My job is to present a good service and make sure the action I made met the company standard.
Since my store is in the mall, the rush hour will be between 9:00 A.M. to around 7:00 P.M.. The main challenge would be stress handling and self motivation. Every action need to be fast and accurate.
I learned a lot from this job: Never gave up is one of them. Tim Horton's is always a busy place, yet the job is to serve people under any condition. Self motivate and self discipline is very important asset for the job.
Management system is a bit dated. Most of the time the management team will do a great job. However, when something unusual happened, management seems not good at handling. Another thing is making compromises.
The co-workers are friendly and nice. Most of the time they can do a great team-work. All of them are nice to others. All of them can help me out when I need them to.
The hardest part for the job would be remain calm and make decisions as fast as I can. Sometimes people order many things at the same time, customers have bad attitude, short of product, and many other situations. The action need to be fast, and reasonable. Even there is ten things need to be done within a very limited time, I still need to organized things in priority in my head.
The most enjoyable part will be people I work with. They are nice and supportive. Everyone know there position, and do a great job to support everyone in a great way.
not related to my major