Productive workplace with excellent management and teaches important soft-skills
Interviewer (Current Employee), Montréal, QC – April 29, 2016
This job has taught and allowed me to practice important soft-skills such as professionalism and politeness when speaking and dealing to anyone over the phone while I'm representing our company. It has taught me patience and how to be flexible in dealing with a variety of situations and people over the phone and to understand their individual situations so as to achieve our goal while leaving the respondent feeling comfortable and happy to participate. There is also a lot to be learned from the variety of surveys conducted as each one can be on different and interesting topics. The management is very understanding of an employee's needs, being both lenient in certain situations but strict enough, especially if it affects the quality of the survey. They are also very motivating, engaging and friendly when answering questions or concerns an employee may have.