A day of productivity, by owning and resolving each guess problems. Taking guess preferences, wowing my guess. Having fun with my guess and team mem
SERVER (Former Employee) – 1 Ritz Carlton Drive, Montego Bay, Rose hall – 6 January 2014
A typical day at work, Is to be punctual and be on time. Complete my opening duties. Duties such as ensuring my station is set and ready for service. Also to arrange and set the water and wine station. Do our pre-shift half an hour before service. We discus our daily specials. All our guess are VIPs, so we have to be knowledgeably of our guess preferences, likes and dislikes. We wow and create excellence for our guess and the company.
What I have learned, I learned how to be one of the best server the world could ever find. Indeed, I've done a lot of training's: World of difference is a type of HARASSMENT training. Control Alcoholic Risk Effectively C.A.R.E. To Protect the Privacy and Security of each guest. Above everything, I've learned to resolve each and every guess problems in a given time frame.
Management, Our Management staff were the best. They were exemplary, professional and hardworking. They work very hard to ensure each staff and guest were satisfied each day.
Co-worker, my co-workers, we were and still are a family. We cant do without each other. We were a team. We work together, play together and eat together. Overall, our department was the best at the Ritz Carlton Jamaica. We create the most excellence for our team.
The hardest part of the Job, Is when there is no team work are togetherness with the staff.
The most enjoyable part of the, is working as a team, engaging with our guess to create a guess for life, wowing every guess on their special day, such as birthdays, anniversary's, engagements and etc.
To have our personal day, vacation, free meals, gift vouchers, etc
slow periods, three days off. To be sick. Long hours, no days off. etc