Pros: enjoyed the daily challanges, with working amoungst the homeless
Cons: found that after almost 6 years, i was becoming detached and a bit sceptic of others...
serving breakfast and chatting with clientele
discussing possibilities and days events with clientele
problem solving, finding answers, defusing frustration from escalating
verbalizing options of clients and finding avenues for them to follow.
filing, telephone calls, data entry,
interviewing and assessing situations and conditions of people in the moment
calling appropriate agencies, looking up on line for information
in-taking whilst being unprejudiced, non- judgmental or indifferent
showing a compassionate and empathetic attitude, both with body language and voice tones
ensuring safety and cleanliness was upheld, both by staff as well as clientele
being honest and straightforward