Pros: an international organisation, diverse culture, international exposure, lots of best practices that can be leveraged if properly harnessed.
Cons: long hours of working, lack of work life balance, too much dependence on technology, lots of people still working in silos, poor understanding of the market by many top management staffs.
Nielsen is the biggest Research company in the world operating from over 100 offices, and about 134 countries world wide.
As the Regional Lead for a wide geographic area like Middle East, Africa & Pakistan, and a boss in the US, I normally have a very long day. Beside the vastness of the area, the countries I oversee are in different time zones, I – more... have 23 SMEs (Subject Matter Expert) reporting to me and work out of 8 countries. So, we utilize technology a lot. Lots of meetings are held using telephones, conference calls, emails, communicators, etc. I work for seven days in a week as weekend in the Middle East is not Saturday and Sunday like other areas.
My day starts as early as 6am some days, and ends at 11pm and sometimes 12 midnight when I have to be on conference calls to the US. Management at Nielsen is too liberal, and this encourages lot of laxity among the staffs. More so, that a reportee and his/her boss, might not have direct contact except on telephones, communicators, and emails. Recruitment and appraisals are also done on mails and telephones.
The most difficult part of the job is dual. Before now, there has been lots of rot in the system before now due to lack of investment in the business long before now. This have terribly impacted the quality of the products that we are offering to our clients. So, on a regular basis, we experience cancellation from clients, and this is impacting our revenue drive. Secondly, due to a change of guard at the top, the focus of the MSci organisation has changed from Client Servicing (and satisfaction) to pure technical (statistical) role. As a marketing professional (and not a statistician), this is affecting my value creation and job satisfaction.
One of my hobbies is travelling, and that is the biggest thing I enjoy most about the job the opportunity. Even though the nature of the job does not give me the opportunity to visit many places in the countries that I visit, the job have afforded me the opportunity of visiting many countries outside Africa. – less