The Source Employee Reviews in Canada

Found 141 reviews matching the search
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Great work environment
SALES ASSOCIATE (Former Employee) –  Langford, BCNovember 3, 2015
People were very nice at the Source, well informed, and very helpful. The manager at the time was nice, somewhat understanding, and helpful.
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The Source
Store Manager (Former Employee) –  Toronto, ONDecember 9, 2014
Great company, great colleagues, great benefits. A place where you can grow and be someone bigger due to company internal growth.
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On Phone
Sales Consultant (Former Employee) –  Greater Toronto Area, ONMay 27, 2014
Job Work/Life Balance - 5/10
Salary - 3/10
Benefits - 0/10
Job Security/Advancement - 2/10
Management - 4/10
Job Culture - 4/10
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Fun workplace with excellent work - life balance
Store Manager (Current Employee) –  Estevan, SKFebruary 27, 2013
Amazing team to work with. Excellent Managers.
District Managers treat all the employees like a family.
Free Perks, Lunches, Rewards, Parties on achieving Company goals and targets.

Learnt a lot about Team work, Customer Needs, Product development based on consumers needs.
Pros
free rewards, benefits, sales bonuses..
Cons
no cons
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Not a great place to work
Many different positions (Former Employee) –  Niagara RegionApril 20, 2015
Expect to live and breathe The Source. A typical day is to sell cellular and home services, warranties and everything else you can possibly talk the customer into buying. Yes, you are being tracked on your sales, and no it doesn't matter if it's busy or not. Typical corporate sales culture; if that 90 year old lady comes into the store, you better be talking her into high-speed internet and a Galaxy S6 on a high end data plan, with a warranty, and screen protector, and case, and car charger, and screen cleaner, and a USB, and some batteries with a warranty. My coworkers were awesome, and the best part of the job by far. They were the only reason I worked there for any length of time.
Pros
Discount on cellular and home services
Cons
Everything else
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Great management at the St. Albert location, nice working conditions
Sales Associate (Former Employee) –  St. Albert, ABMay 21, 2015
I worked with several friends as sales associates which helped to create a family type working environment. Management was friendly and always on the ball. Great job for sharpening social skills, especially when approaching strangers. Probably met and conversed with every type of person in my time there. Competition for sales kept things interesting.
Pros
Great working environment in general
Cons
Difficult sales expectations
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Garbage, poorly-managed Company
Sales Associate (Former Employee) –  ScarboroughJanuary 14, 2015
This company is the worst. If you think you're starting to work at the Source to sell electronics and to help customers to benifit their needs, think again. The Source is nothing about electronics and all about cellphones. You might as well work in a Bell store.

Here's a rundown of the Source.

1. Management.

Management here is atrocious. Managers spend 90% of their time in the back room, just lounging and barking at whether you sold a cellphone yet. The worst part is they will literally give you 1 shift a week if you didn't sell cellphones for a few days. Managers will delegate a lot of tasks for you when it's meant for them, while they will push for cellphone sales themselves. You will be tasked with cleaning, price-tagging, shipping and recieving, warranty knowledge, and tech support while trying to sell cellphones on top of all those duties. Management in the Source has this bizarre notion that cellphones run 100% of the company, and every customer should be converted to horrid Bell/Virgin mobile plans. Managers also don't care why you didn't sell that day, as they just care about numbers. This company will be run to the ground in a few years due to a few shortsighted people who don't know anything about managing.

2. Work atmosphere.

This really depends on which store you're located at. If you're in a high traffic big store, the atmosphere is always tense. Not only the upper managment literally expects you to convert every single customer to a Bell or Virgin Mobile user, you were expected to push push push push for a cellphone at every customer. As a result, there will
  more... be tensions between coworkers on grabbing sales form each other.

3. Job advancement/ Recognition.

Absolutely no recognition in this company. Upper management doesn't care if you sold 200 phones in the last week. If you fail to sell one today, you don't get much shifts for the next week. There is absolutely no room for job advancement as the managers are already either been there forever or are directly hired into the company.

4. Salary

I guess as a retail job, you can only expect so much in salary and pay. You get paid minimum wage plus a few comissions on cellphones and warranties. If you're not good at selling, you will literally only get minimum wage while expected to do managerial duties. Constantly you will get threatened by management to be fired if you don't sell enough, which is ridiculous.
The only good things i have to say about the Source are my co-workers. Most of the time, they're really your only source of fun while working. Getting along with co-workers is especially important in a cut-throat working environment such as this. You also learn quite a lot about different products and how they work, plus also how cellphones are activated.

In conclusion, don't work for this company. It will save you a lot of headaches
  less
Pros
coworkers, product knowledge
Cons
management. pay, work environment.
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Great place to work for career minded people
Marketplace Fulfillment foreperson (Current Employee) –  Barrie, ONJuly 27, 2015
Great place to work if your looking for long term employment. Internal management support could use an overhaul, a typical work day consists of 8 plus hours daily but is flexible.
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To many Yes people not knowing retail
Sales Representative (Former Employee) –  Milton, ONJuly 13, 2015
Would not recommend this company to anyone, always changing direction it is going in every three to four mouths. Large staff turnover and store management does not know what it is doing.
Pros
35% discount on Bell services
Cons
unreliable for hours
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Great place to get your feet wet
Intermediate All-Media Copywriter (Former Employee) –  Barrie, ONJuly 9, 2015
Perfect for those starting out and looking for a place to gain experience. With the right drive and attitude, this is a good place to grow and advance a career
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fast paced environment
Sales Associate (Former Employee) –  Toronto, ONMay 12, 2015
working at food chain store or pharmacy involved operating cash registers, stocking, managing cash, continues interaction with customers and co-workers for a better and quality customer service. scanning product, find the right products codes if missing by communicating with other co-workers at different department.
Pros
fair break hour
Cons
long hours
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Great workplace
Store Manager (Tier A) (Former Employee) –  ontarioAugust 5, 2014
* Fun atmosphere
* competitive
* love merchandising, and helping people build solutions
Pros
benefits
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Unrealistic Expectations
Customer Service Representative (Current Employee) –  Ottawa, ONMarch 26, 2013
With the companies' new focus on Bell Residential Services, the pay structure has changed to reflect an unrealistic view of what a Sales Representative can do in a day.

Before the pay structure change, the company was a very good place to work. Sales Representatives are in charge of setting and achieving goals for themselves, commission was set in such a way that you earned the equivalent to the amount of effort you put in, management is helpful and guiding, chastising only if sales goals are consistently unmet.

At the company, I have learned how to set realistic and achievable goals, as well as effectively dealing with upset customers.

I would recommend this job to anybody who would like to pursue a career in sales, it can be a very rewarding place to work if you know how to sell.
Pros
easy going but challenging place to work
Cons
extremely long shifts, poor pay structure
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Fun workplace with great staff
Sales Associate/Cashier (Current Employee) –  North Bay, ONFebruary 2, 2015
Learned alot about consumer electronics as well as the business of mobile phones, in home services, and the competitive market.
Management provides pressure, but good training and help from amazing and hilarious co workers.
Money is really good if you can sell these phones and warranties.
Pros
good money, good people.
Cons
management pressure
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Good retail level position
Sales Associate (Former Employee) –  FrederictonJune 12, 2015
The Source will keep you very busy, if you are an active person you will have no problems keeping occupied. Sales goals are a little harsh at times. Good potential to earn higher wage.
Pros
Decent discount on select merchandise, Interaction with the public
Cons
Harsh Sales Goals, Pressure, Interaction with the public
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The Source
Sales Associate (Former Employee) –  Victoria, BCMay 12, 2015
Helping customers find electronic gadgets. Cleaning and putting out stock. Keeping your section of the store clean. Answering the phone and e-mailing people. Selling cell phones and satellite tv for Bell/Virgin. It's a typical retail environment but if you're good you can make good commission.
Pros
It can be fun.
Cons
Crabby customers which is retail for you. Satellite TV that no one wants
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high pressure sales environment
Seasonal sales associate (Former Employee) –  Ottawa, ONNovember 21, 2014
This is a store that puts intense pressure on selling mobile and Bell services. High pressure and manipulation is encouraged/ enforced to ensure you meet sales quotas. The singular goal is to try to sell a cell phone or Bell service to everyone who walks into the store. The staff was nice and so was management but it is a high pressure and competitive sales environment.
Pros
staff discount
Cons
high pressure, quotas enforced
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Easy money, fun place to work
Sales Associate Part Time (Current Employee) –  WinnipegMay 6, 2015
customer service type of environment
mostly electronics
competitive
selling phones to people probably the hardest
great people
good place to work if you like electronics
Pros
friendly people, easy money
Cons
standing for long periods of time
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The Source
Sales Associate (Former Employee) –  Burlington, ONFebruary 12, 2013
The source taught me a lot about management and customer service. Most of the time I spent the day managing the store on my own and solving problems for customers. It was a commissioned based job and there were goals and quotas that the employees had to reach as a team and as individuals. It was highly competitive but also had a great team aspect to it. The hardest part was feeling like I was pressuring customers into purchasing more, and that the manager didn't hire enough employees so no one could cover anyone's shifts in case of emergencies.
Pros
great pay and commision and competitive work environment
Cons
changes in management
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Stressful job
Sales Associate/ Cashier (Former Employee) –  Mississauga, ONJune 19, 2015
I used to work as a Sales Associate/ Cashier, where I can help costumers to find what they looking for. It was stressful because it wasn't busy and everyone has a daily goal.
Pros
team work
Cons
short hours
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Overall rating

3.6
Based on 156 reviews
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