no problem but to the management when they are up your back all the time on everybody even though your working the hardest you can – more... but it doesn`t matter, it gets stressful. The co-workers I find are okay getting along but there can be a lot of tension in the environment. The hardest part of it would be having to not say anything to management when you disagree with what they say and the most enjoyable part is when you serve the customers fast and efficiently in a fast pace manner and the customers give you appreciation. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer Service
Customer Service Representative (Former Employee), PeterboroughNovember 26, 2014
Pros: enjoyable work environment
Cons: it was far from home
A typical day was working in drive thur and doing stock. I learned that you have to be on the top of your game at all times. I enjoyed working Management on new ideas as to how to improve customer service. My co-workers were amazing it was like a family. The most enjoyable part of the job was getting to know my customers.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer service
Customer Service (Former Employee), Thunder Bay, ONNovember 26, 2014
Didn't mind working here. The management wasn't the best, my co-workers we're fun. Fast paced, always something to do.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fun atmosphere.
Store Front (Current Employee), Fort Erie, ONNovember 25, 2014
Pros: co-workers are wonderful people, nice amount of hours, management is very kind, variety of jobs to do while on shift.
Cons: busy times can be stressful, keeping drive-thru times low can be difficult at times, being short staffed can get hard.
I love the little work family we have at Tim Hortons. Going to work does not feel taxing or boring, it is fun to be there for my shifts and to socialize with my co-workers and the customers that come in day to day. A typical day at work consists of helping customers and keeping the store in good shape. Sometimes it gets hard when we get our morning – more... rushes or busy times, but with our team work, we get through it just fine. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
quick paced
Shift supervisor (Former Employee), Port Elgin, ONNovember 25, 2014
Repetitive , attention to detail
Processed 1000's transactions each day in a timely manner.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Responsible for supervisor evening crew 3 to 11 pm
Worst part is the grouchy people before their morning coffee. All you can do is smile and be pleasant.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fun Work Environment
Store Production (Current Employee), Kelowna, BCNovember 25, 2014
A typical day at work is barista services to all customers. You learn all different drinks and food as well as Point Of Sales System knowledge and customer relations. The management make your day loads of fun and help everyone to achieve their personal best throughout the day. Coworkers at Tim Hortons are probably the most enjoyable part of the day – more... and help to create a fun working environment where everyone reaches their full potential whether in drive thru or store front. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Timmies
Cashier (Former Employee), Woodstock, ONNovember 24, 2014
Very busy which i really liked, need to be able to keep up with a fast paced work environment as there is always something that needs to be done or a customer to be served.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Tim Hortons
Baker (Former Employee), Peterborough, OntarioNovember 22, 2014
Baked at Tim Hortons; was the best experience of working there. Management was a good team at times; but lead on us to believe many things, that never was made possible. The team was great and we worked well together.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced environment but excellent management and coworkers
Storefront Employee (Former Employee), 90 Adelaide StreetNovember 21, 2014
Pros: free lunches, good management and coworkers
Cons: overnight shift
Customer service jobs are always demanding because the customer is not always right, but I feel I did an excellent job at serving people while I always maintained a positive attitude.
A typical day at work included serving customers, maintaining a clean working area and receiving stock on behalf of the manager when he was absent.
Both the managers I – more... worked for at Tim Hortons where extremely pleased by my performance both because I never missed a shift and because I would cover the shifts when others where not able to make it. As for my coworkers, I got along pretty well with them which I think is important in general but more so when you are working in a fast paced environment such as a downtown Tim Hortons.
The hardest part of the job was rush hour, as there was definitely a lot of pressure to serve people fast. The part of this job I enjoyed the most was helping the baker in the back, as it was a little more relaxing and I got to see how things worked in the back. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun
sales associate (Former Employee), Mississauga, ONNovember 21, 2014
Learned tons of new ways to work together as a team with others. Also learned tons of new ways to work on my own when in a rush. Loved working with others and loved when the elderly came by.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Wouldn't recommend it to others.
Assistant Manager (Former Employee), Lakeshore, OnNovember 20, 2014
Great place to meet new people. A bonus to meet the community through customer service. A flexible job for those in school or those with a family, as long as you aren't part of management. It can be fun working with others in a fast-paced manner and challenging, even though it is repetitive. Employers lack respect when handling situations with employees. – more... High expectations of those in management with little praise and low pay. Even though you spend years with the company, you are easily replaceable to them. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Variety Of Jobs/Tasks Makes Days Refreshing
Customer service, Server, Cashier, Sandwich Maker (Former Employee), North Bay, ONNovember 20, 2014
Pros: discounts, team spirit, fast shifts, good customers
Cons: pressure maybe high some days, some negative customers
A typical day would start by looking at the schedule to see where i was placed that day. I could jump from station to station to help out co workers depending on the type of day we were having. I could jump from sandwich maker, to counter, to drive thru with ease. I learned alot about team work and also how to ask for help so i could get over the feeling – more... that i had to do everything myself. There were some really hard times, like 1/2 the staff calling in sick at the last minute; the remainder of us would have to strictly stick to our stations, but through these experiences i learnt to be a faster, more efficient worker, and it brought us closer to together as a team. Because after we handled such a feat as taking charge of the restaurant on lunch rush with short staff, we could pat each other on the back and say "Wow! Good Job Everyone! It's over!" Those were some good times :) We also gained new respect for everyone who pulled their own weight. One thing i enjoyed was that the time went by so quick! – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive Work Place
Team Member (Former Employee), Edmonton, AlbertaNovember 19, 2014
Pros: great customers and 50% off food.
Cons: poor management
A typical day for me was I would come in the shop, check in and go straight to the cash register. Since I worked evenings it was quite busy since it was rush hour. I've learnt many things while working at Tim Horton's and that was how to greet customers in a friendly manner, take and make customers food/drink orders. The management I've had, was not – more... as good as I thought it was. My co-workers were really friendly. The hardest part of the job was dealing with poor customers. The most enjoyable part of this job was everything. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and Very Positive
Team Supervisor (Former Employee), Ottawa, ONNovember 19, 2014
Other then dealing with customer's all day having a great team to work along with is fun and positive. The people I work with and the customer that we deal always make my day because the customer's are very friendly and co-workers are very positive, we are always willing to stand by our employee's even when they have a bad, we try to make it for them – more... very happy. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Positive and friendly work environment
Cashier/Customer Service (Former Employee), Midland, ONNovember 18, 2014
Pros: recieved a 50% off food and beverages
Cons: early morning start times
Working at Tim Horton's was a great experience. Not only was the management a great team to work for but the staff were also a great group of individuals, with I still have friendships with today. One of the more challenging parts of this job entailed me to be at work for 5am which was not impossible but somewhat of a challenge as I do not drive and – more... would walk to work. Though this was sometimes more of an annoyance it was not problematic for my job there and was ultimately something I was able to bare during my employment at this establishment. One of the more enjoyable parts of my job would definitely have to be the employees I had the opportunity of working with. They were a great bunch and I am happy I had such a great opportunity. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive
Store Front (Former Employee), Kanata, ONNovember 18, 2014
Pros: meeting new people
Cons: being treated badly by people
My day was usually fast paced and you didn't really learn a huge amount. The management wasn't really good and the co-workers were nice but the hardest part of the job was being treated badly by some customers or by the management if you made a small mistake or if you dumped an old pot of coffee that had expired instead of sending it to the drive thru.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good learning experience
store front (Former Employee), nanaimo bcNovember 18, 2014
Pros: free lunches
Cons: standing on feet for long hours
A typical day at work at Tim Hortons is taking orders, handling cash, making buckets of iced capp and smoothie, and cleaning. I learned great customer experience, how to handle rude customers, and how to keep myself occupied for long periods of time. The management wasn't too great, this is the reason i left. They don't care about any of their employees, – more... i got told i can't call in sick to work unless there are tubes coming out of me in the hospital, which is very rude. The hardest part of this job was standing on you're feet for 8 hours with only one half hour break. Most enjoyable part of this was the raise i got, and my co-workers. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive and safe workplace
Costumer Service (Former Employee), St. Albert, ABNovember 18, 2014
Pros: the pay is good aswell as the hours
Cons: standing for 8 hours at a time
A normal day would be very busy at Tim Horton's ( which makes your day go by faster) The management and co-workers where very nice and easy going. I would have to say the hardest part about the job for me is standing in one place for 8 hours at a time and only on breaks.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good experience
Customer Service Representative & Baker (Former Employee), Richmond Hill, ONNovember 18, 2014
Pros: friendly enviroment
Cons: not enough hours
I worked 6 days per week. I had good co-workers.There was not hardest part. The most enjoyable part was serving customer as soon as you could.

1 2 3 4 5

About Tim Hortons

Tim Hortons Inc. is a Canadian fast casual restaurant known for its coffee and doughnuts. It is also Canada's largest fast food – Read more