The Old Spaghetti Factory Employee Reviews

Found 41 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun family oriented restaurant
Waitress (Current Employee) –  Edmonton, AB14 June 2017
The downtown location has many regular guests who've become a part of the family. It feels like home and I enjoy working here. Every part of the team helps each other and the management is very understanding and helpful to new servers.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work with great staff and support
Server/Bartender (Current Employee) –  New Westminster, BC10 May 2017
The Old spaghetti factory is a place where you feel home, the staff is great, you easily become part of the team and start considering everyone as family, the management team is great, giving support and orientation when needed.
Pros
staff
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very busy workplace
Hostess (Former Employee) –  Edmonton, AB2 May 2017
Working at The Old Spaghetti Factory was a good experience. Although the staff are quite rude and the sections of staff (hosts, servers, busers) are all in their own group. The employees were not friendly at all.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun working environment for young individuals.
Bus Person, Expeditor, Server (Former Employee) –  Langley, BC19 April 2017
Fun, fast paced hospitality environment with friendly staff requiring exceptional customer service. Young management, lots of room to grow with the team.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced and fun work environment.
HOSTESS (Former Employee) –  Edmonton, AB17 April 2017
Not a very professional place to work. Some people were doing drugs on the job and made it very uncomfortable. Despite that, I did learn a lot fro this job and I am grateful for the experience.
Pros
Free bread.
Cons
long hours.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Junior Server (Former Employee) –  Richmond, BC12 April 2017
Love the fast paced environment. Earned lots of money while having fun at work. Coworkers are always amazing in and out of work. Managers care about your well being.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It's a good place to work
Kitchen Supervisor (Former Employee) –  Calgary, AB9 March 2017
It's a good place to work. More fun with co-workers. decent price on the food. The company itself they respect your availability schedule in life.They are understandable and very polite as a family restaurant.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun work place
Housekeeping (Current Employee) –  Calgary, AB22 February 2017
It's a good company with good ethic codes and they treats employers very well with incentives to motivate them. It's also a fun place to work.
Pros
Free lunches
Cons
Long hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun, family friendly workplace
Server/Kitchen/Cash Office/Office Manager (Former Employee) –  Calgary, AB10 February 2017
In my opinion, i really loved working with the Old Spaghetti Factory in Calgary. I was really close with all the employee's. I considered them as my Spag Family. The management team was amazing. Addressed employees matters in a professional manner. The hardest part of the job was just dealing with very needy costumers. And the most enjoyable thing about the job was working with everything.
Pros
Discounts, Friends, Free Food
Cons
Angry Customers
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great organization
Personel Manager (Current Employee) –  Richmond, BC3 February 2017
Great organization. Very diverse. Great culture. Promotes within. Ability to become owner operator. Voted one of the best restaurants to work for. Very conscious of balancing work and personal time. Once you become part of the family you always have a position at any location.
Pros
Very diverse
Cons
None
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun atmosphere, busy place
Swing Manager, Server, Head Busser (Former Employee) –  Toronto, ON31 January 2017
With over 45 years of history, enough spaghetti served each year to wrap around Earth (not a joke) ,a good team of managers and a large staff of wonderful people, this is a great place to work to learn about trench warfare and laughter.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Lack of Communication
Back of House (Current Employee) –  Canada28 January 2017
Managers are sly and talk to employees about others behind their back. Frequently complaining about the employee (performance and overall as a person). When performance is an issue, Management will opt to cut the employees hours rather than coach them or let them know something is wrong.

Hours are cut to the bare minimum and management will frequently try to weasel their way out of paying the lawful amounts for shifts (overtime, minimum 3 hours etc...)

Management will frequently wait until you've arrived to tell you they don't need you to work your shift as business is too slow, instead of calling ahead.

Safety is a large concern within the restaurant. Broken equipment is frequently left unfixed for long periods of time, you are expected to work with it anyway.

BoH is expected to change at work as there are uniforms provided, however no change room, or employee break area was set aside. employees are encouraged not to take breaks and berated if they do.

Pay is decent for the job, however no raises or increases in salary are ever discussed and are frowned upon. absolutely no benefits.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great place to work
Server (Former Employee) –  Langley, BC15 January 2017
its a great place to work
everyone is so friendly
the managers are really amazing and look out for the staff
it is a family not jst a place to work
its great
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Avoid this place at all costs
Busser (Current Employee) –  Calgary, AB6 November 2016
i would go weeks without getting a shift. very uncertain hours..
also they say were going to promote you but never do in fact.
minimum wage plus your tips are at the mercy of the servers. 95% of the servers undertip or dont tip at all.
Pros
nothing..
Cons
No hours!
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
working here
Also assisting co workers in stressful rushes (Current Employee) –  Langley, BC4 November 2016
Working at The Old Spaghetti Factory is a fun and fast paced job, great for people with high energy and easy to talk to personality's. The benefits of working here are you receive great communication skills and thinking quickly on your feet in high stress situations. Also with regards to customer service and quality, this is the number one priority of the restaurant which is nice to see in comparison to other restaurants I've been to personally that seem to have little to no care about your enjoyment. And, you will rarely/never get a break working here.
Pros
40% off food the day you work, warm and welcoming co workers
Cons
no breaks
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A fast paced, team focused establishment
Manager & Bartender (Current Employee) –  Vancouver, BC26 May 2016
Old Spaghetti Factory lays out well the expectations of employees and gives all the training, tools, and support needed to be a productive employee. All this is required due to the fast paced nature of this tourist hot spot. Servers at this restaurant are required to do much more than an average server, this creates a need for team work and organization to ensure fast quality service. Multiple managers are always available as well to aid the team, this is very uncommon in the industry. Team mates quickly become friends because of this, this is by far one of my favorite aspects of the work. The most difficult aspect of the work is the unpredictable amount of work. Slow seasons cause there to be a lack of shift and shortened shifts.
Pros
Work with an excellent team, helpful managers, discounted meals
Cons
Work schedule changes often
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun, good food.
Dishwasher/Prep Chef (Former Employee) –  Calgary, AB12 May 2016
Mostly washed dishes and cleaned up after servers if they broke anything.

hardest part was dealing with heat, but enjoyable because working as a team.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast Paced
Junior Server (Former Employee) –  Richmond, BC4 March 2016
Enjoyable, learned lots of things, co workers are friends, most managers are understanding, fast paced, never stop working, mad tips!!!
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very fun and eccentric work environment, Though management lacked
Busser (Former Employee) –  Edmonton, AB31 January 2016
Old Spaghetti Factory is an amazing job if you wish to get well versed with the restaurant industry. Always a busy work place, but extremely rewarding.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Teamwork among all employees
Senior server (Current Employee) –  Edmonton, AB14 January 2016
Everyone did their part which got the job done. There was a good flow from the hostess to the server, bartenders, kitchen and to the bussers.
Was this review helpful?YesNoReport

Want to know more about working here?

Ask a question about working or interviewing at The Old Spaghetti Factory. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 218 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.2
Job Security/Advancement
3.3
Management
3.4
Culture
3.5