Call Centre Representative (Former Employee) – Montréal, QC – February 12, 2016
a typical day at work would be coming in at the time my shift starts and getting assigned to a seat as well as a project and any other details or instructions about it.
I learned how to deal with people, how to work with people and how to deal with angry people who picked up the phone. my co- workers were mostly people around my age going to school so it was nice being around a cool and collected environment. the hardest part of my job was the long hours and how they would usually try to make you work another hour. the other hard thing was dealing with angry people. Although, i did enjoy working there since it was in downtown and near where i live. i had friends who i talked too as well. it was fun because my co workers would turn the projects into games or competition