The Vitamin Shoppe Employee Reviews

Showing all 361 reviews
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
not bad
Store Manager (Former Employee) –  Everett, WA7 January 2017
it really depends on who the DM is. Seattle market north- forget it. that guy has lost more store managers then anyone in history. He is a horrible vegan #$%@#%.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Convenient location; excellent corporate philosphy; great team playing co-workers
Key Holder/Sales Associate (Former Employee) –  Columbia, SC6 January 2017
Excellent corporate philosophy.Store manager was not as competent for job due to health issues and being new to The Vitamin Shoppe. Schedules had no rhythm and it was difficult to plan life around last minute job schedules even as a part time employee. Manager promised to plan schedules out 2 weeks in advance, but did not do so during my employment at The Vitamin Shoppe.
Pros
Employee Discounts
Cons
Management not up to par; assistant manager ran store
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Trials and tribulations, white washing, and rude, enabled customers.
keyholder (Current Employee) –  Virginia5 January 2017
The vitamin shoppe was at one time, a place I loved...so much so I decided to work there. Every job has its up and downs, but this company just seems to be spiraling down the toilet. between severe hour cuts and a company that cares more about the customer being right than the safety of the staff. Inexperienced upper management that are just unprofessional and crude. To only way you get favor and moved up is if your skin is of a lighter variety. The work hours are pretty good and the few friends that you pick up along the way makes it a little worth it, but I wouldn't suggest to anyone I cared about to work here.
Pros
healthcare...if you're fulltime. No Holiday hours, no black friday. closed by 9pm
Cons
everything else
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent benefits and room for advancement, salary low for area/cost of living
Store Manager (Current Employee) –  Studio City, CA2 January 2017
The Vitamin Shoppe is overall an excellent place to work; the company is committed to developing and advancing its staff, and with hard work one can move from a Key Holder (Shift Supervisor) up to Store Manager within eighteen months or less. They make a real effort to promote from within, which puts them ahead of many other retail organizations. The benefits package is very good, as well.

The salary is, unfortunately, not in line with the high cost of living in Los Angeles. Although they have a bonus plan, the bonus is small and few stores in the company hit it. I am one of the few Managers to make bonus, but there is no guarantee this will continue, as the supplements industry is down-trending, an issue made all the more difficult by the large hit the industry has taken from online retailers such as Amazon and Bodybuilding.com
Pros
Environment, advancement, benefits
Cons
Salary, low bonus, industry in a slump
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
used to be great
Marketing (Former Employee) –  Secaucus, NJ30 December 2016
now everything has change from bad to very very bad, i used to love to go there after so many years and changed every thing then the company went down
Pros
Co-workers
Cons
everything else
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very nice place to work
Head Ethusiast (Current Employee) –  Cuyahoga Falls, OH27 December 2016
very nice place to work staff and management are top notch. the co workers are top notch as well I enjoy my time there. the surrounding area of the store is very nice as well. great place to work and raise a family
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Most Enjoyable Part of the Job
Health Enthusiast (Former Employee) –  Chicago, IL18 December 2016
Learning more about health and wellness through learning more about products, Vitamin Shoppe University, and even interacting with customers. I also enjoyed assisting customers in finding products to help them achieve their fitness goals.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great place
MANAGER (Former Employee) –  Orlando, FL15 December 2016
Great place to work, best hep customers out and go satisfied with ower service great to grow withing the company.only is the compensation and bonus to low.
Was this review helpful?YesNo1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The beginning of the end
IT Services Specialist (Current Employee) –  New Jersey15 December 2016
Friendly people, corporate policies that benefited the employees. The company is great at communicating their plans and ideas at their quarterly meetings.

Unfortunately, the upper management has zero respect for hard work and the total lack of professionalism.
Pros
Discounts for supplements and protein.
Cons
Inconsistent hours and low pay for the amount of work that you do every day with 0 recognition.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I had a wonderful experience working for this company.
Key Holder (Former Employee) –  N Attleboro, MA13 December 2016
My overall rating of this job is 3.5 out of 5. The work life balance flexible. Compensation could have been better. Would have liked to have been made aware of open positions and ability to advance more.
Pros
Customers and Discount
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun
Customer Service (Current Employee) –  Ontario, OH8 December 2016
involvement with customers and with the day to day activities is always a great day. Helping the customer get the results they want is a satisfying feeling.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company, too much work though.
Assistant Store Manager (Current Employee) –  Wilmington, NC7 December 2016
Great company to work for that provides full time benefits. Several positions available from part time to full time management, with room for personal growth.
Pros
benefits, job security, discounts
Cons
work alone often, highly demanding, inconsistent scheduling
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place, But horrible pay
Store Manager (Former Employee) –  Tulsa, OK5 December 2016
If you're stuck in a rut and need some cash while gaining a tin of information about vitamins and protein, Vitamin Shoppe is a great place.

If you're a meat head that wants a good discount and learn more about what you're putting in your body, Vitamin Shoppe is a great place.
Pros
Tight Schedule, Close team
Cons
Tight Schedules
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Decent Employer
Assistant Store Manager (Former Employee) –  Chicago, IL5 December 2016
This was my first time working retail. Employees are nice and helpful to customers and co-workers and management is easy to approach. I learned about supplements (health and sports), homeopathic and essential oils. The most enjoyable part of the week was processing shipment as it makes the day go by faster and assisting customers and seeing them return because we had gained their trust and business.
Pros
Good work/home life balance
Cons
Benefits and Pay
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Key holder (Former Employee) –  Huntsville, AL1 December 2016
the environment was friendly and it was an enjoyable experience. i also enjoyed this being one of my first times being in charge with the position of key holder.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Mediocre
Health Enthusiast (Current Employee) –  East Hanover, NJ25 November 2016
Management can definitely use improvement. Safety as well. More security defivces needed. It's a great cooperation as a whole, just certain locations need work
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A wealth of knowledge for those interested in Health
Assistant Manager (Current Employee) –  Richmond, VA21 November 2016
Working for the Vitamin Shoppe is very different from your standard retail environment. You're not just a sales clerk, you're a nutritionist, a health advisor, a therapist and so much more; all of which falls under the title of "Health Enthusiast". You'll be invested in the health and well-being of every customer that walks in the door, and you have a genuine opportunity to help improve the lives of your customers.

9+ hour shifts are not uncommon, managers also have to be able to cover call-outs which makes having a life outside of work very difficult.
Pros
Paid training, sales incentive programs
Cons
minimal staffing, rough hours, poor work/life balance
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Co workers are ok, but sometimes there's drama, and the older people are immature
Health Enthusiast (Current Employee) –  Ashland, VA21 November 2016
It typical day at work... depending on how much work we have could be very long and boring
I've been doing the same thing for 2 years now, so it isn't much more to learn
Management is soso because the job is only been there for a short time so, they still more work to do
I'm cool with all of my co workers, but some of them could immature at times
The hardest part, is getting through the long 10 hour day. It's gets really boring
It's not really that enjoyable, but the work isn't really that hard
Pros
Off on weekends
Cons
Want more pay, some people are very immature
Was this review helpful?Yes2No1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great team with great direction and willing to change with the times
District Manager (Current Employee) –  New York17 November 2016
Very nice company to work for. Nice sense of where they are within health and wellness. Take information from all levels. Continue to evolve and change.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place
Key-holder- Part Time (Current Employee) –  Voorhees, NJ16 November 2016
Great place to work. You just need a certain mentality and/or personality to work there. If you are a very reserved or laid back person, they tend to not want to keep you around as much. Their emphasis is customer service but their belief is that their employees need to be over the top.
Was this review helpful?Yes4NoReport

Overall rating

3.6
Based on 362 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.1
Job Security/Advancement
3.1
Management
3.3
Culture
3.6