Retail Manager (Former Employee) – Ottawa, ON – 21 June 2013
The company is currently in transition from one entity to another since it's purchase from Bell.
It still has lots of old "Radio Shack" habits and sees it self as a store of gadgets, doodads, and random electronics. It has a renewed focus on wireless for virgin and bell.
Stores are very difficult to manage because the company keeps a very low employee to customer ratio, but would like to take a professional solution selling approach with big ticket items, wireless in particular. However they offer very little training to the managers, and very old systems to support them. You will find many thousands of sku's packed into a little store, with mountains of clearance product, and very little staff. This makes it difficult to keep such stores operating at a high level with a strong sales focus. The head office likes to think of the organization as sales focused, however the policies they have in place drive the company like radio shack where staff are just cashiers and store care takers.
Keep in mind this was years back, and the company was in major transition. It could be very different now with Bell at the helm as when I left there had been many changes at the executive to senior levels of the company.
Lots of cool stuff, always something to do, you are encouraged to play with your products
Too much clutter, hard to focus on the sales with so much operational preassure.
Sales Associate (Current Employee) – Charlottetown, PE – 20 May 2017
This is a good job for meeting and interacting with new people. It is a comission based company so it keeps you wanting to be at your best. There is consistently new gadgets to keep you entertained and with the latest devices.
Amazing community, work like a family, and treating customers with honesty and respect.
Sales Associate (Current Employee) – Moncton, NB – 10 May 2017
Fun, exciting, very loving atmosphere, tough targets but great sense of enjoyment from hitting said targets. Sometimes the months can be quiet and because of that you feel down. Just keep your chin up and work hard.
Bell discounts, good customer service
Steadily increasing targets relative to your hours worked and your skill level.
ASSOCIATE (Current Employee) – Edmonton, AB – 9 May 2017
Yes its a great place to be in while in school due to flexible work hours but the real problem in my eyes is in management they don't promote leaders and the people they do promote don't know how to lead and end up making the time you work with them not very enjoyable
Meh decent for a student, not a great career opportunity
Sales Associate (Current Employee) – Chelmsford, ON – 9 May 2017
The job is fairly easy, especially if you like retail and sales. My biggest con for this job would be the amount of pressure management gives to sell "more bell". This is to be expected in sales, unfortunately you feel like you're never selling enough.
Sales Clerk (Former Employee) – Sooke, BC – 8 May 2017
Sold phones, electronics Enjoyed the staff Learned a lot about cell phones and electronics Management was good but not consistent though Hardest part was not having enough people coming in to purchase items. Business was slow in Sooke BC
Sales Associate (Former Employee) – London, ON – 20 April 2017
Selling bell services including cell phone, internet and home phone, must hit sales quotas weekly, tending to store, helping customers and upselling products, semi-annual inventory and active learning courses
Sales Associate (Current Employee) – Victoria, BC – 18 March 2017
Good place to work for sales associates, not a place to build a career. Basic wage and beats flipping burgers, plus the potential to make up to ~24$ and hour during Xmas time! Good place to learn alot if you see the value