I enjoyed working at the source very much. The East coast cell phone market though is really over saturated and you essentially make your money selling cell phone and tablet contracts. They promised me 40 hrs a week I was lucky to get 8.... that's where it hit me hard... you can't pay the bills on minimum wage for 8 hours a week.
30% off of your Bell services and great benefits if you work full time at 6 months, management is very skilled and super nice
Few hours and minimum wage for floor sales plus commission - you really have to hussle your sales
Manager (Former Employee) – Sherwood park – 9 January 2016
I have no idea why I left this job. It was the best job as far as any kind of motivation, training, support in and out of work. The mentors they place you with are knowledgeable, respectful and kind. Everyone who I've ever encountered in this job is 100% amazing! If I could go back I would go back in a flash.
Sales Associate, Customer Service (Former Employee) – Toronto, ON – 13 December 2015
I've had terrible jobs in the past it had made me appreciate working here more so than the rest however this is still a job with it's disappointments.
Though this place did show me that there were good versus bad products, this just came with the knowledge learned from the job. Many of what I already knew and could have assumed from the products were common sense. Working here definitely gave me the chance to know when the right time to purchase expensive items was.
The items that are often needed to function other products are priced at such a ridiculous amount.
Management and coworkers try and get along, but as they all try it will eventually become extremely boring while you're on your feet for the remaining hours of the day until the end of your shift. There is also an expectation to meet a certain goal/sales quota therefore the tense sense of competition feeds off into the environment. Coworker might have an unfair advantage for several reasons and then get the customer to purchase the item from them.
Oblivious customers who don't even know the difference to some cables at times. Just insane. "Come on, are you kidding me." Kinds of moments.
Great products, learning about what products are better than others and when to purchase them at their lowest cost.
Terrible discounts for employees, coworkers smelled really bad, convincing customers to buy products you know personally aren't as good, overpriced items, long hours, staying longer than needed for closing.
Customer Service Representative (Former Employee) – Prince Rupert, BC – 16 November 2015
learned what was like to work on commission. learned about daily goals, to get a bigger commission management was good co workers were friendly easy to talk to part of job, not being so shy to be able to obtain my daily goal most enjoyable part, meeting people. helping customers.
Sales Representative (Former Employee) – Ajax, ON – 6 October 2015
The Source was a great place I did co-op at. I learned how to deal with customers, and co-workers. At first, I was not comfortable talking with public but after working at The Source I feel a lot more comfortable dealing with public. Many new people come at The Source to buy different items, and I would easily be able to help them. It was a great experience working at The Source as I learned how to organize, manage and run a store.
Sales Associate (Former Employee) – Barrhead, AB – 3 October 2015
I worked for this company for a short time due too the lack of trading, lack of paying out commition, lack of job security, and so on. The managers try and sweet talk you into staying longer with no future. The DM in the area I was in had to be the worst person I have never met in my life. Arrogant stuck up. Belittles employees.
Typical over worked, under paid, horrible management at all levels
Sales Associate (Former Employee) – BC – 22 September 2015
This by far is the worst company I have ever worked for. All they ask you to do is sell cell phone. The management is always on your head to sell the targeted cell phones and whoever does that is favoured. However, if you fail to do so you have high chances of getting fired. While interviewing they never metioned about this, however the reality is completely different. All they do here is up selling. They try to convince customers in every possible way to buy a new cell phone or to get a warranty. This is how they make commission. If you are a true sales person who loves to sell cell phones, then this is your place!
Part-time Sales Associate (Former Employee) – Brampton, ON – 15 September 2015
Fun environment to work, lots of knowledge can be obtained about newly released technology. Management is great they help you develop yourself in customer service and sales. The hardest part of the job is sometimes not being able to meet sales quotas. The most enjoyable part is try out many of the new phones, laptops and tablets when they are released.
The Source was an exciting work place with friendly staff. The focus was put too heavily on signing customers to cell phone contracts. The training in terms of daily functions such as P.O.S. use was good but when it came to processing Bell Services and cell phone contracts there was very little training given and in some cases customers would lose confidence in my sales ability as a result.
The work place was filled with many customers leaving happily with new products and helpful customer service.
Sales associate (Former Employee) – Quesnel BC – 17 August 2015
Typical day at The Source was having customers come in looking for nothing in specific but then leaving happily with a product that they found and became curious about and wanted further information which I would to my best extent elaborate and show by example how the product works, what the product is used for and where the product can be used. Management was a little more difficult for we had our store manager leave the company and we were with no manager for a month which helped us focus more on helping each one another and informing one another on products that we had no information of. During this work experience I learned much about customer support.