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The Salvation Army
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966 reviews

The Salvation Army Employer Reviews

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A hypocritical work enironment
Desk Clerk (Former Employee), St. Catharines, ON – February 12, 2013
Pros: minimum supervision
Cons: too much talk and too many meetings, all of which achieved nothing.
I bellieve I was treated shabbily. I was dismissed after 21 years of service. I made one mistake, one, and for that I was dismissed. I appealed to their better natures but to no avail. I deem that uncharitable.
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Fun experience
Sales Associate (Former Employee), Brampton, ON – February 3, 2013
My time at salvation army was quite interesting. I met a few good people, and also found a lot of nice pieces of clothing for cheap. A typical day of work was just sorting through used clothes and separating them into categories.
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a great place to work at
Customer service - Food Bank Consultant (Former Employee), Toronto, ON – February 1, 2013
Pros: working at your own pace
Cons: poor management
it has been a great. ive meet so many vulnerable people who are willing to give a helping hand, there has been a poor management at a place i was working at, great atmosphere, the hardest part of the was working long hours, and the most enjoyable was the people i work with..
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I would love to be re-hired at the S.A. Brampton location.
Cashier/Customer Service (Former Employee), Brampton, ON – January 31, 2013
Pros: non
Cons: non
It was a fast-paced environment, I start my day cleaning up my work station, then, filling the book shelves, DVD's, VHS, CD's, Socks, and Hats shelves. I learn to appreciate those less fortunate than others, it brings out the kindness of love for others.I learned what replenishing meant. I felt I was doing a good job, and loved doing it. My co-workers – more... were very friendly (although, I did not spend too much time with them, and really get to know them more), I only worked for December, and truly loved it. – less
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Great learning experience
Student Placement (Current Employee), Brampton, ON – January 21, 2013
Pros: positive work environment
Cons: no free lunch
My time so far has allowed me to gain knowledge of different aspects of Social Services and has opened my mind and my options to different employment possibilities.
The persons I job shadow give me the opportunity to learn by seeing and doing and give me constructive feedback when needed.
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A stressful work experience
Executive Director (Former Employee), Victoria, BC – January 20, 2013
I worked for the organization for over 20 years and it was a stressful and burnout experience.
Supervisors were often demanding and very short on understanding.
The organization is very political and if you are not a part of the "in group" then you tend to receive difficult assignments with little expression of appreciation for any accomplishments.
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Enjoyable Workplace
Casual Front Line Worker (Current Employee), Brampton, ON – January 16, 2013
Pros: very fulfilling job
Cons: not enough shifts
When I attend work, we start off with "shift change" which consists of the previous shift passing on any information that the starting shift need to know in regards to the facility, clients and staff. The rest of the shift consists of clerical work including but not limited to:

- Filing
- Client intake and discharge
- Distributing necessary supplies – more... to clients
- Building security
- Counselling
- Serving meals
- Answering phone calls

I learned great customer service skills as well as crisis intervention and to work well alone as well as within a team.

Management staff at The Salvation Army are very supportive and eager to teach other staff.

My co-workers work well together and are very reliable. They are very inspirational and work hard to make sure clients are satisfied and so that work is distributed evenly.

The hardest part of my job is feeling for the clients that I am in contact with, they come from all walks of life and some have a very traumatizing history and its hard not to sympathize too much.

The most enjoyable part of my job is knowing that I am helping people get back on their feet and lending them a hand up. – less
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excelent
Chistmas Katter worker (Former Employee), Oshawa, Ontario – January 15, 2013
i had a real time and very enjoyable working for the Salvation Army. it is a company that i will work for without question. Management was more that excellent with me during my work hours. My co-worker were a pleasure to work with, and my most enjoyable part of the job was the customer and the interact with them every day.
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Helping other people and greeting people at the same time
Kettle Donation Representative (Former Employee), Windsor, ON – December 31, 2012
Pros: meeting different people and helping people
Cons: standing in one spot for an extended period of time
I took donations which people would drop in the kettle in different amounts. I enjoyed working in the public but I also felt good about the fact that the money being collected was helping other needy families. I had different shifts and times weekly. I was responsible for safeguarding the money at all times. We only had one person on the kettle at a – more... time. The hardest part was standing in one position for the entire shift. – less
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A great place to interact with customers and help them with their shopping needs
Store Clerk (Current Employee), Mitchell, ON as well as Stratford ON – December 25, 2012
Pros: being able to show people i care about their needs, the ability to use my creative talents in working with displays
Cons: small work force, understaffed, over crowded small work areas.
A typical day at work would be to take new items out to racks and shelves to stock more product. When the days items are placed apporpiately if it is not your shift on the till then the time would be spent sorting clothing or household items in the sorting room. In the clothing room you would then ensure that items are hung and tagged for the following – more... day as well and if you are sorting household items you are responsible for having items checked priced and placed in baskets for the following day. While on till you are responsible for maintaining a clean and neat store front as well as greeting and serving customers. Other store front duties include the removing of donations and taking them to the proper sorting areas. This is a team effort on all employees to maintain an effective working place.
What I have learnt in this job is an increased customer service skill as not everyone has the same needs and sometimes you encounter people who need an additional amount of understanding to acheive their goals. I have also learned to be very considerate of others feelings for instance when some people drop donations off they may be from a deceased loved one and they are sometimes reluctantly dropping them off so you have to assure them that you will take good care of their possessions and thank them for thinking of the Salvation Army by donating their items which would help many people.
The hardest part of my job is helping the other coworkers with changes that are taking place lately. Not everyone excepts change in the same manner and can cause for additional stress in the workplace. It is difficult to help everyone maintain a positive attitude during these times.
The most enjoyable part of my job is while I am serving customers. While cashing out customers a friendly smile or a few sentences of friendly conversations sometimes helps put the smile back on ones face. Something as simple as taking the extra care with the wrapping of there purchases to ensure their safe journey home shows the customer you care about their possessions. I love having the ability to put a smile on someone face as they leave the store happy and willing to return at a future date to shop again
Another thing I enjoy about my job is the freedom to show my talents in arranging displays for different occassions or just to provide a more pleasing way to display everyday items – less
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I liked it
Receptionist (Former Employee), Bolton - Lancashire, United Kingdom – December 14, 2012
Pros: everything else was good.
Cons: not my dream area of work
A nice to place to work for someone who is not looking to do much with their time as the phone calls were not too many and not a lot of people needed help from the receptionist, as visitors were not many.
Not great salary, but manageable if person is sharing accommodation [to help with bills].
Daily routine was good and some of the people who lived – more... there were quite fun. – less
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Overall
Volunteer / Cook (Former Employee), Barrie Ontario – December 11, 2012
Pros: good people, relaxed environment while prepping
Cons: stressful enviroment while serving. can be dangerous depending on people and day.
Working for the Salvation army was a great experience.
It was difficult to maintain a sense of stability Menu wise, as all things were day to day and almost 90% on donations.

The people I worked with as well as the ones I got to meet while working there made a huge impression on my life, and left me with many little lessons learned and a better understanding – more... of the Homeless and their situations, as well as their day to day life. – less
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Fun workplace
Stocker (Former Employee), Hamilton, ON – December 5, 2012
Working for the salvation army was okay.
It was at a constant pace.
I learned how everyone has there own personality
in a thrift store.
The hardest was learning how to sort donations and where the correct things went.
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Typical day at work
Cashier/Floor Attendant (Former Employee), london ontario – November 28, 2012
Pros: great work environment
Cons: nothing
I loved working here the people were great the superviser was excellent.
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Being a source of help and moral support to all clients
Executive Director (Former Employee), Victoria, BC – November 14, 2012
Pros: staff that were supportive and dependable
Cons: funds were not readily available to underwrite cost of programs
A typical day began at 8:00 a.m. with a short staff meeting to prep for the challenges of the day.
My work was primarily administrative, plus any counselling that I chose to take on.
I was fortunate to have excellent staff, the majority of which I recruited personally. Our focus was the development and implementation of programs that were in direct – more... response to client need. – less
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Wonderful Sales experience
Retail Sales Associate (Former Employee), Scarborough – November 14, 2012
Pros: nice people
Cons: dumping garbage
This Company was wonderful to work for. I was aloud to build myself up and become a very productvie part of the job force.
I was trained from the beginning to go through clothes and materials for the selling requirements.
I was only their a short time when i was asked to learn the Cash Register, then i was asked to do Store Announcements. Both of these – more... i loved. From there i learned to look for what makes the product the price it is to be sold at. I was trained to do more and more which i enjoyed. I was moved to 3 stores for training and at the my last store which had just opened, I was a Key Holder, Team Leader, opened the store for Manager and ran the store on days she was at meetings. The most enjoyable part of the job was when i was allowed to put all sales data into computer and close up shop. The hardest part was working the truck that came once a week. – less
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worked with clients who were released from federal jails
Relief Cousellor (Former Employee), Toronto – November 13, 2012
Assisted clients on a daily basis by helping to reintegrate clients back into society!
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Fun and lots of people to talk to
Sales Associate (Former Employee), Stratford, ON – November 2, 2012
Had lots of fun talking with customers getting to know each one better, and having the opertunity to make friend ships.
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Everyday target is to reach our daily sale budget.
Volunteer (Former Employee), 12th Ave. Vancouver B.C – October 29, 2012
Pros: no
Cons: closing tie of the store
Depend what time you start. Working in this place needs a lot of patiient. Not so easy to communicate.For as long you know how to cooperate the operation will go smoothly. I would say when the store is not meeting the needs of customer it will affect the sale target of the store. Payday, if there's some bonuses, christmas party where everyone is free – more... from worries of the operation. – less
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I loved being at the Salvation Army
Sorter (Former Employee), Ontario – October 22, 2012
Pros: the people i worked with .
Cons: no income .
I was a sorter for in coming donation. Hard line and soft line .
Loved working with the staff there .
I was lifting 30 to 50 lb boxes and bags and it was a fast pace .
We were shipping to over sea .
Hardest part of the job was that I was not getting a pay check it was a volunteer and put in 25 to 40 hours a week .
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sunday – December 20, 2012

i am a salvationist in nigeria,so it is always 1daful worshipin with d army,i will like to b one worshiping in canada

About The Salvation Army

Battling to provide social services, The Salvation Army is more than 4 million strong -- including some 3.4 million registered – Read more

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