I have a very mixed feeling about Vitamin Shoppe. Starting from just part-time help to an Assistant Manager, I began to notice the typical faults of a retail company that looses site on their employees and focus on numbers. Very micro-managing from the district managers and it is less about customer service than it is selling them a product, and other small items to a make a, "full basket". Yes that is an actual quote from one of the training guides, for what you are expected to do for each customer and that is to, "fill the basket". Beyond that I also felt very under appreciated for the work I was doing as well as severely under paid.
Store Manager (Former Employee) – Dallas, TX – June 29, 2016
Great place to work. Good work/life balance and amazing company culture. Well established retailer with growth opportunity. If you are comfortable with customer interaction and a wide variety of products you will love this job.
I enjoy my job as QC Chemical. Every day, under GMP, I analyze different kinds of raw material and finished product samples by techniques such as: HPLC, Biolumix, Titration, Dissolution, Friability, etc.
Assistant Store Manager (Former Employee) – Santa Monica, CA – May 25, 2016
I thoroughly enjoyed working with the Vitamin Shoppe. There is a lot of room for growth within the company, they are wlling to work with you if you need to relocate, and they treat the employees excellently. A typical day at work mostly consists of assisting customers with their individual health and wellness goals. Actively listening and finding the perfect products for their needs. I made it my goal to build a relationship with every customer and make sure they they left with exactly what they wanted to enrich their lives. Problems will arise when you use technology everyday. Quick thinking skills are essential and a general understand of computers, printers, and P.O.S systems. Occasionally a register might go down and you'll find yourself with a line of 5 customers and several needing assistance finding products. Being able to find a quick resolution to ensure every customers needs are acknowledged and met is very important. I learned all these things by working with the Vitamin Shoppe, and definitely more. The management is comfortable to work with and come to with issues if needed. I always felt secure in my position and heard by those in positions above me. The hardest part of my job was finding like minded potential candidates for hire. I am passionate wherever I work and when it came to recruiting, it was difficult to find similar candidates. I most enjoyed helping customers. I met many different inspiring people, and the fact that I could help them achieve their personal and unique goals was more than rewarding. And when they would come back to visit me, to thankmore... me with helping them reach their goals, and the many different accomplishments they made, that was the most rewarding.less
assisting customers with their needs, health benefits, internal growth opportunities, and paid training in health and supplements
old computer systems which lead to a lot of technical problems
Assistant Store Manager (Current Employee) – Greenfield, WI – May 23, 2016
I enjoy working there. The pace is a little slower than I would like. It is very educational and the customers, for the most part, are nice, and interesting. Corporate IT is very slow to respond to our needs, which can be frustrating.
Health Enthusiast (Former Employee) – Sunnyvale, CA – May 2, 2016
I loved working in The Vitamin Shoppe; manager was friendly, I got to talk to a wide selection of people so I improved my people skills and gain a great deal of knowledge about supplements and health products, which later on helped me with my Personal Training career.