Pros: free coffee, friendly environment, does not require french, free parking
Cons: bad hours, bad pay, repetitive call after call, management there very inexperienced
Poorly compensated with next to no performance bonuses ect. and very minimal raises if "promoted". Breaks (including coffee breaks ARE NOT PAID but fully mandatory. Shifts are at least 8.5 hours long and vary too much (literally can be working until 3am and then shechuled to come back in at 3pm the same day - sometimes scheduled for 7-10 days in a row - no consistency to shifts or even days off and they are not willing to fix this).
Training is ok but limited - job differs greatly from day time (which is what they train you for) to overnight (where you get scheduled the most).
Nice work environment - small call center, stores/fast food (subway McD's pita pit) within walking distance