Awesome establishment to work for during events, flexible hours, and great community to get to know. I learnt to shout loudly and convincingly. I met plently of young people my age and had a blast working with them, the difficult part of the job was how irritating the show was having to hear 3 times a day on constant loop was awful yet nostalgic to my childhood.
Stock person (Former Employee) – Calgary, AB – 23 May 2017
This store gets many small children as guests, which is great for anyone who loves children and would like to work with them. However it is not a place you can grow in much, the ages visiting the store can limit your growth in communication skills. Really enjoyed the atmosphere and the environment of the shop. Coworkers were amazing to work with.
Very different experiance
Limitations of meeting and talking to certain age groups.
CAST MEMBER (Former Employee) – Toronto, ON – 1 May 2017
Working for Disney trains you to excel in the field of customer service, working there was fun, but challenging and management was very flexible and considerate. Working at Disney was also very lively and the workplace culture was very polite and easy-going. The hardest pert of the job was how busy the store could get and working under all of that pressure, but again, it made the work interesting and challenging. This helped in teaching me how to handle such pressure and how to accommodate customer's needs. The most enjoyable aspect of the job was bringing a smile to people's faces and being immersed within Disney's culture.
Fantastic for fans and those interesting in creating an immersive experience.
Cast Member (Current Employee) – Burnaby, BC – 4 April 2017
The work you do at Disney is absolutely devoted to the experience someone has from the moment they step in front of the store to the moment they leave - as well as what they bring home. As a fan and someone dedicated to the rich culture that the Walt Disney Company has created over generations, you could imagine the endless possibilities to create a magical experience for our guests: by using Disney language and subtle hints toward the brands guests know and love, you're involving them in a full story. They can be the hero, princess, or anything they imagine because you're creating the connection from product to real life. The managers are so supportive of the growth you have in the company - how involved they can be in the story you're creating at Disney. Yet at the end of the day we still maintain the white glove standard, ensuring that the place that we invite our guests in to is clean and ready for the next day.
Senior Cast Member (Former Employee) – Vaughan, ON – 15 March 2017
Responsible for ensuring all guest have an entertaining, fun and dynamic experience by creating a high energy, welcoming environment, while providing excellent customer service. Upbeat but sometimes underappreciated position (at the time).
Retail Cast Member (Former Employee) – Vaughan, ON – 1 February 2017
Possibly the most fun I ever had working. You learn about the Disney Standards, you get a lot of feedback and it is always a party full of magic moments which are always fun for the kids and your own inner kid.
Sales Representative (Former Employee) – Toronto, ON – 17 July 2016
-Sell merchandise -Adjust to a fast paced environment -Management is organized and diligent -Co-workers were very welcoming - Carrying merchandise around the stadium -The happy environment Disney is implementing
Standing for a long period of time with a heavy object
Seasonal Cast Member (Former Employee) – Vaughan, ON – 15 March 2016
I was hired as a Seasonal Cast Member to assist the Cast Members and Management team during the busy holiday season. A typical day at worked varied, some days were typical and some were really busy with all hands on deck. My management team and co-workers were unbelievable, supportive and great at team-work.
I really enjoyed creating magical experiences for our guests and hearing their favourite magical moments with Disney.
Cast Member (Current Employee) – Calgary, AB – 8 March 2016
It's a fast pace environment, there isn't a moment to stand around, you always have something to do at the Disney store. From tiding, to edging, to sizing, to filling, to guest engagement, to assisting guests in all they ask for, to working the box office and aiding guests in any last minute interests. The hardest part is finding things to fix and tidy when it's a slow day. The best part is seeing the light and joy on children's faces when you work the magic mirror and they get to view their favourite characters.
being surrounded by everything disney
the noise level is constantly at a max volume - it can be overwhelming
Team Lead (Current Employee) – Rocky View, AB – 24 February 2016
A typical day is making sure onstage is clean, tidy, and full. Making sure guests are being helped at every opportunity. i have learned how to be more professional in uncomforatble situations, how to run a productive shift, and how to manage cast members.
Cast Member (Current Employee) – Vaughan, ON – 28 January 2016
Having a patient management team that loves to teach definitely helps with the type of expected growth. Starting as a seasonal, I was rushed into the busy holiday season, but with the tips and support of my fellow Cast Members, I became effective enough to have been added to the Disney Brand family.
Amazing Cast, Water and snacks, Disney Vacation benefits
Very fun work place because we are always surrounded by happy children that come to see the shows which makes the employees happy as well. The most enjoyable part is all the interactions with spectators of all ages as well as with my colleagues. Very friendly staff, convenient location.
Disney English - ESL Foreign Trainer (Current Employee) – C02 – 23 June 2015
Depending on the day you gave have 3 classes to teach. Time management is important . How to engage the learners. Excellent line managers that support you in your day to day duties. The hardest part of the job making the lesson meaningful and engaging to the learners, but it is also the most rewarding part.
I enjoyed working for Disney and I wish it wasn't just for the holiday
Retail Customer Service (Former Employee) – Hamilton, ON – 7 January 2015
I would walk around and make sure the merchandise was stocked and folded. I would greet guest when they came into the store and assisted them with any questions or concerns. After my shift was over if I was there to help close the store I would vacuum, make sure everything was stocked and that all the other nightly duties were done.
Castmember (Former Employee) – mississauga – 2 December 2014
Training the magic to the cast members was fun. Not many places ask you to have fun on the job but has changed over the years. The changes VPs so many times that we get to many different messages at store level. First it is all about the magic and then all about the metrics and back and forth. Now it is all about the magic and the guest having fun, Problem is the ideas are that the product sells it self. Just doesn't work because everyone has Disney product and the guest want the best deals. Disney now only care about the numbers when sales are not there, Then it becomes about the why. Have I confuse you yet? See what I mean... Run the store as your own except when they tell you not to.