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Tiffany & Co.
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153 reviews

Tiffany & Co. Employer Reviews

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Great people, great environment
Professional Sales Associate (Seasonal) (Former Employee), Vancouver, BCJanuary 19, 2014
Pros: great staff, good commission, working environment
Cons: long hours standing, short lunchbreaks on weekends
It is so difficult to find a work environment that is genuinely friendly, supportive, and kind, especially when it comes to retail. The managers are very polite and very patient. You are never made to feel small. The staff are all very accomodating and willing to help you if you are new. There is no fight over customers and everyone is willing to put – more... in the time to help you. – less
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Operations Professional dealing mainly with Customer Service
Operations Professional (Current Employee), Toronto, ONNovember 30, 2013
Pros: excellent benefits, competitive salary.
Cons: long hours, no consistent schedule.
From November 2011 to the present, I have been working for Tiffany & Company in the role of an Operations Professional. This position is mainly Customer Service oriented, however it is my responsibility to be cross-functional in all aspects of back-of-house operations and sales. This includes:

- working effectively with sales professionals and other – more... team members to help drive the business
- sales support, process efficiencies and procedure compliance are essential
- contribute to store inventory accuracy and availability
- maintain all reporting needs and internal audit checklist compliance to ensure store is financially sound.
- independently follow-up on and resolve all customer issues
- strengthen customer brand loyalty by providing superior service for all after-sales servicing needs concerning either repair/cleaning take-in or phone orders
- partner with the sales team by fulfilling merchandise requests and point sales quickly and accurately
- respond graciously to all incoming telephone calls and emails with prompt and accurate information in order to help retain and satisfy customers
- multitask as needed to ensure that all daily, weekly and monthly responsibilities are completed in a timely manner
- remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers – less
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This is world famous, luxury provider of jewelry, gifts and watches. They expect the best customer service levels of all employees.
Corporate Sales & Part Time Ambassador (Former Employee), Toronto, ONAugust 14, 2013
Pros: very nice discounts off merchandise along with special auctions of slightly damaged goods, for employees only
Cons: the isolation of a home office did not allow the social interaction i crave.
Tiffany & Co. proved to be one of my best sources of customer service knowledge. They expect nothing but the best. A typical day was spent in my home office on the phone and email securing appointments with potential and existing corporate customers. Working from home did not allow for as much social interaction as my personality needs. Management and – more... co-workers, for the most part, were extremely professional and guarded. It was a difficult place to really get to know people because there was always a fear of not complying with the rigid expectations. The most enjoyable parts were meetings and luncheons with my customers. Being the front of house Ambassador in the store during busy times of the year, and helping to organize and host special events, awards dinners and charity functions. – less
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Fun place to work
sales professional (Former Employee), toronto onJuly 17, 2013
Easy selling environment
learned precious metals and gem stones
meeting new people was always exciting
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Bad environment, very bad job
Security Officer (Former Employee), Vancouver, BCJanuary 8, 2013
Pros: tiffany benefits
Cons: long hours, workplace abuse
I was employee as a Tiffanys' Security Officer in Vancouver. I can tell the your the company has great values, but my store was very poorly run. Very high school like with tons of favouritism.

Management had no clue want was going on in the store. The senior security officer actually ran the store like a Dictator, the store director was afraid on him.

**Great – more... sales staff

If you enjoy long hours with no breaks and workplace abuse apply as a Tiffany Security Officer. Its not as glamorous as you think or Tiffanys has you believe. – less
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fantastic people and culture!!
Sales profesional (Former Employee), Toronto, ONMay 7, 2012
Was probably the best sales job iv ever held. The company from ground level up is first class!!
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Great place to work.
Sr Import/Export (Former Employee), Parsippany, NjApril 10, 2014
I have no review to report concerning my work experience at Tiffany & Co.
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Good Benefits
Operations Professional (Current Employee), New York, NYApril 7, 2014
Pros: benefits
Cons: n/a
Company offers good benefits and the re-location is a plus.
Fully cross-trained in all departments and company offers a lot of good health benefits and programs for family members.
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Great People
Outbound Processor (Former Employee), Parsippany, NJApril 6, 2014
Pros: co-workers
Cons: management
The job it self is a typical warehouse job. Management needs to show more appreciation to there employees for the work that was done.
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Great people, productive and fast pace work place
Sales Service Professional (Former Employee), Parsippany, NJApril 3, 2014
Lots of training but its a huge benefit. Management is very supportive of your growth. Very strict policies and procedures. They value true professionalism.
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Packing Clerk
Packing Clerk (Former Employee), Parsippany, NJMarch 31, 2014
Pros: seasonal
• Distribution replenishes all Tiffany and Company domestic and international retail
locations and fulfills direct customer orders.
• Maintains shipping stations are in working order and stock with materials
• Notifies consignee of shipment arrival and coordinates shipment information to other
offices and/or agents.
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very fast paced enviroment.
Customer Service Representative (Former Employee), Short Hills, NJMarch 18, 2014
Pros: a fun place to work
Would take in and send out up to 25 items a day for repair. Would have to give detailed description of item and repair required. Learned how to spot knock offs. Co-workers were very supportive. Hardest part of the job was telling customers an item was a knock off and not a Tiffany item. Most enjoyable was delivering engagement rings to the customers.
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most enjoyable was meeting wealthy people
Sales Professional (Former Employee), Pasadena, CAMarch 13, 2014
management sucks! and there rude. but over all co workers were very helpful. it very compeditive here.
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Excellent place to work, teamwork and great products.
Customer Relations Associate / Coordinator (Former Employee), New York, NYMarch 11, 2014
Pros: great benefits health, 401k, employee discounts
Cons: short breaks
A work environment where you are challenged and there is teamwork , The most enjoyable part of this job is the employee discounts.
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Great Place to work!!
Picker (Former Employee), Whippany, NJMarch 10, 2014
I likes working at Tiffany,because it was fun and citing seeing beautiful jewelry
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Absolutely positive environment
Seasonal sales professional (Former Employee), Woodmere, OHMarch 6, 2014
Pros: supportive co-workers and management
Cons: retail work hours
-Impressive employee training program
-Genuine care for employees and wonderful co-workers
-Passionate work environment resulting from employee confidence and love for the company and the pieces they are selling.
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Amazing
Security Specialist (Former Employee), Parsippany, NJMarch 6, 2014
Amazing company to work for. They were so good to me and management was great!
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World leader in Corporate excellence
Fifth Avenue Flagship Store (Current Employee), New York, NYMarch 5, 2014
Pros: great benefits, hard work, exposure
Cons: my particular field does not currently have management positions/promotions available.
Typical Retail hours with a plethora of tools at your fingertips by which to guide your performance. Managed well and staffed by some of the best in their fields. There is always an air of being ahead of the game and adapting to new rules and regulations but if we aren't constantly learning we aren't doing anything.
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Great Employee Benefits
System Support Specialist (Former Employee), Parsippany, NJMarch 3, 2014
The job was challenging and gave a lot of motivations in learning something new everyday.
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Straight Sales
Sales Professional (Former Employee), Troy, MIFebruary 18, 2014
Pros: learing about that sales culture
Cons: no wrok/life balance
No work/life balance, worked every weekend and employees never got along with each other. It felt like everyone was for them self. NO TEAMWORK.

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About Tiffany & Co.

Tiffany & Co. operates jewelry and specialty retail stores and manufactures products through its subsidiary corporations. – Read more

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