Pros: birthday pitch ins, recognition of outstanding work
Cons: hours being cut after holidays
A typical day at work consisted of keeping the store clean and organized, providing outstanding customer service, and working individually on projects or part of a team during larger projects such as moving floor sets.
I learned a lot at TJ Maxx as you would with any new company/ job/ career. I learned how the registers worked, how to do credit applications, – more... how to deal with unpleasant customers and when to really appreciate the customers who genuinely appreciate your helping them. I have participated in inventory control twice. I also had the opportunity to learn about the different departments and how our company operates.
Management was professional, helpful and understanding. Some more than others were easier to get along with, mostly because they opened up, making the work relationship more comfortable instead of creating tension as some would because of their authoritative position.
My co-workers ranged in age, gender, ethnicity and personality which I think is great and we all got along very well. We communicated well, had nightly/ weekly/ monthly meetings which I think had a lot to do with an exceptional team we were.
However the hardest part of the job was when team members got promotions, moved to different locations and when new hires entered the workplace. This was hard because it created a ripple effect throughout staff. Some people were hurt by not getting certain positions which created a lot of gossip and resentment to new authority figures. It also took some time to warm up to new management but that's nothing out of the ordinary.
The most enjoyable part of the job was being recognized for the great work we did, either individually or as a team. I was associate of the quarter once, we would have associate appreciation pitch ins, pitch in for birthdays and there is also a REACH system that allows staff to recognize the hard work of others. The cards would be placed in a box and the winner of the draw would get a gift card. – less