Casual Server
The Russell Hill Retirement Residence - Toronto, ON

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Primary Responsibilities:
Reporting to the Food and Beverage Manager, the incumbent will be responsible for serving the needs of the residents and guests. This includes:

  • Responsible for all aspects of dining service, resident functions such as teas and room service, including table/tray presentation, preparation and serving of beverages and accompaniments, serving of food and clearing of dining room, resident lounges, and trays.
  • Assists with the preparation and presentation of food under the direction of the Chef.
  • Carries out general cleaning duties and routines, including setting and cleaning tables and serving counters.
  • Assisting in the kitchen as required which may include tasks such as scrape, stack, and rack dishes and return them to storage.
  • Practices and maintains established standards for cleanliness and sanitation required by the health department in the residence.
  • Dusts tables and chairs and vacuums dining room floor.
  • Ensures condiment containers are clean and full.
  • Establishes and maintains an atmosphere conductive to pleasant dining by creating an environment which maintains the enjoyment, self respect, dignity and physical safety of each resident.
  • Attends staff meetings as required to be aware of changes in the residence.
  • Promotes and maintains positive communication and relationships among staff, residents and the public.
  • Carries out all duties in a safe manner and adheres to lifting policies at all times.
  • Perform other duties as assigned.

Performance Requirements:

  • Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day office practices.
  • Follows all safety rules and use of essential equipment.
  • Follows all Infection Control policies, applicable to the job.

Technical Skills Required:

  • Good verbal/written English skill
  • Knowledge of restaurant kitchen duties is an asset.
  • Knowledgeable in Health and Safety regulation.

Physical Job Requirements
This position requires the incumbent to be able to:

  • Frequently lift up to 25 pounds.
  • Bend, kneel, and work with arms raised for periods of time.
  • Walk and stand on a variety of surfaces for at least 4 hours per day.
  • Climb stairs, operate elevators, lift and move small equipment.

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