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THOMAS COOK CANADA
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6 reviews

THOMAS COOK CANADA Employee Reviews

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Pretty good place to work but they only hire part-time
Reservations Sales Agent (Former Employee), Toronto, ONJune 29, 2012
Pros: located mid-town toronto, office very state-of-the-art, management is good, fair and people oriented.
Cons: no job security, low salary, working with travel agents can be a challenge sometimes, not good travel benefits
Pretty good company to work for. Call Centre is busy during sales season then call volume drops during summer and company lays off employees. Training is long, which seems to be a little over the top. Team Leads are very nice. Call Centre Manager excellent people person and very understanding. After only a few months working I was laid off. Call back – more... was after a few months but job security is a little sketchy. If you are looking for full time and company advancement I would not suggest working there. No real travel benefits but if you can hang in there travel benefits are good after a few years. Salary is average for work type. – less
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Productive and Extremely Agile place to work at.
Director Application Development (Current Employee), Toronto, OntarioMarch 20, 2012
Great company to work at,Great company to work at,Great company to work at,Great company to work at,Great company to work at,
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Went bowling as a group to gain solidarity
Accounts Payable Co-ordinator (Current Employee), Toronto, ON, CanadaFebruary 10, 2012
Pros: great prices for trips to the caribbean.
Cons: less staff means more work for the rest.
Teamwork is a constant at this workplace with very clear lines of communication. A good group of people whom like each other and make the stress of everyday situations manageable.
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Great place to work!
Travel Consultant (Current Employee), Sears TravelNovember 5, 2012
Pros: good training, fam trips, commission, benefits.
Cons: have to be flexible with hours
Sears Travel

Always busy, lots of opportunities to learn new things, great advancement opportunities if you're willing to put in the effort and show that you want it. Most co-workers also passionate about travel.

Hardest part of the job for me is the stress behind designing a perfect vacation for a customer without any hitches in the plan, however – more... this is also the most enjoyable part. If you are a good Travel Agent you will do well here - lots of traffic due to mall locations. – less
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Travail positif
Représentante en destination (Current Employee), JamaiqueAugust 17, 2012
Pros: logement, véhicule, cellulaire et repas gratuits
Cons: pas de sécurité de travail.
Acceuillir les clients à l'aéroport et les diriger vers le bon autobus. Souhaiter la bienvenue au clients dans l'autobus ainsi que les inviter à une session d'information sur la destination et l'hotel de leur choix.

Le lendemain faire une présentation oral sur l'info de retour, l'hotel, la destination et les excursions à vendre.

Gerer les ventes d'excursions – more... ainsi que le service à la clientèle (client mécontent, changement de chambre, problème variés).

La gérance est disponible par téléphone si nécessaire en cas d'urgence. Les représentante gerons nous même les situations en général.

Nous travaillons souvent en équipe de 2 et partageons les tâches équitablement.

L'aspect le plus difficile est de travailler 6 jours semaines.

L'aspect le plus agréable est le contact avec clients et d'habiter dans les Caraïbbes. – less