Vendor, Guest, and Host Project Coordinator (Current Employee) – Mississauga, ON – 23 November 2015
My time at The Shopping Channel was alot of fun and it allowed me to learn alot about the Broadcasting world. I was able to work with Merchandising, Vendors, Marketing, and Customer Service. My managers were always very supportive and they allowed me to work on Projects which I wanted to work on.
Order Operator (Former Employee) – Toronto, ON – 19 April 2015
Loved working at the Shopping Channel inbound calls inputting customer's information after ordering a product or clothes. Had to verify if they were paying by Visa, Master Card, American Express, COD, and Shipping options, FedEx , Purolator, ship to another address , if the customer was paying by easy payments or one payment. The co-workers were very helpful and easy to get along with which makes the job easier to do , and the management as well. The hardest part of the job was getting irate customers , the enjoyable part was speaking to satisfied customer . I learned how to deal with different types of calls each call was different, made me happy that the customer was happy and I was doing a good job.
General Helper (Former Employee) – Mississauga, ON – 2 March 2015
Everyone was really friendly at work. They all help each other out to get the work done quickly and easily. Nobody points out any mistakes, somebody will cover up if another person has made any. People are really helpful and considerate, making sure nobody has the burden over themselves.