Customer Service Representative (Former Employee) – Edmonton, AB – 8 February 2018
a typical work day consisted of signing in and helping re-organize/re-locate misplaced merchandise/missing merchandise. I learned about leather authenticity and was happy to assist customers choosing their right fit and style. the hardest part of the job was the management, the most enjoyable was tending to customer concerns/questions
Assistant Manager (Former Employee) – Cambridge, ON – 7 February 2018
The shoe company is a good place to work, allowing room for advancement ank skill development. They offer regular trainings and always looking ways to inprove the work environment. I enjoyed that I could learn and use new skills, the team was always great to work with.
Sales Associate (Former Employee) – Brampton, ON – 31 January 2018
They really gave back to their employees provided customer service was your top priority. Ensured your secret shopper reviews got good scores you were rewarded with bonus bucks. one dollar for every buck. It was nice to not have to pay for shoes and it was a great incentive to keep the employees motivated and wanting to do their job.
Assistant Manager (Former Employee) – Scarborough, ON – 9 September 2017
I learned the most that I had to learn about being an effective member of the management company with this company here. I had an amazing supervisor and manager who worked with me well to improve on my skillset. I was able to coach and managed my team members and meet the sales targets and expectations of the store. Great and fun environment to work in, and so many incentives and perks. Bonuses were easy to achieve in this high volume store..
Very friendly and fast paced environment to work in
Perform Manager Duties (Current Employee) – Edmonton, AB – 29 August 2017
A very fun and welcoming place to work at and associates are very friendly with one another, everyone is treated and accepted as part of the group. Managers are very understanding and flexible with scheduling.
Doesn't pay well for amount of work expected to be done.
Sales Associate (Current Employee) – Brampton, ON – 13 August 2017
Management doesn't protect employees, pays minimum wage but has a large workload, benefits are not worth it, rules are becoming stricter. Everyone takes their job too seriously for a shoe store, and are extremely greedily invested in sales.
Associate/ Visual/ Stock (Current Employee) – Calgary, AB – 10 August 2017
Overall a good place to work. Management is accommodating and kind. They have a decent culture and reward their staff for doing a good job. Plus, everyone needs shoes, so you get rewarded with something you would have had to buy to begin with.
customer service (Former Employee) – Dartmouth, NS – 9 August 2017
The management here was very disrespectful, not caring or compassionate for anyone. They favoured specific employees and made it very well known that some employees do not fit into the "clique". Felt bullied as an employee.
Sales Associate (Current Employee) – Calgary, AB – 27 July 2017
i enjoyed my experience with the customers and would recommend to someone looking for a casual job. When i was hired i said yes because i was told i would be getting 10-20 hours minimum. i worked there for 7 months and only once did i get a work week over 10 hours. the manager was not someone i felt comfortable with. When i explained my situation and how i needed the extra hours she explained that the store was not in a position to give me more than 5 a week, but then proceeded to hire more staff. Overall this company would have been a lot more enjoyable if my manager was not like this.
aside from head manager, good environment and people
Key Holder (Former Employee) – Mississauga, ON – 27 June 2017
Although head office seemed unenthusiastic when it came to supporting it's employees in stores, The Shoe Company provides excellent training, is willing to go through positive policy and system changes for the benefit of it's employees, productivity as well as it's customers and gives their employees great opportunities to thrive as a team.
Associate (Former Employee) – Oakville, ON – 24 June 2017
Everyone that worked at the Shoe Company was quite friendly and willing to help when assistance was needed. You could always ask for assistance if you were not sure how to do something. It was a fun work environment.
Customer Service & Cashier (Former Employee) – Oakville, ON – 5 June 2017
It was not worth the minimum wage. The people were amazing and that's honestly the only reason I stayed as long as I did. However, the tasks I was asked to do, like unclog the toliet or inhale mold which made half the employees sick just was not worth it.