Tigertel Employee Reviews

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My time at tigertel
Customer Service Representative (Current Employee) –  Toronto, ONOctober 22, 2015
A typical day at work is mostly sitting and taking inbound calls which is either taking information, relying information or trouble-shooting technical issues. Assisting my work colleagues with problems that they can't solve and also training new staff on products.

What I learn is assisting customers can show you how valuable your work is and give you a sense of accomplishment in your job.

Management is just not giving orders or rules but its working hand in hand with employee to show them their value to the company also.

My co-worker are very nice to work with and in our jobs we bring a sense of family to each other which can make your job easier.

Hardest part of my job is accommodation to all types of customers and at the end of the call your customer is happy and please with our assistance.

The most enjoyable part of my job as i said before is assisting both customers and coworker in resolving any issues
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Great working place with an even better lunch room
Outbound Customer Service Representative (Former Employee) –  Halifax, NSNovember 25, 2014
- A typical day at work consist of plenty of phone calls, and long hours of communicating with people all over Canada.

- I learned a better way of gaining peoples interest in a conversation, communicating with them and opening conversation with a professional approach.

- Co-workers made everyone feel welcomed.

- Sitting in a chair all day

- The best part of the job was knowing that you are helping someone on the other end of the phone.
Pros
great wage, great staff, great hours
Cons
location was far from my residence
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It was okay, I guess.
Agent (Former Employee) –  Toronto, OntarioSeptember 29, 2014
I honestly think that if I did not have my sister working with me I would not have made it. I loved being on the phone with people and helping them make donations or buy certain items, but the people I had to work with were so unprofessional. No one knew what they were doing, people would be eating while they were on the phone with clients, and everyone was extremely loud, so you had a hard time hearing the person you were on the phone with.
I learned how to work in a loud environment, and how to use my people skills.
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Average Employer
Application Developer (Former Employee) –  Dartmouth NSDecember 21, 2014
Nothing to comment for either direction. The pay is average and respect is common. The culture will blow you away, great people, with fun events. The summer picnic is worth visiting!
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Overall rating

3.0
Based on 5 reviews
5 stars
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Ratings by category

Work/Life Balance
3.2
Salary/Benefits
3.0
Job Security/Advancement
2.2
Management
3.4
Culture
3.0

Tigertel Reviews by Location