Act in the borrower’s best interest and needs.
Send applications to lenders that really suit with their lending criteria.
Protect lenders against fraud.
Explain to the borrower the different types of loans that are available, as well as the terms.
Explain the legal aspects of the loan to the borrower.
Educate the customer in case of default consequences.
Ensure all required documents are included in the application package.
Review loan agreements to ensure that they are complete and accurate according to policy.
Evaluate pay stubs, credit history, tax information and bank statements for financial status.
Property evaluations to determine feasibility of granting loans.
Follow through with lender and borrower during approval process.