Senior Systems Administrator
The Tech Department - Edmonton, AB

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The Systems Administrator is an important technical position at The Tech Department. This position is responsible for maintaining the design and integrity of customer’s software systems, along with coordinating on project work.

The ideal candidate should have 5+ years’ experience as a Systems Administrator, with experience supporting the following technologies:

  • Windows Server 2008 / 2008 R2
  • Active Directory
  • Windows 7 in a domain environment

We also support the following technologies, so experience would be a definite plus:

  • Microsoft Hyper-V Server
  • Microsoft SQL Server
  • Microsoft Exchange 2010
  • Office 365
  • CentOS & Ubuntu Linux
  • WHM/cPanel
  • Asterisk / FreePBX

Other Beneficial Skills and Abilities

  • A deep understanding of DNS, both in AD and with public domains
  • Advanced troubleshooting and analytical skills
  • The ability to analyze application or network issues using tools such as procmon and Wireshark
  • Mentoring other technicians on tickets or projects to help strengthen the support team
  • Documentation skills to contribute to a knowledgebase, and keep solid notes in service tickets
  • The ability to handle interruption, and resume work efficiently
  • Flexible in working on advanced work one moment, and resetting a password in the next
  • A valid driver’s license and a vehicle, as onsite work is part of the job
  • Strong oral and written communication skills
  • Experience with ConnectWise and LabTech would be a definite asset

This job is a permanent full-time position. Our regular office hours are 7:00 AM to 5:00 PM, Monday to Friday, but start time is flexible. Our office will be located at 10066 151 Street in Edmonton effective late February 2013. No phone calls please. Only those selected for an interview will be contacted.