Front Desk Agent (NOC: 6435)
The Relais & Chateaux Post Hotel & Spa - Lake Louise, AB

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Terms of Employment:
Permanent, Full Time, Shift, Weekend, Day, Evening

Salary:
$2,400.00 Monthly, for 40.00 Hours per week

Anticipated Start Date (at the latest in 3 months):
As soon as possible

Location:
Lake Louise,Alberta ( 1 vacancy )

Education:
Completion of high school

Credentials (certificates, licences, memberships, courses, etc.):
Front desk agent certification

Experience:
1 year to less than 2 years

Languages:
English

Business Equipment and Computer Applications:
Multi-line switchboard, Computerized reservation system, Hotel Soft, Basic computer skills (will train), General office equipment, Internet browser

Work Setting:
Hospitality industry, Hotel, Resort

Type of Bookkeeping and Accounting:
Cashiering

Specific Skills:
Register arriving guests and assign rooms, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Process wake-up calls, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding

Work Location Information:
Excellent staff housing provided - private room plus 3 meals per day; Rural community,

Security and Safety:
Bondable

Transportation/Travel Information:
Own transportation, Public transportation is available

Essential Skills:
Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning

Employer:
Relais & Chateaux Post Hotel & Spa

How to Apply:
By Mail:
200 Pipestone Road PO Box 69
Lake Louise, Alberta
T0L 1E0

In Person between 9:00 and 17:00 :
200 Pipestone Road PO Box 69
Lake Louise, Alberta
T0L 1E0

By Phone between 9:00 and 17:00 :
(403) 522-3989

By Fax:
(403) 522-3966

Web Site:
http://www.posthotel.com


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