Mobile Expert (Former Employee) – Windsor, ON – 30 August 2017
I worked at the mobile shop for several months, I liked the job overall, however, the management is horrible - you are constantly reminded that you are replaceable, sometimes there are too many sales associates per store so even if you are "full time" youll get 18-28 hours a week, even with commission it isn't enough to live off of. You are truly just a number to this company.
Sales Associate (Former Employee) – Medicine Hat, AB – 20 June 2017
I started at the beginning of the year in January, and ended up leaving in April. The manager at the Medicine Hat location is really bad with constant job threats and bragging about how he was better so he couldn't lose his job. Took it to the DM hoping for some help with the situation, but after a while he stopped emailing me. Loved the job but management needs a fixing.
Sales Representative (Former Employee) – GTA, ON – 14 May 2017
good place to work, coworkers are great and selling is very easy because they really do offer the best choices to customers. Compensation structure is good (base+commission) and commission pays out well if you are making good on your sales targets (typically about half of your total earnings). Territory management is not good, not sure what these individuals get paid for because they never visit the retail locations, simply send out e-mail blasts every morning and afternoon. Overall f you are considering the industry, pick the Mobile Shop over and defined communications provider, customers will appreciate you more and you actually have the potential to make more.
Mobile Advisor (Former Employee) – Milton, ON – 6 April 2017
great work place management at the time wasn't the greatest commission based work place. dealing with seven different carries benefits are good. have to deal with customer all day that means customer service is key and selling is to top it off by winning the clients.
Sales Associate (Former Employee) – Peterborough, ON – 17 February 2017
This was a great place to work when it was owned by match marketing then it changed hands and things became a bit more rocky. They were constantly hiring and firing people higher up so it was difficult to know who was your support person.
Store Manager (Former Employee) – Barrie, ON – 15 June 2016
I was hired as a lead advisor and it is by far the single worst job I have ever had in my life. No recognition for the reps. A sexist area manager. Just a terrible terrible environment to work for. Wish I had listened to the reviews on here and reviews of friends. The exclusion and anxiety you feel working somewhere like this is awful. I would never recommend anyone work for the Mobile Shop ever.
Mobile Advisor (Former Employee) – London, ON – 26 April 2016
The Mobile Shops are located all through Canada in the Super Stores and Loblaw locations. The support you receive from management helped me a great deal. About 3 years ago I decided to transfer from Ontario to Alberta and with Mobile Shops help it was breeze. When they have talented employees they will do whatever they have to keep them and accommodate you the best way they can. I cant thank them enough for everything they did for me int he past years that I was employed there!
Mobile Advisor (Former Employee) – Etobicoke, ON – 1 November 2015
Some people aren't comfortable with the environment at first due to the fact that not everyone is able to intercept with customers. People are afraid of what the people might say or make the mistake of giving wrong information. I learned that people will walk in just to try and ruin your day. The hardest part of the job would have to be getting a customer to sign up for a phone and keep the service. The enjoyable part would have to be when you sell. Co-workers are great, had no problem getting along with them.
Mobile advisor (Former Employee) – Vancouver – 24 October 2015
Not very happy. Glad I left. Management was horrible. Lack of training. The upper management play favouritism game. Commissions were low compared to other companies. My suggestion get out while you can. So many companies out there who would treat you and pay you better for the amount of effort you put in. Standing for long periods of time. Only one half hour break in a 8 hour shift . Very low standard job.
Training Prime (Former Employee) – Bradford – 27 August 2015
The company has a lot to learn and need to work out their commission system or increase their base for management. They have trouble keeping staff because the environment can be very boring and not all locations work with you. They have limited inventory and need to put bonuses to better use.