Working at Tim Horton is indeed a good experience as we have a deliver a good customer service, we try to improve better and better in order to maintain our customers' expectation. Tim Horton culture is to satisfy customer's satisfaction, as our guests are the main priority.
Being in management team, i learnt how to manage the floor so that we can work together as a best team. and also since we always have big rush, i have to be multi-tasked and work under pressure.
It improves my experience in customer services.
Under-staffing- it causes an issue during peak hours