Pros: training and development, flexible schedule
Cons: inconsistency between departments, gossip, culture
Working in planning has been a double-edged sword. Depending on the team dynamics of the group you are working with at any time, your experience could be an absolute pleasure or total nightmare.
The company's "open door policy" allows associates at any level to provide and receive feedback or discuss issues or developmental needs with their managers – more... and fellow associates at any time. Unfortunately, because the office environment is also very open, privacy can be difficult, and often times associates and/or management will gather in the halls or cubicles to whisper. This behavior, though potentially done so for the sake of confidentiality, actually is more of a distraction to the workplace, and at times instills a sense of paranoia within a department.
The company's "working in the gray" mantra is also a key element of the company culture, particularly in planning. Unfortunately, this also gives managers the ability to place blame on associates for completing tasks or strategizing in a way that is different from theirs by telling them they could have performed their work in a different way than it had been. Though this mindset claims "there's no wrong way of looking at something," often times you are being told you are wrong simply because when you're working in the gray, there really isn't a "right" way to do anything at all.
Lastly, the overall sense of ego within the company made it difficult to remain focused on my development. You will be constantly pushed to prove "how bad you want it." Just saying you want to work here and be a buyer isn't enough. Several times people have almost cannibalized their team by bending the truth, gossiping or even lying about other associates. It's quite dispicable.
Overall my experience at TJX was mixed, and it all depended on who I was working with at the time. People are the company's biggest asset and the biggest challenge; unfortunately once you become a buyer, bad behavior is rewarded, and things like "open door policy," open and honest feedback, and working in the gray go out the window to satisfy the egos of the folks that so many of the associates in planing aspire to become. If you can grit your teeth and hang on, best of luck. If you're a mature human being who knows what a corporate job could be like, I'd move on. – less