Great crew, horrible leadership.
Pros: great crew, management works hard (too hard), great environment.
Cons: ownership, poor training, no acceptance of responsibility.
I'm not the type to leave a bad review of anything, as with the old adage of "if you don't have anything nice to say, don't say anything". But during my employment with Wendy's, I have always been driven to do my best. I hit the ground running my first day there, as I wanted to prove myself, and prove that there was no mistake made in hiring me in directly as an Assistant Manager.
After a few months, the cracks in the facade started to show. The lack of care for the crew on the floor, the expedience to blame everything and everyone who wasn't wearing a tie. An owner who skimped on Health and Safety requirements, shorted product to save money, and flat out broke some Labour and Safety regulations to avoid losing so much as a dollar.
After 6 months I had to go through three separate channels to receive the pay I was told I would get after three, it took almost 7 months to get my benefits, and had to fight my way through every person possible to get it. There are crew in the store who have been working there for over 3 years, and still making minimum wage. I stuck up for the crew, for standards, and for myself.
Three weeks ago, the owner was still singing my praises, promising new training, and new skills to add to my Wendy's portfolio, and even making comments towards me running my own store, and that we'd talk about it further in February. Since then, I had heard nothing negative, never been written up, or on the receiving end of a "talking to", yet, after a morning shift, the DM and the Owner requested a "sit down" which I expected to be the usual "How are things? Here's – more... some things we'd like to drive towards. etc" that I had gone through with them a few times before. Instead, I was handed a letter informing me that I was terminated and my last day was in a week.
To say I was stunned would be an understatement. I asked why, and the question was shrugged off. I asked again and was told "We just don't need you anymore"...that was it. 7 months of work, over 70 hours volunteered in my own time, plans I put into motion, advancements I made to the entire store, and it was just over with a nonchalant lack of respect.
Since that happened, my inbox and phone have been flooded with messages from the crew in the store displaying their shock and condolences (like in the title, great crew), and I am back on the job hunt. But I leave this as a warning, not to avoid the place, but to go into it with an informed mind, a wary eye, and a fall back plan. There is so much more I could say, could get into, but there just isn't the space to do so. I will miss my crew, though I walk away with their friendship, and their respect is worth so much more. – less