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Tiffany & Co.
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175 reviews

Tiffany & Co. Employer Reviews

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Great people, great environment
Professional Sales Associate (Seasonal) (Former Employee), Vancouver, BCJanuary 19, 2014
Pros: great staff, good commission, working environment
Cons: long hours standing, short lunchbreaks on weekends
It is so difficult to find a work environment that is genuinely friendly, supportive, and kind, especially when it comes to retail. The managers are very polite and very patient. You are never made to feel small. The staff are all very accomodating and willing to help you if you are new. There is no fight over customers and everyone is willing to put – more... in the time to help you. – less
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Operations Professional dealing mainly with Customer Service
Operations Professional (Current Employee), Toronto, ONNovember 30, 2013
Pros: excellent benefits, competitive salary.
Cons: long hours, no consistent schedule.
From November 2011 to the present, I have been working for Tiffany & Company in the role of an Operations Professional. This position is mainly Customer Service oriented, however it is my responsibility to be cross-functional in all aspects of back-of-house operations and sales. This includes:

- working effectively with sales professionals and other – more... team members to help drive the business
- sales support, process efficiencies and procedure compliance are essential
- contribute to store inventory accuracy and availability
- maintain all reporting needs and internal audit checklist compliance to ensure store is financially sound.
- independently follow-up on and resolve all customer issues
- strengthen customer brand loyalty by providing superior service for all after-sales servicing needs concerning either repair/cleaning take-in or phone orders
- partner with the sales team by fulfilling merchandise requests and point sales quickly and accurately
- respond graciously to all incoming telephone calls and emails with prompt and accurate information in order to help retain and satisfy customers
- multitask as needed to ensure that all daily, weekly and monthly responsibilities are completed in a timely manner
- remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers – less
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This is world famous, luxury provider of jewelry, gifts and watches. They expect the best customer service levels of all employees.
Corporate Sales & Part Time Ambassador (Former Employee), Toronto, ONAugust 14, 2013
Pros: very nice discounts off merchandise along with special auctions of slightly damaged goods, for employees only
Cons: the isolation of a home office did not allow the social interaction i crave.
Tiffany & Co. proved to be one of my best sources of customer service knowledge. They expect nothing but the best. A typical day was spent in my home office on the phone and email securing appointments with potential and existing corporate customers. Working from home did not allow for as much social interaction as my personality needs. Management and – more... co-workers, for the most part, were extremely professional and guarded. It was a difficult place to really get to know people because there was always a fear of not complying with the rigid expectations. The most enjoyable parts were meetings and luncheons with my customers. Being the front of house Ambassador in the store during busy times of the year, and helping to organize and host special events, awards dinners and charity functions. – less
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Great company to work for
Fine Jewellery Sales Professional (Former Employee), VancouverJuly 17, 2013
Pros: good company, good salary
Cons: systems are not easy to use
It was a very good experience to work for the world's premier jeweller.

A potential to make a very good income if you know how to network and take excellent care of your customer base.
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Fun place to work
sales professional (Former Employee), toronto onJuly 17, 2013
Easy selling environment
learned precious metals and gem stones
meeting new people was always exciting
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Bad environment, very bad job
Security Officer (Former Employee), Vancouver, BCJanuary 8, 2013
Pros: tiffany benefits
Cons: long hours, workplace abuse
I was employee as a Tiffanys' Security Officer in Vancouver. I can tell the your the company has great values, but my store was very poorly run. Very high school like with tons of favouritism.

Management had no clue want was going on in the store. The senior security officer actually ran the store like a Dictator, the store director was afraid on him.

**Great – more... sales staff

If you enjoy long hours with no breaks and workplace abuse apply as a Tiffany Security Officer. Its not as glamorous as you think or Tiffanys has you believe. – less
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fantastic people and culture!!
Sales profesional (Former Employee), Toronto, ONMay 7, 2012
Was probably the best sales job iv ever held. The company from ground level up is first class!!
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Iconic Company, beautiful product, wrong people in management
Sales Professional (Former Employee), San Diego, CAAugust 10, 2014
Pros: great on resume and excellent benefits
Cons: dont feel appreciated, no work/life balance, witnessed a lot of unjust things
The company's reputation and prestige of course is what makes you proud to work there, but the individual stores all have bad seeds in management positions. You never feel like managememt trusts you to do your job and you are always competing to be their favorite on any given day. The pressure is unbearable and I have seen coworkers and managers quit – more... because the work load and expectations are unrealistic. I have also seen great assistant managers who were humiliated, under appreciated and eventually managed out because the other managers felt threatened. I would not recommend working for this company... Sad but true. – less
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Very poorly organized, Lots of Presser
Jeweler (Current Employee), Lexington, KYJuly 23, 2014
Pros: health insurance, two weeks vac
Cons: high presser, no job security
Unreasonable demands for workload, with the threat of write ups and termination if requirements are not met. While the coworkers are good people the anger and stress levels are so high that it is a miserable place to work. Management doesn't know what the other hand is doing. Every day they are trying some new idea on us to see if it works.
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Sell, Sell, Sell
Sales Professional (Current Employee), New York, NYJuly 18, 2014
Pros: discount on jewelry, good benefits
Cons: management lacks proper training
They don't care how much the customer loves you or what client base you have. You have to meet their numbers or you're useless. Must be VERY aggressive on the sales floor. The more, the better. Management will love you. Run over your co-worker for a sale-they couldn't care less.
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Good employer, with many good benefits
Material Handler (Former Employee), Cumberland, RIJuly 3, 2014
Overall it was a great company, I am proud to have been part of the Tiffany's family.
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Very Good Work Place
Professional Customer Service Representative (Former Employee), Parsippany, NJJune 10, 2014
Pros: lunches, pay, and everyone was friendly
Cons: short breaks, long hours
Loved working here. everyone was friendly and professional. there is room to grow with company!
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Good Company, yet extremely monotonous and job specific
Order Specialist/Repair Planner (Current Employee), Jackson Heights, NYJune 9, 2014
Typical 9 - 5 job
Learned a lot about specific jewelry and retail supply and demand
No room for advancement. They hire strictly from outside. Management is pretty oblivious to anything other than systematic numbers.
Co-Workers are awesome - one of the few perks working there.
Advancing within the company hierarchy. Identifying price and value of merchandise.
Seeing – more... rare and expensive pieces of merchandise. Getting a discount on Tiffany and Company merchandise. – less
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if you like drama
Loss Prevention Officer (Former Employee), Indianapolis, INJune 4, 2014
Pros: great discounts
Cons: sucks, stressful
every week something changed. management had favorites, and it showed. The bad thing is that they didn't care if you knew.
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Fun atmosphere to work in
Operations Professional (Current Employee), Las Vegas, NVJune 4, 2014
Learned a lot about the company
Welcoming/informative co-workers
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Luxury retailer
Sales/ Customer Services (Former Employee), White Plains, NYJune 4, 2014
Pros: beautiful merchandise and discounted goods.
Cons: change in upper management
I loved working at Tiffany & Co. for the majority of the time I was employed there. There was a major shift in senior management and the business model changed. The commission sales enviroment changed to one of greed and customer profiling, which I could not participate in.
I loved assisting the clients, which at times could be quite demanding and difficult – more... - I never met a client I couldn't assist and satisfy. – less
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Best Jewelry retail company- fun holiday party's
Security Officer (Former Employee), Las Vegas, NVMay 28, 2014
Pros: free food, benefits
Cons: standing at one place for 3 to 4 or more hours at a time.
Working at Tiffany's was fun I had a great time interacting with my co- workers and the management team. My management team at the stores where I worked were very supportive in teaching me steps to move to the next level. My co-workers were open to learn when item
were pointed out and needed to change while working and at the stores. The hardest parting – more... of the job was the work hours on the las vegas strip working all three shifts during weeks time. The most enjoyable part of the job was the people and being able to wear a suit. – less
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Good place to work at
Seasonal/Full-Time (Former Employee), Whippany, NJMay 24, 2014
Pros: on hoildays we get nice dinners and partys and unlimted over time .
Cons: work can really drain your body out because you are there all day, everyday
A typical day at work is like .. i get there at 10 am sign in and get right to work ... sign in on my computer and start doing customers orders ..
I've learned a lot from working there ... i see how pople put in online orders and i learned how to read them and pack them to send them out ... Management is very cool and understanding pople .. my co works – more... are very nice pople as well from the ages of 18 to 60 .. they all was very cool and helpful . hardest part of the job was seasonal time when we get alot of orders .. i sometimes had to work 13hrs and on my feet all day .
Most enjoyable part is that the pople are so cool they make you wanna come to work .. even though we work hard it was fun as well .. – less
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Wonderful company to work for.
Sales Professional / Trainer (Current Employee), La Jolla, CAMay 19, 2014
Great company with many years of heritage. The blue box says it all.
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Terrible culture, poor management, anti- team atmosphere
Manufacturing (Current Employee), Cumberland,RIMay 18, 2014
Pros: you can expect it to all come to an end in only a few years
Cons: culture, no mentoring, unrealistic expectations.
If you are looking for a great place where you can get up each morning looking forward to going to work, this place will drive you to sleep late and show up at work ready to leave. What no one will tell you is that the turn over rate is astonishingly high. Average tenure is 1-2 years for supervisors and managers and there is a reason for it. If Tiffany – more... & Co. really cared for their employees why are they not looking into the root cause, making an effort to retain good talent? Tough place to work, look elsewhere. – less

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About Tiffany & Co.

Tiffany & Co. operates jewelry and specialty retail stores and manufactures products through its subsidiary corporations. – Read more

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