Great co-workers. A diverse array of an excellent team of Associates
Gourmet Coordinator (Former Employee) – Edmonton, Alberta – October 20, 2014
If this Management team was on a training basis that was all the same, it would be far more effective than 3 different training styles for one task. My point is that when you have 3 managers telling you three different ways to do something, it only causes confusion which wastes time. Not only are you pressured to get all the merchandise to the floor in 30 minutes as per company standard, but you are also expected to help the customers, set up several tables, take down large carpets when needed, as well as be back up for the cashiers at the frontline. In addition, as a former Coordinator of Gourmet, which is a large area in itself, you are doing it alone so when your shift ends, in many cases so does the work. The best part of this job were the associates, who are virtually in the same position as you but are great people to work with. The Cons are in my case. the Management and their pressured and diverse styles of training. As well, I worked on a full time basis and I always felt bad for the associates who were called in for 3 hour shifts, which didn't make it easy for them to find another position to support their needs. As well, I found that many of the questions asked of Management were NOT answered in a timely fashion, or sometimes not at all. Asking a second time, was responded by a look that could send ice through your veins so you just don't do it. I did learn a lot at this company but ill admit that most of what I learned was through my other team member associates and not the Management!
the team associates, the customers
in my case, the management, the time for accomplisbing a well completed task, and the lack of time allowed to be able to accomplish proper customer service from start to finish.